WS Gold - Free Same-Day Flight Changes - but Only 1 flight/day?
Sep 28, 2015, 2:55 pm
#1
Original Poster
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,768
WS Gold - Free Same-Day Flight Changes - but Only 1 flight/day?
Ok, quick question for someone (maybe Darren)?
I am looking at a flight where there is only 1 per day into a city (YBR).
The free "same-day" clause would leave me to believe that if I wanted to hop on an earlier flight, or a later flight, each of which would be the day before or day after my original flight, respectively, that I would not be allowed.
Then I go to the terms and see:
So if next-available, is the next day, does this still apply, or does it have to be same day for it to be complimentary?
I am looking at a flight where there is only 1 per day into a city (YBR).
The free "same-day" clause would leave me to believe that if I wanted to hop on an earlier flight, or a later flight, each of which would be the day before or day after my original flight, respectively, that I would not be allowed.
Then I go to the terms and see:
Re-accommodation for a missed flight is applicable to the next available flight only. A member wishing to travel on a flight other than the next available is required to purchase the new flight at the lowest available fare; funds paid for original flight will be forfeited.
Oct 2, 2015, 4:12 pm
#2
Company Representative: WestJet
Join Date: Mar 2010
Location: Calgary
Programs: WestJet Rewards
Posts: 292
Sorry, CanuckFlyHigh, complimentary same-day changes are restricted only to flights that depart on the same calendar day - frequency (or lack thereof) doesn't affect the promise.
The good news is that a second daily flight to Brandon starts mid January!
The good news is that a second daily flight to Brandon starts mid January!
Oct 5, 2015, 8:21 am
#3
Original Poster
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,768
Thank you. And very happy about the 2nd YBR daily flight.
Oct 28, 2015, 4:29 pm
#4
Company Representative: WestJet
Join Date: Mar 2010
Location: Calgary
Programs: WestJet Rewards
Posts: 292
My apologies, I have misrepresented the promise.
The information I gave applies to departing on an earlier flight.
For missed flights, the new flight must simply be the next available flight, regardless of the day.
Sorry!
Darren
The information I gave applies to departing on an earlier flight.
For missed flights, the new flight must simply be the next available flight, regardless of the day.
Sorry!
Darren
Oct 28, 2015, 5:00 pm
#5
Original Poster
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,768