Check in bun fight
Feb 10, 2013, 3:48 pm
#1
Original Poster
Join Date: Feb 2013
Location: SIN
Programs: BA, CX, SQ, Accor, IHG
Posts: 95
Check in bun fight
I'm curious. Been flying DJ for past couple of years as a gold. Almost without fail, every Monday check in downstairs in Sydney is a bun fight. Tons of folk, lots of agitation, flight closing announcements. You get the idea.
I see today there appears to be a set of additional check in counters added behind the regular front desks. I think one was operational. Not all counters on the front are attended, yet hundreds of folk waiting.
What's the go? Very low cost impression, and as I noted at the outset been flying out of Syd on Mondays fairly frequently and it is almost always like this.
Thank goodness for the gold card and access to the premium line. I am aware of the kerbside access in Syd, but have bags to check most times.
Time to hire more staff I'd say. Lots of them.
I see today there appears to be a set of additional check in counters added behind the regular front desks. I think one was operational. Not all counters on the front are attended, yet hundreds of folk waiting.
What's the go? Very low cost impression, and as I noted at the outset been flying out of Syd on Mondays fairly frequently and it is almost always like this.
Thank goodness for the gold card and access to the premium line. I am aware of the kerbside access in Syd, but have bags to check most times.
Time to hire more staff I'd say. Lots of them.
Feb 15, 2013, 9:38 pm
#3
Join Date: May 2008
Location: Melbourne, Aus
Programs: TG*G VA Plat
Posts: 272
I checked in to day for a SYD-OOL flight and it was a nightmare. Spent 45 minutes in the line as I don't hold any status with VA (*G only 
and little domestic flights over the past couple of years).
I also noticed the counters at the rear and they were unattended today as well. What annoyed me was that VA staff were consistently bringing people who had just joined the que up to the front because their flight was in the final stages of check in. I get that the airline don't want people to miss flights but what ended up happening was that as a result those people who DID arrive in plenty of time ended up cutting it fine because they spent so much more time in the line being cut off by the late comers.
That said. I'm in the Lounge in ADL at the moment and quite like it. Nobody else here.
I'm still torn between putting domestic travel on QF or VA.
and little domestic flights over the past couple of years).I also noticed the counters at the rear and they were unattended today as well. What annoyed me was that VA staff were consistently bringing people who had just joined the que up to the front because their flight was in the final stages of check in. I get that the airline don't want people to miss flights but what ended up happening was that as a result those people who DID arrive in plenty of time ended up cutting it fine because they spent so much more time in the line being cut off by the late comers.
That said. I'm in the Lounge in ADL at the moment and quite like it. Nobody else here.
I'm still torn between putting domestic travel on QF or VA.