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Air Canada Will Use Downtime to Fix Deflating Seats

MONTREAL, April. 1, 2020 /CNW Telbec/ – Air Canada today announced it would be utilizing the current downtime and reduced schedule to repair the deflating seat inconvenience in their signature suite product offering. There have been a small number of seats that have deflated, causing a slight amount of discomfort intermittently over the past few years, and the opportunity to permanently address the issue with the current reduction of daily flights is an opportunity that will be taken full advantage of.

“The seats in our Signature Suite are unmatched in the North American market, are in line with our long-term strategic plans for global expansion. As the largest foreign carrier in the U.S., these seats were chosen based on the strength of Air Canada’s North American network, allowing for more comfortable and productive travel between Canada, the U.S., and global markets,” said Mark Galardo, Vice President of Network Planning at Air Canada.The repaired seat will be found in the Air Canada Signature Suite on 777,787 and newly retrofitted 333 aircraft featuring our lay-flat Signature Suite cabins. It complements our existing Premium economy and economy offerings.

“This deflated seat, the only inconvenience we have seen with the Signature Suite offering, did not meet the high standards of our premium offering, so we are implementing a permanent fix to the problem,” Mr. Galardo said.

“We are delighted to be chosen to upgrade the Air Canada onboard product offering,” says Philippe Rainville, President and CEO of Aéroports de Montréal. “While not something we would normally do, given the current market situation, it allows us to provide some additional hours to our staff.”

The upgrades are timed to be done during current downtime with the reduced schedule and will not impact scheduled operations.

About Air Canada

Air Canada is Canada’s largest domestic and international airline serving nearly 220 airports on six continents. Canada’s flag carrier is among the 20 largest airlines in the world and in 2018 served nearly 51 million customers. Air Canada provides scheduled passenger service directly to 62 airports in Canada, 53 in the United States and 101 in Europe, the Middle East, Africa, Asia, Australia, the Caribbean, Mexico, Central America, and South America. Air Canada is a founding member of Star Alliance, the world’s most comprehensive air transportation network serving 1,250 airports in 195 countries. Air Canada is the only international network carrier in North America to receive a Four-Star ranking according to independent U.K. research firm Skytrax, which also named Air Canada the 2019 Best Airline in North America. For more information, please visit: aircanada.com/media, follow @aircanada on Twitter and join Air Canada on Facebook.

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