Another devaluation just after they sold points
May 21, 2014, 9:45 am
#1
Original Poster
Join Date: Jan 2009
Location: US
Programs: KLM Gold, DL Silver
Posts: 744
Another devaluation just after they sold points
..., first they go and sell points, and two days later they say that tomorrow they are going to reshuffle hotel tiers?
The points people bought have not even been deposited to the accounts yet.
This is the sneakiest program I have ever seen!
The points people bought have not even been deposited to the accounts yet.
This is the sneakiest program I have ever seen!
May 21, 2014, 12:37 pm
#2
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,392
Well, to be fair, there's no actual evidence that they actually sold any points considering that all the packages are still available! 
May 21, 2014, 2:53 pm
#3
Original Poster
Join Date: Jan 2009
Location: US
Programs: KLM Gold, DL Silver
Posts: 744
May 21, 2014, 9:07 pm
#4
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,392
Who knows, maybe a bunch of properties will go down in price. We can wish, right?
May 21, 2014, 10:55 pm
#5
Original Poster
Join Date: Jan 2009
Location: US
Programs: KLM Gold, DL Silver
Posts: 744
Glad they posted fast. I actually considered buying some, but then realized I haven't used up the 80K I got last time..... so I hurriedly made some bookings just in case they destroy their award chart.
Who knows, maybe a bunch of properties will go down in price. We can wish, right?
Who knows, maybe a bunch of properties will go down in price. We can wish, right?
But this is going to be the last time I am having business with Wyndham.
May 22, 2014, 2:38 am
#7
Original Poster
Join Date: Jan 2009
Location: US
Programs: KLM Gold, DL Silver
Posts: 744
Another hotel that I booked for 16000 has been moved lower to 14000.
Okay, I cancel my booking, get my points back.
When trying to book at 14000, get charged for 16000 again, what the heck?
Okay, I cancel my booking, get my points back.
When trying to book at 14000, get charged for 16000 again, what the heck?
May 22, 2014, 3:08 am
#8
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
I'm trying to book a Tier 1 property. Points show correctly, but when I try to book, it says I don't have enough points. 3 nights for 16500, my balance is 19000.
(edited) I found by booking individual nights, I could get 2/3 nights, before it gives me the same error. Strange.
(edited) I found by booking individual nights, I could get 2/3 nights, before it gives me the same error. Strange.
Last edited by Jaimito Cartero; May 22, 2014 at 3:22 am
May 22, 2014, 6:18 am
#9
Company Representative - Wyndham Rewards
Join Date: Aug 2010
Programs: Wyndham Rewards
Posts: 395
Please private message me your account number and the dates you are looking for so I can look into this for you. Thanks!
I'm trying to book a Tier 1 property. Points show correctly, but when I try to book, it says I don't have enough points. 3 nights for 16500, my balance is 19000.
(edited) I found by booking individual nights, I could get 2/3 nights, before it gives me the same error. Strange.
(edited) I found by booking individual nights, I could get 2/3 nights, before it gives me the same error. Strange.
May 22, 2014, 11:27 am
#10
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
May 23, 2014, 5:33 am
#11
Company Representative - Wyndham Rewards
Join Date: Aug 2010
Programs: Wyndham Rewards
Posts: 395
I apologize however we don't have a list of all our hotels and their tier levels. If you would like to know the tier levels in a few areas please private message me where you would like to check and I can tell you what tier levels are in those areas.
May 23, 2014, 10:10 am
#12
Original Poster
Join Date: Jan 2009
Location: US
Programs: KLM Gold, DL Silver
Posts: 744
Why would you be keeping the full list from your customers?
It impedes people from making decisions, and this is absolutely non-transparent.
Also, not having a list of bookings available to the customer is a loophole for a customer to lose money if they forget about the reservation.
When I book on wyndham website, it's like a blast from the past. I don't even remember when I had such a pre-2000 web experience for the last time.
It impedes people from making decisions, and this is absolutely non-transparent.
Also, not having a list of bookings available to the customer is a loophole for a customer to lose money if they forget about the reservation.
When I book on wyndham website, it's like a blast from the past. I don't even remember when I had such a pre-2000 web experience for the last time.
May 23, 2014, 11:23 am
#13
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
The Wyndham rep was able to fix my reservation. For some reason it was showing Tier 1, but charging Tier 2.
Not sure if moved a Tier, or was just a glitch.
Not sure if moved a Tier, or was just a glitch.
May 23, 2014, 11:25 am
#14
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
May 23, 2014, 4:29 pm
#15
Join Date: Sep 2010
Posts: 23
I have been trying to book Reward Night but even after I am logged in and check the "Redeem Wyndham Rewards" all I get it regular $ rates but no option of displaying or booking with points. Is anyone else experiencing this? I am trying Seattle and it does this in all browsers and all dates I have checked. I checked Salt Lake City and it displays points.
Last edited by pixelville; May 23, 2014 at 4:34 pm