If you have ever stayed at a hotel, chances are that you have experienced noise from inconsiderate guests which disturbed you by interrupting your sleep or limiting your ability to relax — two of the most important reasons why you stay at a hotel in the first place.
Let us use the recent experience of FlyerTalk member littlesheep as an example. Due to wild parties in the public areas of the hotel property at all hours of the night on virtually every weekend while attempting to sleep, littlesheep is beyond exhausted and cannot — well — “count sheep” to get needed rest while on business trips. Even worse is when the staff of the hotel property does not appear to offer any appreciable assistance to alleviate and resolve the situation. If this happened to you, you might get your money back or be treated to extra amenities — hardly a substitute for a good night’s sleep when you need to give an important business presentation the next morning. For many people, once your sleep is interrupted, the damage has been done.
Also on a business trip, FlyerTalk member boston813 is also seeking advice after ranting about unreasonable noise from two completely separate incidences while staying at a hotel property recently. Meanwhile, FlyerTalk member lovely15 complains about inconsiderate people in an upstairs hotel room who have been stomping around their room for at least two consecutive hours — enough for the water on the nightstand to vibrate.
Other than using earplugs or headphones to drown out the noise — which some people would find to be an uncomfortable option, including myself — what can be done to reduce or eliminate unwanted noise from clueless yet obnoxious hotel guests?
Premier Inn attempts to address this issue with noise meters to be installed in the corridors throughout its chain of 620 hotel properties. When hotel guests talk too loudly, a warning sign will flash — similar to the way a camera catches the speed of an oncoming vehicle and flashes the excessive speed limit when the car is going too fast.
Furthermore, the budget hotel chain based in the United Kingdom has also introduced double-paned windows to their hotel rooms, as well as installed springs on doors so that they close quietly. The loud slamming of the doors of hotel rooms by inconsiderate guests who do not take any care in ensuring that the door closes quietly is high on the list of “pet peeves” of FlyerTalk members concerning hotel stays.
In my opinion, if all that noisy people need in a hallway — or any other public place in a hotel property, for that matter — is some form of awareness to remind them that other hotel guests are seeking peace and quiet, then this noise meter warning system will work to an extent. However, I would bet that a good percentage of the offending noisemakers would continue anyway — especially if they enjoy being rowdy. I can just imagine several churlish inebriated idiots using the system for the basis of a puerile drinking game, taking a swig of their beers every time they activate the sign with their raucous behavior.
Rather, improvements to each hotel room — such as the aforementioned double-paned windows and springs, as well as soundproofing materials, for example — would actually be superior solutions to the age-old problem of unwanted noise in hotel rooms than attempting to control human behavior and inattentiveness. The initial upfront cost would be higher, of course — but the long-term benefits may pay off in the long run in the form of increased loyalty, fewer complaints and — most importantly — rested hotel guests who are able to sleep comfortably through the night and wake up refreshed the next morning.