Wyndham has an F with the BBB
Apr 26, 2013, 10:42 am
#1
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Wyndham has an F with the BBB
In another thread, some generalizations were made about Wyndham's quality.
I was somewhat surprised to see that these problems may indeed be more general: Wyndham corporate has an F rating with the BBB
To be fair, Hilton also has a F rating.
Hyatt and Marriott both have a B+.
Starwood has an A+
I was somewhat surprised to see that these problems may indeed be more general: Wyndham corporate has an F rating with the BBB
To be fair, Hilton also has a F rating.
Hyatt and Marriott both have a B+.
Starwood has an A+
Last edited by milestraveler; Apr 26, 2013 at 11:31 am Reason: fixed broken links
May 13, 2013, 7:12 pm
#3
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I was somewhat surprised to see that these problems may indeed be more general: Wyndham corporate has an F rating with the BBB
Do you remember the name Cendant? WR came out of out that.
May 19, 2013, 4:30 am
#4
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In another thread, some generalizations were made about Wyndham's quality.
I was somewhat surprised to see that these problems may indeed be more general: Wyndham corporate has an F rating with the BBB
To be fair, Hilton also has a F rating.
Hyatt and Marriott both have a B+.
Starwood has an A+
I was somewhat surprised to see that these problems may indeed be more general: Wyndham corporate has an F rating with the BBB
To be fair, Hilton also has a F rating.
Hyatt and Marriott both have a B+.
Starwood has an A+
F means "failed". So that is a warning for customers to be cautious when doing business with such companies
May 19, 2013, 7:58 am
#5
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These ratings are probably related to their timeshare businesses. People are usually upset after they sign up for a timeshare and then find out they could of bought the same thing on the resale market for pennies on the dollar.
May 20, 2013, 5:08 am
#6
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These ratings are for Wyndham's failure to reply to the complaints that BBB sends to their way.
Oct 10, 2013, 8:22 am
#7
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Nearly six months having passed, I thought it might be interesting to look again and see how this has changed. Short answer: it hasn't. Wyndham still has an F.
Hilton, Hyatt, and Starwood are unchanged. Marriott has dropped from a B+ to a C+.
Hilton, Hyatt, and Starwood are unchanged. Marriott has dropped from a B+ to a C+.
Oct 10, 2013, 5:39 pm
#8
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With as large as the Wyndham brand is, I'm a bit surprised they don't have more complaints. 24 in a year isn't all that many when you consider that these could reference any of their 7,000 hotels (like some lady complaining that her Howard Johnson charged her a cleaning fee for a meeting room).
Of course, if you take into account all the horrible TripAdvisor reviews and probably the BBB complaints for all 7,000 hotels, I'm sure we'd have a better picture of the quality of the Wyndham Group.
Of course, if you take into account all the horrible TripAdvisor reviews and probably the BBB complaints for all 7,000 hotels, I'm sure we'd have a better picture of the quality of the Wyndham Group.
Jan 6, 2014, 6:54 pm
#9
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Jan 6, 2014, 7:01 pm
#10
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We have a lot of whiners in this country, and I will bet you Wyndham does not pay BBB dues,
BBB. has many complaints, and is always calling for money.
BBB. has many complaints, and is always calling for money.
Jan 11, 2014, 4:56 am
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Aug 8, 2014, 6:53 pm
#13
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Very true. My mistake.
It's been several months - time to look at ratings again.
Wyndham has no BBB rating right now at all. BBB says "The business is in the process of responding to previously closed complaints." Maybe they're finally cleaning up their act.
No other changes. Hyatt B+, Hilton F, Marriott and Starwood both A+.
It's been several months - time to look at ratings again.
Wyndham has no BBB rating right now at all. BBB says "The business is in the process of responding to previously closed complaints." Maybe they're finally cleaning up their act.
No other changes. Hyatt B+, Hilton F, Marriott and Starwood both A+.
Aug 31, 2014, 1:21 am
#14
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Most people think the BBB is part of the government or government approved. When you point out that they're simply a business like any other people are shocked. One person suggested writing the BBB about BBB's business practices.
Nov 12, 2014, 7:19 am
#15
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Hilton is now without a rating. ("This business has no rating at this time because BBB file information is being reviewed and/or updated.")
Others unchanged: Hyatt B+, Marriott and Starwood both A+.