Delta to Improve Transcontinental Service in 2013

This Boeing 757-200 aircraft parked on the tarmac in Salt Lake City on May 1, 2007 is the first to sport the then-new livery of Delta Air Lines. Photograph ©2007 by Brian Cohen.

While United Airlines has been perceived by some FlyerTalk members to have downgraded their premium transcontinental service, Delta Air Lines is apparently taking the reverse direction in improving its premium transcontinental service between John F. Kennedy International Airport in New York and Los Angeles and San Francisco, with Seattle to soon be an additional destination.

The new or improved offerings on its transcontinental flight service include:

  • Sparkling wine in the BusinessElite cabin
  • Copies of The New York Times, The Wall Street Journal and USA Today for passengers seated in the BusinessElite cabin beginning later this spring
  • Express meals to be served to passengers seated in the BusinessElite cabin beginning this fall
  • Complimentary headsets for all customers seated in Economy Comfort and economy class seats
  • Complimentary beer, wine, spirits and premium snacks for passengers seated in Economy Comfort seats in April
  • Complimentary movies and on-demand TV shows in the economy class cabin, plus free selections from HBO and new release movies for passengers seated in Economy Comfort seats starting this summer
  • 375 milliliter bottles of chardonnay and Meiomi by Belle Glos Pinot Noir will be available for purchase in the economy class cabin beginning in March of 2013
  • Starbucks coffee for all transcontinental customers beginning this summer
  • Up to 100 movies to choose from the expanded movie and on-demand television library
  • Upgraded food for purchase menu — including more kid-friendly and healthy options — beginning this fall
  • All transcontinental flights out of New York will depart from Terminal 4, which is the new international terminal for Delta Air Lines opening in May of 2013 and home to one of the two Delta Sky Clubs with the new Sky Deck

 

Delta Air Lines recently announced plans to introduce full flat-bed seats in the BusinessElite cabin of all transcontinental flights operating between New York and Los Angeles, San Francisco and Seattle beginning in March 2013. Transcontinental flights will be operated using a combination of Boeing 757 and 767 aircraft types. The Boeing 767 aircraft which will start being phased into the transcontinental routes next month will have 29 Economy Comfort seats; while the Boeing 757 aircraft which are being modified and will eventually be dedicated to the transcontinental routes will have 44 Economy Comfort seats.

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Comments (Showing 3 of 3)

  • Josephmay at 3:51pm February 23, 2013

    I love the economy comfort and the Transcon enhancements but the seats They use for economy comfort transcon have absolutely no padding. They are like sitting on a rock — after 5 hours I’m in tremedous pain. Doesn’t happen on any other route but transcons. Hope they will improve that one day.

  • edgewood49 at 7:40am February 25, 2013

    love it ! Actually looking at my flying habits ( 100K per year on average) from FC to premium E, makes sense and saves some company cash

  • Indelaware at 11:20am February 25, 2013

    These imporvements are nothing to me. If they want to make improvements: lower fares, stop the fees (from ticket changes to baggage – although I get free bags, others don’t and the cabin is overstuffed with carry on bags), and provide no fee food (even a cold sandwich would be nice). Bigger seats, free alcohol, fancy coffee means nothing.

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