Mysterious Point Expiration Email
Apr 17, 2012, 11:58 am
#1
Original Poster
Join Date: Apr 2003
Location: United States
Programs: UA, AA, DL, Amtrak
Posts: 4,647
Mysterious Point Expiration Email
Bolding mine.
I'm on the lookout for a way to book a room before the rush...I hear that hotels often sell out around NaN/NaN/NaN. Guess I'll go back in time 108 days...should be plenty of space then.
fairviewroad: As a Wyndham Rewards member, we hope you know how much we value you. But what you might not have known is that your membership is about to expire on NaN/NaN/NaN.
To keep your Wyndham Rewards membership active, you have to have a redemption or earning once every 18 months–which gives you -108 days to save your membership.
Apr 17, 2012, 2:35 pm
#4
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Same here (also -108), and in my case I had a paid stay that posted to WR just a couple weeks ago. (And several others earlier this year.) So it's absolutely complete glitchy nonsense.
Btw, it's real email from WR, because it knows exactly how many points I have.
Btw, it's real email from WR, because it knows exactly how many points I have.
Apr 17, 2012, 2:55 pm
#5
Company Representative - Wyndham Rewards
Join Date: May 2010
Location: Global
Programs: Wyndham Rewards
Posts: 147
Hello,
We are very sorry for the confusion that has been caused. There was an email that was mistakenly sent out indicating your account was going to expire. This email should not have been sent.
We're working on another communication to everyone that will confirm this email was sent in error.
Again, we're sorry for any confusion this may have caused.
We are very sorry for the confusion that has been caused. There was an email that was mistakenly sent out indicating your account was going to expire. This email should not have been sent.
We're working on another communication to everyone that will confirm this email was sent in error.
Again, we're sorry for any confusion this may have caused.
Last edited by Wyndham Rewards; Apr 17, 2012 at 3:18 pm
Apr 17, 2012, 9:00 pm
#6
Join Date: May 2011
Location: North Carolina
Programs: AA exp(6mm), United Silver, Marriott Lifetime Titanium, Hyatt Globalist, Hilton Diamond
Posts: 152
Hello,
We are very sorry for the confusion that has been caused. There was an email that was mistakenly sent out indicating your account was going to expire. This email should not have been sent.
We're working on another communication to everyone that will confirm this email was sent in error.
Again, we're sorry for any confusion this may have caused.
We are very sorry for the confusion that has been caused. There was an email that was mistakenly sent out indicating your account was going to expire. This email should not have been sent.
We're working on another communication to everyone that will confirm this email was sent in error.
Again, we're sorry for any confusion this may have caused.
Apr 18, 2012, 1:01 am
#7
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
Apr 18, 2012, 5:56 am
#8
A FlyerTalk Posting Legend
Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
Posts: 51,048
Looks like we might have sent you the wrong email, Kipper.
So if you just got a message from us saying your account was about to expire, well, that's our fault—and we're extremely sorry for any confusion this may have caused.
Thanks, as always, for staying a loyal member of Wyndham Rewards(R).
So if you just got a message from us saying your account was about to expire, well, that's our fault—and we're extremely sorry for any confusion this may have caused.
Thanks, as always, for staying a loyal member of Wyndham Rewards(R).
Apr 18, 2012, 3:42 pm
#9
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
No, I think you read it incorrectly.
No one's email said their account expires in 108 days.
All the erroneous emails said it expires in -108 days. Ie, negative 108 days, which would mean 108 days ago!!!
Anyway, yes, I did receive the "correcting" email overnight:
No one's email said their account expires in 108 days.
All the erroneous emails said it expires in -108 days. Ie, negative 108 days, which would mean 108 days ago!!!
Anyway, yes, I did receive the "correcting" email overnight:
Ooops: Looks like we hit 'Send' a little too soon...
EVER EMAIL THE WRONG PERSON?
THEN YOU KNOW WHAT WE FEEL LIKE NOW.
Looks like we might have sent you the wrong email, sdsearch.
So if you just got a message from us saying your account was about to expire, well, that's our fault—and we're extremely sorry for any confusion this may have caused.
Thanks, as always, for staying a loyal member of Wyndham Rewards®.
THEN YOU KNOW WHAT WE FEEL LIKE NOW.
Looks like we might have sent you the wrong email, sdsearch.
So if you just got a message from us saying your account was about to expire, well, that's our fault—and we're extremely sorry for any confusion this may have caused.
Thanks, as always, for staying a loyal member of Wyndham Rewards®.
Apr 18, 2012, 7:11 pm
#10
Join Date: Oct 2007
Programs: AGR, PC, HH no status as I stopped paying for travel
Posts: 1,454
maybe hey were thinking of the song goodbye
I'm so over it, I've been there and back
Changed all my numbers and just in case you're wondering
I got that new
I'm a single girl swag
Got me with my girls and we're singin' it
Na na na na, na na na na
Hey hey hey
Goodbye
Na na na na, na na na na
Hey hey hey
Goodbye
Goodbye
Changed all my numbers and just in case you're wondering
I got that new
I'm a single girl swag
Got me with my girls and we're singin' it
Na na na na, na na na na
Hey hey hey
Goodbye
Na na na na, na na na na
Hey hey hey
Goodbye
Goodbye
Apr 19, 2012, 5:58 pm
#11
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
No, they just were hungry for Indian food, but so hungry that they mispelled it. They meant: Naan/Naan/Naan. 
http://en.wikipedia.org/wiki/Naan
http://en.wikipedia.org/wiki/Naan