The Top Ten Problems FlyerTalk Members Have With Frequent Flyer Programs

FlyerTalk members list the problems that they have with the frequent flyer programs of airlines in this thread, launched by none other than Randy Petersen.

Although the thread was launched approximately three years ago — on August 28, 2003 at 6:51 in the evening (18:51 hours) Eastern Daylight Time, to be exact — the question is as pertinent today as it ever was.

Amongst the problems listed are, in no particular order:

  • Award availability
  • Customer service
  • Mileage inflation and devaluation
  • Partner relationships
  • Lack of notice with regard to program changes
  • Program complexity
  • Fees for services
  • Restrictions
  • Dilution of benefits
  • Saturday night stay requirements

    …and this is only a partial list.

    What is your Top Ten List of problems that you have with your favourite frequent flyer program?

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