The end of the Heathrow Clubhouse as we know and love it?
Aug 28, 2016, 2:54 pm
#3
Join Date: May 2002
Location: New York
Posts: 211
Where to go if not the Clubhouse?
I had been looking forward to visiting the Clubhouse prior to the departure of my flight (VS045) to New York in October.Can anyone suggest an alternative location for a bit of lunch and a glass of wine if the Clubhouse is really all that full? I will be having wheelchair assistance and would have to be dropped off and picked up there.
Aug 28, 2016, 7:23 pm
#4
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,033
I know we Brits love to complain about hordes of American status passengers clogging up our lounges, but Delta has what...10 flights per day or so... and a bunch of those (JFK, etc.) are already at T3. So it may get a bit busier at peak times for flights heading west, but otherwise I wouldn't rush to write obituaries for one of the best lounges around.
Aug 28, 2016, 10:37 pm
#5
Join Date: Jul 2002
Location: LHR
Posts: 396
While it will be more crowded at peak times, it's a good thing for passengers in the long-term. More passengers flocking to VS-DL due to access to CH is more money for VS to invest in up-grading its product, and in the case of IT, catching up with others.
In case you want a quiet lunch and a drink, I suggest Rhubarb restaurant at T3. Classic British and new items, good coffee/breakfast and wine. I go there at times to avoid the monotony of the CH food menu for vegetarians.
In case you want a quiet lunch and a drink, I suggest Rhubarb restaurant at T3. Classic British and new items, good coffee/breakfast and wine. I go there at times to avoid the monotony of the CH food menu for vegetarians.
Aug 28, 2016, 11:09 pm
#6
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,033
SRB might want to offer a demonstrably better product to fight against BA's inherent advantages. Delta probably care mostly about the bottom line and the Clubhouse might look like an extravagance that is better off full or down-sized.
Aug 30, 2016, 4:44 am
#7
Join Date: Jul 2002
Location: LHR
Posts: 396
AA/BA have the luxury of hacking at service standards, their bigger network and loyalty program enables them to do that.
VS is a challenger and can't afford to do that, they have to be different.
The CH is a massive differentiator vs. AA/BA, I can't imagine them or DL doing anything to hurt that position.
VS is a challenger and can't afford to do that, they have to be different.
The CH is a massive differentiator vs. AA/BA, I can't imagine them or DL doing anything to hurt that position.