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Same Day Flight Changes Over Phone - WS Gold Priority phone line only

Same Day Flight Changes Over Phone - WS Gold Priority phone line only

Old Apr 11, 2017, 3:16 pm
  #1  
Original Poster
 
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,763
Same Day Flight Changes Over Phone - WS Gold Priority phone line only

I was on the phone today on the WS Gold priority line. The agent told me that we can now do same day changes over the phone, if we call the WS Gold line.

This is incredibly convenient. As an example, tomorrow the flight I want is $250 more than the flight I booked. I can call first thing in the morning to change to the one I want, and if it is not available, I can still hop on my original flight without the inconvenience of going to the airport. Kudos WS!
CanuckFlyHigh is offline  
Old Apr 11, 2017, 3:30 pm
  #2  
 
Join Date: Aug 2003
Location: Canada
Programs: Marriott Plat; Air Canada E75K; Westjet Platinum
Posts: 1,161
Originally Posted by CanuckFlyHigh
I was on the phone today on the WS Gold priority line. The agent told me that we can now do same day changes over the phone, if we call the WS Gold line.

This is incredibly convenient. As an example, tomorrow the flight I want is $250 more than the flight I booked. I can call first thing in the morning to change to the one I want, and if it is not available, I can still hop on my original flight without the inconvenience of going to the airport. Kudos WS!
That is good news, one huge benefit that WJ Gold has over Air Canada Elite. In the past, I have had varying degree of success asking for the change over the phone on the Gold line.
Sunny Day is offline  
Old Apr 12, 2017, 2:27 pm
  #3  
Original Poster
 
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,763
I can confirm that I used the benefit this morning and it worked great. I plan to use it tomorrow as well.
CanuckFlyHigh is offline  
Old Apr 15, 2017, 1:50 pm
  #4  
 
Join Date: Aug 2003
Location: Canada
Programs: Marriott Plat; Air Canada E75K; Westjet Platinum
Posts: 1,161
CanuckFlyHigh, does the Westjet app offer same day early/later flight options during the checkin process? I have not seen this feature for a few months now. Will it get fixed at some point?
Sunny Day is offline  
Old Apr 15, 2017, 3:17 pm
  #5  
 
Join Date: Mar 2017
Programs: Hilton, Air Canada, Porter, SPG
Posts: 2
Originally Posted by Sunny Day
CanuckFlyHigh, does the Westjet app offer same day early/later flight options during the checkin process? I have not seen this feature for a few months now. Will it get fixed at some point?
when you call the Gold line they say May or later for checkin changes
YOWlad is offline  

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