A passenger waiting for a delayed flight in China is facing criticism today after demanding that an airline employee kneel and apologize to everyone waiting in order to make up for the delay; a fellow passenger filmed the incident and posted a clip of it to China’s Twitter-like social media site, Weibo.
A passenger flying with a budget airline in China, West Air, recently took out his frustrations about a delayed flight on a staff member in the airport—and a video of it was uploaded to China’s Twitter-like social media site, Weibo.
The passenger in the video can be seen demanding that an airline employee kneel on the floor and apologize to everyone in the waiting area.
“You should kneel to apologize to us,” the angry passenger says in the video, reported by The Daily Mail. “You must represent your company and apologize to us. Kneeling shows sincerity.”
In the video, the staff member says, “I am a member of staff. I do carry out my responsibilities. But there is no need for you to humiliate me.” Other passengers stepped in as well, asking the irate passenger what an apology would accomplish.
West Air is unsure at this point which of two flights that day caused the incident—both were delayed due to bad weather.
Aside from being shamed online, the unruly passenger might face penalties from the Chinese government, as well. Since 2014, it’s been utilizing a social credits program that restricts people with records of bad behavior from traveling for up to ten years. So far more than 13 million people have been blacklisted from traveling on trains and planes.
[Image Source: Wikimedia/ byeangel]