First Class Award on Lufthansa Flights No Longer Offered by US Airways Dividend Miles Program

The interior of the first class cabin aboard a Lufthansa Airbus A330-300 as photographed by FlyerTalk member iahkid2014.

US Airways Dividend Miles frequent flier loyalty program members found out — with no advance notice or official announcement, as far as I can find at this time — that award redemption in the first class cabin on Lufthansa aircraft is no longer available as of January 1, 2013, which was this past Tuesday.

While this is not exactly news over which to celebrate, FlyerTalk members are not surprised. FlyerTalk members have reportedly been having problems for some time about redeeming Dividend Miles for award seats in the first class cabin on Lufthansa aircraft, speculating that one of the reasons might have been technology issues. The redemption problems caused FlyerTalk members to ask repeatedly over a period of time about the redemption of Dividend Miles for award seats in the first class cabin on Lufthansa aircraft — but apparently there have been issues redeeming them on other airlines as well.

This is a list of exceptions listed in the notes on the official US Airways Dividend Miles partner award chart document:

  1. Beginning January 1, 2013, award redemption in Lufthansa first class cabin is unavailable
  2. Award redemption on the Singapore Airlines Suites, First Class and Business Class cabin products on the A380, B777-300ER and A340-500 aircraft is currently unavailable
  3. Award redemption on Hawaiian Airlines is available on inter-island and South Pacific flights only
  4. Award redemption on Qatar Airways and Royal Jordanian is temporarily unavailable
  5. Award redemption on Virgin Atlantic is only available in economy class
  6. Excludes Hawaii
  7. North Asia includes China, Hong Kong, Japan, Kazakhstan, Kyrgyzstan, Macau, Mongolia, South Korea, Taiwan, Tajikistan, Turkmenistan, and Uzbekistan
  8. South & Central Asia includes Afghanistan, Bangladesh, Brunei, Cambodia, Chagos, India, Indonesia, Laos, Malaysia, Maldives, Myanmar, Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Thailand, and Vietnam

Before the first item was quietly added, it is easy to see from the remaining items of the above list why FlyerTalk members were confused or uncertain about the redemption of Dividend Miles for award seats in the first class cabin on Lufthansa aircraft.

It is uncertain at this time as to whether it was US Airways or Lufthansa which decided on this policy. Regardless, it is a devaluation for you if you used this award option or intended to do so in the future…

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Comments (Showing 8 of 8)

  • flytofly at 8:31pm January 03, 2013

    LH F was blocked by US. But there are DM members who know how to ask US agents to request the seats manually. If the agent is “willing to” submit the seats on a “NN” basis, the seats would then come back confirmed. Now it is history.

  • flytofly at 9:24pm January 03, 2013

    Despite Starnet blocking by US, some DM agents used to issue LH F on manual sell request. And this often led US to pay even more to LH, because they sometimes booked it from the full fare bucket.
    Of course, they were told not to do so, and did not know what they were doing.
    Now this official rule prevents DM agents from booking LH F manually, hence saving US a lot of money. Now I am curious, what will become of LX F?

  • thomwithanh at 6:56am January 04, 2013

    @flytofly I’m wondering the same thing about LX as well. I assumed that F on any LH Group carrier was off the table when I first read this, but the actual award chart only specifies Lufthansa, not Swiss.

  • nickknock1 at 7:05pm January 04, 2013

    I think Lufthansa is reading the writing on the wall. Soon US Air is likely to join one world. So why let them have your good seats? Better to give them to others.

  • flytofly at 10:56pm January 04, 2013

    @nickknock1 It is actually US Air not Lufthansa who is beating the drum. Frequent flyer members from over 28 *A member airlines compete for 2-3 (if any) LH F seats. US’s formal decision not to issue LH F is pretty irrelevant to Lufthansa. As LH F became more expensive than ever, some airline’s may even follow suit after US. It was all but impossible to book LH F with DM miles these days anyway. The announce is perhaps a precursor to an impending program chage.

  • I_Can_Fly_US_Airways at 9:01am January 06, 2013

    First Reaction…

    AM MAD AS HELL!!!

    Second Reaction…

    If US Air ends in in One World, I won’t care cause I believe Cathy, British, Quantas have F class products that are as good as LH (-:

  • Centurion at 11:19am January 06, 2013

    So sad to hear. Via Continental Air (pre United merger) I could book five people in LH F seats easily for 100k from anywhere in USA to anywhere LF flew out of Munich or Frankfurt. First came star blocking with United and now US Air.

  • MightyTravels at 3:44pm January 14, 2014

    Nice post! I wonder how many people are waiting for January 15th to book the last possible Lufthansa First Class award using United Mileage Plus miles. I’m certainly hoping I can make one last trip happen with United Miles before the February 1st deadline! Torsten @ http://www.mightytravels.com

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