The global database of the State Department of the United States for processing passports and visas underwent unspecified problems which possibly caused major delays for — and also supposedly stranded — millions of people around the world who were awaiting their travel documents.
The latest announcement issued from the Bureau of Consular Affairs of the State Department of the United States is as follows:
As of July 27, the Department of State has made continued progress on restoring our system to full functionality. As we restore our ability to print visas, we are prioritizing immigrant cases, including adoptions visas. System engineers are performing maintenance to address the problems we encountered. As system performance improves, we will continue to process visas at U.S. Embassies and Consulates worldwide. We are committed to resolving the problem as soon as possible. Additional updates will be posted to travel.state.gov as more information becomes available.
“Wife is currently stranded overseas along with potentially many others U.S. citizens and residents who have lost passports or green cards while on vacation”, posted FlyerTalk member wwu123 in this discussion pertaining to whether or not United Airlines will waive the change fees for his wife — who is not a citizen of the United States — with a reference to the complete story as told here where she lost her purse in a taxi cab in Paris. “Due to a U.S. State Dept global database outage since Tuesday, we’re getting updates on a day-by-day basis.”
The technical problems supposedly affected approximately 50,000 applicants in one single yet unidentified country — even though the problems are worldwide and not specific to any particular country, citizenship document or visa category.
Have you been affected? If so, how?