Can VA see my NZ status?
Jun 27, 2014, 9:17 pm
#1
Original Poster
Join Date: Sep 2013
Posts: 232
Can VA see my NZ status?
I'm an NZ Elite, which is equivalent to VA Platinum. I have tried calling the VA call centre but no one seems to be able to help me.
Im traveling with VA next month both Trans-Tasman and Domestic (on separate dates and bookings). My question is can VA see my Air NZ status in their system? The call centre agent tells me they can't but when I get my boarding pass at the airport it clearly shows "Partner Platinum" and my baggage is given a priority tag.
Im trying to request seating closer to the front (Rows 3-5 preferably) because recently when flying Virgin I have been put in rows 26, 19 and 12 and I'm told nothing further forward is available at the airport!
Any suggestions on how or if the VA call centre can see my status or how to get premium seating before check in?
Im traveling with VA next month both Trans-Tasman and Domestic (on separate dates and bookings). My question is can VA see my Air NZ status in their system? The call centre agent tells me they can't but when I get my boarding pass at the airport it clearly shows "Partner Platinum" and my baggage is given a priority tag.
Im trying to request seating closer to the front (Rows 3-5 preferably) because recently when flying Virgin I have been put in rows 26, 19 and 12 and I'm told nothing further forward is available at the airport!
Any suggestions on how or if the VA call centre can see my status or how to get premium seating before check in?
Dec 3, 2014, 10:48 am
#2
Join Date: Mar 2014
Location: bne
Programs: Velocity Gold, AIRNZ Elite, Qantas Silver ,Hilton Diamond
Posts: 1,320
NZ elite seating on virgin booking
I'm an NZ Elite, which is equivalent to VA Platinum. I have tried calling the VA call centre but no one seems to be able to help me.
Im traveling with VA next month both Trans-Tasman and Domestic (on separate dates and bookings). My question is can VA see my Air NZ status in their system? The call centre agent tells me they can't but when I get my boarding pass at the airport it clearly shows "Partner Platinum" and my baggage is given a priority tag.
Im trying to request seating closer to the front (Rows 3-5 preferably) because recently when flying Virgin I have been put in rows 26, 19 and 12 and I'm told nothing further forward is available at the airport!
Any suggestions on how or if the VA call centre can see my status or how to get premium seating before check in?
Im traveling with VA next month both Trans-Tasman and Domestic (on separate dates and bookings). My question is can VA see my Air NZ status in their system? The call centre agent tells me they can't but when I get my boarding pass at the airport it clearly shows "Partner Platinum" and my baggage is given a priority tag.
Im trying to request seating closer to the front (Rows 3-5 preferably) because recently when flying Virgin I have been put in rows 26, 19 and 12 and I'm told nothing further forward is available at the airport!
Any suggestions on how or if the VA call centre can see my status or how to get premium seating before check in?
The call centre can't do anything but at checkin subject to availabilty they seem to see your NZ status and they do allocate row 3 to you