Kauai: Koloa Landing at Poipu Beach by Wyndham
May 31, 2015, 4:39 pm
#16
Join Date: Apr 2011
Location: Texas
Programs: HHonorsDiamond
Posts: 665
Will the new Wyndham rewards program decrease the supply of award rooms at high-value properties? For example, will I be able to just as easily find a room at the Koloa Landing hotel at 15K/night as I could at its current rate of 50K/night? This is a very important question that I haven't seen you answer in the other threads within the flyertalk Wyndham board.
Seems like they decided to pull all their award nights...yet they still have the Wyndham name attached. Of course I was also told they had to offer rooms yet no one is holding them to that....
Jun 1, 2015, 5:36 am
#17
Join Date: Apr 2002
Posts: 2,936
Although I'm not that familiar with this property, does it in fact have rooms that are considered "standard rooms?"
Similarly, I've had challenges with a couple of Starwood properties that are into game playing, as well. Likewise, Starwood does not hold their franchisees accountable, as franchise fees are more important than guest satisfaction.
Similarly, I've had challenges with a couple of Starwood properties that are into game playing, as well. Likewise, Starwood does not hold their franchisees accountable, as franchise fees are more important than guest satisfaction.
Jun 1, 2015, 6:13 am
#18
Join Date: Apr 2011
Location: Texas
Programs: HHonorsDiamond
Posts: 665
Although I'm not that familiar with this property, does it in fact have rooms that are considered "standard rooms?"
Similarly, I've had challenges with a couple of Starwood properties that are into game playing, as well. Likewise, Starwood does not hold their franchisees accountable, as franchise fees are more important than guest satisfaction.
Similarly, I've had challenges with a couple of Starwood properties that are into game playing, as well. Likewise, Starwood does not hold their franchisees accountable, as franchise fees are more important than guest satisfaction.
They have loaded award nights for a variety of rooms, both one and two bedroom. In the past we have booked award nights for both one and two bedroom. Once a two bedroom handicapped unit was loaded for an award night. Just depends. I just read about a person who booked a two bedroom for 7 nights for 15K a night in May 2016. They did this right after they switched from 50k to 15K. But since that time it seems like the hotel pulled all the inventory. I remember seeing lots of award nights right after the switch was made.
It isn't a case of all the reward nights being used up already for the next year. According to what I was told there were no nights loaded for the next 365 days. That leads me to believe the hotel didn't like giving away rooms at 15K.
Jun 1, 2015, 8:09 am
#19
Company Representative - Wyndham Rewards
Join Date: Aug 2010
Programs: Wyndham Rewards
Posts: 395
We are still researching this for you and I will let you know once I hear anything regarding this.
As I mentioned in another post, it looks like Koloa Landing has pulled all award nights for the next year. Right after the switch there were nights appearing at 15K over the next 365 days...now there isn't a single award night offered for the next year...
Seems like they decided to pull all their award nights...yet they still have the Wyndham name attached. Of course I was also told they had to offer rooms yet no one is holding them to that....
Seems like they decided to pull all their award nights...yet they still have the Wyndham name attached. Of course I was also told they had to offer rooms yet no one is holding them to that....
Jun 2, 2015, 3:05 pm
#20
Join Date: Apr 2011
Location: Texas
Programs: HHonorsDiamond
Posts: 665
Koloa Landing leaving Wyndham
I found out directly from the hotel that they are leaving the Wyndham program in December. So I can understand why there is no availability next year. But it looks like they decided to pull all award nights from now till then. As I said in another post, I hope they honor all existing reservations through next year after they leave the program...
Jun 5, 2015, 10:14 am
#21
Join Date: Sep 2006
Location: Teaneck, NJ
Programs: SPG Gold, HHonors Gold, IHG Platinum, Marriott Silver
Posts: 699
I found out directly from the hotel that they are leaving the Wyndham program in December. So I can understand why there is no availability next year. But it looks like they decided to pull all award nights from now till then. As I said in another post, I hope they honor all existing reservations through next year after they leave the program...
Jun 6, 2015, 7:29 am
#23
Company Representative - Wyndham Rewards
Join Date: Aug 2010
Programs: Wyndham Rewards
Posts: 395
Jun 6, 2015, 7:54 am
#24
Join Date: Nov 2012
Posts: 61
yikes. finished spend on wyndham card, have the points in my account and now all availability for 2016 is gone. called in and phone rep confirmed a likely 'change in status' for Koloa Landing in 2016. There are available dates in one and two bedroom rooms for the remainder of 2015, fyi. bummer.
Jun 15, 2015, 8:25 pm
#26
Join Date: Apr 2011
Location: Texas
Programs: HHonorsDiamond
Posts: 665
I had planned to use my points next year but guess that won't happen since they are leaving the Wyndham program...
I did hear a few rumors....talk about them going independent and also discussion about them becoming a Marriott property too....
Enjoy your stay! If you booked a room categorized as ocean view they tend to look over all the construction. We booked a two bedroom for 15K and it was considered a resort view. We were lucky to be aware from the major construction.
Jun 17, 2015, 8:59 pm
#27
Join Date: Sep 2006
Location: Teaneck, NJ
Programs: SPG Gold, HHonors Gold, IHG Platinum, Marriott Silver
Posts: 699
So I'm confused, if you can still book rooms in 2016 on the Wyndham site, don't they have to still accept points for these rooms? Is any way to call up somewhere to push the booking through?
Jun 17, 2015, 9:24 pm
#28
Join Date: Apr 2011
Location: Texas
Programs: HHonorsDiamond
Posts: 665
There is now availability only in 2015. For awhile they pulled everything but it looks like they have loaded things for 2015 again.
Jun 18, 2015, 5:08 am
#29
Join Date: Sep 2006
Location: Teaneck, NJ
Programs: SPG Gold, HHonors Gold, IHG Platinum, Marriott Silver
Posts: 699
Correct but unfortunately my trip was in Jan 2016. Isnt it a condition of the program that if theyre selling the lowest rooms that it still be available on points?
Jun 19, 2015, 1:05 am
#30
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035