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Old Sep 13, 11, 1:08 am   #1
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Join Date: Aug 2004
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Strange: BP shows old status

Hi there,

had a 'strange' incident yesterday. Was on a flight booked (previous match from silver to plat) and my boarding pass was linked to my account/number, but it showed silver instead of platinum.
I had no problems getting into the lounge and so, but the question is: Is the status at time of booking relevant for the actual flight.
I m just imagining making bookings just before loosing plat status and then still receiving any benefits of it, though being of 'lower status'.
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Old Sep 14, 11, 5:31 pm   #2
 
Join Date: May 2011
Location: Brisbane, Qld
Programs: VA Platinum (BIS); VS Red; EK Blue; QF Gold; AA; Golden Circle executive; A Club Silver; SPG PG
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Happened to me when I achieved silver and again when achieved gold. The lounge angel said it can take up to 5 days for all the systems to recognise the new status. Was cheerily allowed access to the lounge and put a call into the gate to ensure I was not denied priority boarding .
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Old Sep 27, 11, 7:51 pm   #3
 
Join Date: Jun 2002
Location: Sydney
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I had this with a booking made aeons ago. It caused a bit of confusion at the premium checkin at SYD, but a quick check of the systems (I didn't have the Plat card at that stage) showed everything was ok.
I was also greeted with the Platinum package (status comp from AA EXP) on my return home, a nice surprise even though I can't bear to put on 'elite' luggage tags.
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Old Sep 27, 11, 7:54 pm   #4
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Some reports on AFF indicate the refresh of status might not be automatic.

Last edited by serfty; Sep 27, 11 at 8:02 pm.
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Old Oct 3, 11, 2:32 am   #5
 
Join Date: Feb 2007
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I don't think that DJ systems are up to scratch with displaying status.

Ive had my NZ Koru display as Velocity Gold on a boarding pass!
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Old Oct 3, 11, 3:17 am   #6
 
Join Date: Aug 2009
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Quote:
Originally Posted by TheAirman View Post
Hi there,

had a 'strange' incident yesterday. Was on a flight booked (previous match from silver to plat) and my boarding pass was linked to my account/number, but it showed silver instead of platinum.
I had no problems getting into the lounge and so, but the question is: Is the status at time of booking relevant for the actual flight.
I m just imagining making bookings just before loosing plat status and then still receiving any benefits of it, though being of 'lower status'.
I believe on NZ if you book a flight whilst *S, and then become *G after the booking, the BP will still show *S, unless manually changed by admin staff.
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Old Oct 3, 11, 6:52 pm   #7
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I had the same issue with my wife yesterday. She was flying the return leg of a flight from MEL-NTL. On the way up, travelling solo, her BP showed her [partner] Gold status, on the way back it still showed her earlier Red Status although as she was travelling with me (Plat) it made no practical difference. I assume the system involved some kind of manual override on the way up when she checked in using her gold card but on the way back i handled the check in.
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