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American Airlines

Angry Mom: AA Made Me Hold Kid in Lap for Four Hours

Angry Mom: AA Made Me Hold Kid in Lap for Four Hours
Ryan Boyd

American Airlines passenger Kelly Duvall claims that despite bringing FAA-approved car seats aboard a flight, she was told by a gate agent that the airline did not permit the use of two car seats, and she was forced to carry her 18-month-old child on her lap for the duration of her four-hour flight.

A spokesperson for American Airlines claims that the airline does indeed allow multiple child seats, and that the carrier has been in contact with Duvall in order to resolve the situation.

To read more on this story, go to Inc.

[Photo: Shutterstock]

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