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“Cheese Grater” Seat Makes EasyJet Go Viral Again

This has not been a great week for EasyJet. First there was the photo of the backless seat that made its rounds around the world wide web. EasyJet has asserted that the woman in the seat was moved to one with an actual back on it before the plane left the ground. But that did not stop the internet from taking the mickey because it’s, well, the internet. Which makes this an extra unfortunate time for another photo of a broken EasyJet seat to surface on the web, this time with the bottom of the seat missing.

And again, unfortunately not before the photo was liked several thousand times, EasyJet says that the photo is misleading. This was another inoperative seat. The seat had been removed for cleaning. And no one sat in the seat, not even the Tweeter himself.

Was it disingenuous for this person to make it initially look like he was sitting in the seat before he Tweeted it? Sure. But, in a climate where being sat in or next to a very visibly defective seat is an easy way to go viral on Twitter and put an already budget airline under more scrutiny for being cheap, isn’t it better to fix the seat before passengers board? Or to send at least the optic message that backless and bottomless seats are just par for the course if you’re trying to shave a few dollars off of the cost of your flight?
What do you think? Are the social medialites wrong for publicly shaming EasyJet for seats they didn’t sit in or at least didn’t sit in for long? Or should EasyJet be in the spotlight for flying planes with incomplete seats?
[Image Source: Twitter]
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4 Comments
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davistev August 15, 2019

A simple "out of order" tape would do it. The flight continues!

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Allan38103 August 15, 2019

Why does FT even publish this nonsense?

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strickerj August 14, 2019

This is getting silly... why would they cancel a flight because one seat is broken if they ended up not needing all the seats anyway?

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durlockminster August 14, 2019

Think they are just looking for social media fame. When I worked as crew, quite often we'd have to take up a seat cushion because a child had soiled it or someone had been ill during the flight. We used to carry a spare or two, but not an inexhaustible supply. It's got no merit, it wasn't the posters seat, nor anyone else's.