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Flights Leaving Gatwick Had to Leave Everyone’s Luggage Behind

Flights Leaving Gatwick Had to Leave Everyone’s Luggage Behind
Jackie Reddy

Problems with the baggage belt in the North Terminal of London Gatwick Airport (LGW) meant that planes were departing from the facility without passengers’ luggage on Tuesday. This fault, which has now been fixed, primarily impacted EasyJet passengers. Airport authorities have offered an apology.

Technical problems at London’s Gatwick Airport (LGW) caused planes to depart from the facility without passengers’ baggage on Tuesday, the BBC reports. The outlet further states that the problem, which was caused by a broken baggage belt, appears to have primarily impacted the airport’s North Terminal.

The issue, which has now been fixed, also resulted in long lines at the terminal’s check-in desks. It is reported that some travelers were delayed by over five hours while more boarded their flights to arrive at their destinations only to find that their luggage had not been loaded.

Speaking to the outlet, passenger Yasmin Karabasic said that she learned of the issue only upon arrival in Dubrovnik, Croatia. “It’s a bit of a nightmare. We got to Gatwick at 5am and it was chaos. The staff had no clue what was going on,” she said.

Many of those impacted by this technical issue were EasyJet passengers.

Offering its comments on the disruption, the airline said, “Any passengers who have missed flights because of the resulting congestion at bag drop are being offered free transfers to alternative flights. We are both working closely with the airport team to minimize the disruption and return luggage to our passengers as soon as possible.”

Authorities at London Gatwick Airport have issued an apology to those affected and said that passengers’ bags will be “repatriated” by Tuesday or Wednesday.

[Featured Image: Getty]

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1 Comment

  1. Occupationalhazard

    September 10, 2019 at 8:52 am

    Reason #7,853 never to check bags.

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