WestJet

You'll receive your WestJet dollars after you've flown.

mevl

Why did CorSter get an approval email, but I didn't?

WestJet

Sorry about the misunderstanding, Mevl. I thought you said you received a confirmation email. Please send us a private message with details and we'll look into this for you.

~Darren

CorSter

Just completed the round trip that I had claimed the price drop guarantee on.

Will report back if/when the credit shows up in my WestJet account.

travelsg

I'm the OP, and I still haven't got my PDG yet, after finishing my trip more than a month..

Probably my original request was lost in the process somehow. So just submitted another request. At least this time I got an automatic generated email to acknowledge the receipt of the request. It's a little bit frustrating..

Motoss

Submitted my price match 1.5wks ago and since then the price dropped again. Submitted it with the new price last week and was told my wife and I will get wj dollars in our account after we complete our flights. Great service!

travelsg

Got my credit finally... It seems the first request went amiss somehow... Okay, it works..

JohnOClark

It works. Timely response and it makes booking much easier. Cost of timing error lowered

CorSter

Just short of a month now since my flights and still haven't received the credit for my "approved" request.

mevl

I think this guarantee is only for the persistent. I've still to receive any confirmation even though Darren promised that they would look into it. Please let us know CorSter if you ever see the $$

WestJet

We're replying to all requests within three weeks. When did you each submit your requests?

Cheers,
Darren

mevl

Apology
I did receive a response from Westjet on Dec 12 - the day after I pm'd Darren. GMail put it into a Spam folder and I just found it now. I'm sorry I gave the wrong info below. This email said "Congratulations! You have met all requirements on your Price Drop Guarantee claim. The amount of $58.00 WestJet dollars will be deposited into each of your accounts within 30 days after all flights on the booking have been completed, as long as there are no further changes or cancellations made to the existing booking."

Thank-you Westjet and Darren!!
MEVL

I submitted my request to Westjet -'[email protected]' on October 28 requesting $57.13 x2 tickets. At his request I gave Darren the same information via PM on Dec 11 and was told that he'd have a member of the team look into it. I have not received any response yet.

ShaunEDM

This worked great for us. You have to ensure you watch for fare drops though. Called in, didn't email and for 3 of us we got $375 dollars back on WestJet dollars. Don't mind it sitting in WestJet dollars however I can see some people being frustrated about it. Regardless if the fare goes down and you catch it, just call.

Fantastic program!

Globex

Didn't see it in the terms and conditions, but just wanted to check, there's no limit to how many times you can do this before your flight, right?

If there are multiple drops and you happen to catch each one, can you submit a request for the updated lowest price? Or is it 1 request per purchase?

WestJet

There's no limit - as long as the fare difference is more than $25 each time we'll honour it again and again. ~Darren