I just realized that booking confirmations from email@example.com
is being tagged as SPAM on gmail.
I was getting quite concerned that I haven't received my booking confirmation after a few days and was thinking I had closed the browser before doing the final confirmation. But the Velocity account showed my booking and realized the Gmail SPAM filter is blocking the email.
I have adjusted my accounts SPAM filter but VA may want to do what is necessary to get the globally unblocked.