Without any announcement, FlyerTalk members began to notice last month that the Internet service aboard Amtrak trains has been faster — and apparently they were correct. Amtrak is currently in the process of upgrading its on-board AmtrakConnect Internet service and improving overall reliability by implementing 4G mobile data service from multiple mobile operators, according to...

A de Havilland Dash 8-100 aircraft operated by Piedmont Airlines as US Airways flight 4560 intentionally landed on runway 04L at Newark International Airport late last night with its landing gear retracted as the result of a mechanical issue with the left-hand main gear, sliding on its belly with sparks flying...

All Nippon Airways has reportedly sent a notice to its customers via e-mail message that the baggage allowance for economy class passengers will be reduced on flights effective as of June 1, 2013, supposedly becoming the first commercial airline based in Asia to do so. The first piece of checked luggage for passengers assigned to seats in the economy class cabin will still be included free of charge. However, the second checked bag — currently also included free of charge — will now cost...

S. Binyomin Ginsberg is a rabbi who flies frequently to give lectures. However, Northwest Airlines dismissed Ginsburg unceremoniously from its WorldPerks frequent flier loyalty program in June of 2008 because he supposedly had the audacity to file 24 complaints within a period of eight months about the airline’s service and sought compensation — prompting him to...

Ahhh, babies and toddlers. You either love those miniature human beings, or you absolutely despise them. Fortunately — or unfortunately, depending on how you view it — there are FlyerTalk members who staunchly belong to both camps. This, of course, has led to intense debate over the years through literally hundreds of discussions about whether or not...

A “terrible noise” in the hotel room awoke FlyerTalk member Islander-- at 1:30 in the morning. A piece of the bathroom ceiling had collapsed into the bathtub below, with additional pieces falling noisily at regular intervals. It was a stay of only one night at the hotel property in question, and Islander-- received 35,000 frequent guest loyalty program points as compensation, in addition to...

United Airlines announced the launch of the MileagePlus Small Business Network, the first frequent travel loyalty program in the United States which enables businesses to earn and redeem frequent flier program miles, and — once enrolled — participating companies can obtain 1,000 bonus MileagePlus frequent flier loyalty program miles for conducting transactions with 19 participating vendor firms which earn at least 100 miles. This means that...

Effective as of today, May 17, 2013, jetBlue Airways has announced updates to its fees. Changes and cancellations implemented 60 days or more prior to departure date will incur a fee of $75.00 per person. Changes and cancellations implemented within 60 days of departure date will incur the following fees...

The compensation package for Richard Anderson — chief executive officer of Delta Air Lines — increased from $8.9 million in 2011 to almost $12.6 million, according to an article posted by USA Today, which published...