Programs: SPG Platinum, AA 2.4 MM, UA 1K, DL Plat, Avis Chairmans Club
Posts: 1,238
Velocity Online Booking Tool Down for a Week
Amazes me that nobody has mentioned this here. Been getting the same message for a week:
We are currently experiencing a technical issue and some of our services for International Flight bookings are unavailable.
For assistance with International Flight bookings, please contact our Membership Contact Centre during the hours 8am-8pm Monday to Friday (Sydney time) on the numbers below:
Programs: DJ/VA Gold, BA OWE, AF/KL Gold, CX Silver
Posts: 73
Quote:
Originally Posted by BA-Flyer
My corporate TA has booked me on VA to LAX. I can see the booking on Check My Trip.com, but the Virgin website wont recognise my booking no.
Is this related to the booking tool being down?
No, I think that's a separate but equally annoying issue that's been going on for a while now. Checkmytrip is your best bet to view VA long haul bookings.
Can't wait for the transition to Sabre... there are so many booking/check-in limitations currently that it makes them look like amateurs.
Wow .. I called about this last week and was told that IT were working on it and to try again in 24 hours -- my leave got cancelled so I never followed it up. That's an insanely long time for the long-haul award booking tool to be down
