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Old Nov 5, 08, 9:58 am   #61
TalkBoard Candidate/09 Moderator: Virgin America Elevate; MilesBuzz!
 
Join Date: Mar 2006
Location: Miami, FL, USA
Programs: Avis Chairman's, SPG-Platinum, CO-Gold, YPO, Amex-Centurion, elevate
Posts: 2,554
Added ships 529 and 530
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Old Nov 14, 08, 11:56 am   #62
TalkBoard Candidate/09 Moderator: Virgin America Elevate; MilesBuzz!
 
Join Date: Mar 2006
Location: Miami, FL, USA
Programs: Avis Chairman's, SPG-Platinum, CO-Gold, YPO, Amex-Centurion, elevate
Posts: 2,554
Fixed "any time" food items.

Added in-flight WiFi.
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Old Nov 14, 08, 7:51 pm   #63
 
Join Date: Sep 2005
Location: SAN
Programs: UA 1K, Hertz 5*, Marriott Rewards
Posts: 311
Quote:
Originally Posted by VXsux View Post
Elevate is THE WORST!! I have flown 8 one way flights on Virgin America between LAX and IAD. That's 18,352 miles on any other airline, or 50% towards a Southwest Rapid Rewards ticket. But Thats only 4580 points on Virgin America (I average $114 per flight). Right now the cheapest flight between IAD and LAX is $134 each way or 12,464 points for a free round trip ticket. So I am only 37% of the points needed to get a free trip, the same flight that I have traveled 4 round trips. With any other airlines I would be 73% towards a 25,000 mileage award, and 50% towards a southwest ticket (Southwest also has no change fees). And all of those other airlines have much larger choice of destinations for my free ticket. The Elevate program is clearly and definitely the WORST in the industry. Interestingly they had 4900 points as the amount for a free ticket on their website for more than a year. Too bad this is NOT even enough for a free ticket for the $59 each way ticket between LAX and SFO which requires 5488 points. What a scam!
I'm about to try VX for the first time next week, and I am actually excited about the elevate program. Unlike you, I tend to take shorter flights at an average price much higher than $114/flight.

I think that an airline using their frequent-flyer program to reward dollars spent (vs. miles traveled) is a smart business move.
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Old Nov 14, 08, 9:59 pm   #64
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Is there a fare difference refund process

in short, I paid $150 for a trip this weekend; its now $119; do I submit any claim for the difference or is it all subject to that $75 change fee.. all numbers a/i of tax as well

i'm kind of shocked that the price went down the day before the trip

also on bumps, how do they distinguish who gets bumped if there isn't any status or as I'm guessing not a lot of pax have status yet?
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Old Nov 14, 08, 11:34 pm   #65
 
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
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Nope- as far as I know, no refunds for price drops are given.

Also, nobody has "status" on VX.
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Old Nov 15, 08, 12:09 am   #66
TalkBoard Candidate/09 Moderator: Virgin America Elevate; MilesBuzz!
 
Join Date: Mar 2006
Location: Miami, FL, USA
Programs: Avis Chairman's, SPG-Platinum, CO-Gold, YPO, Amex-Centurion, elevate
Posts: 2,554
Quote:
Originally Posted by TrojanHorse View Post
Is there a fare difference refund process

in short, I paid $150 for a trip this weekend; its now $119; do I submit any claim for the difference or is it all subject to that $75 change fee.. all numbers a/i of tax as well

i'm kind of shocked that the price went down the day before the trip

also on bumps, how do they distinguish who gets bumped if there isn't any status or as I'm guessing not a lot of pax have status yet?
First Class and Full Fare Coach tickets are fully refundable, so you can get the fare difference by canceling and rebooking if you have one of those two types of tickets.

Nobody gets "bumped".
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Old Nov 15, 08, 4:58 am   #67
 
Join Date: Aug 2007
Programs: VX, UA 1P
Posts: 841
Quote:
Originally Posted by aviators99 View Post
Nobody gets "bumped".
Right, last time I checked VX do not overbook.

Quote:
Originally Posted by TrojanHorse View Post
i'm kind of shocked that the price went down the day before the trip
It makes sense to me that they would try to fill seats at a lower price, rather than have empty seats.
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Old Nov 15, 08, 8:53 am   #68
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Quote:
Originally Posted by nermaljcat View Post
Right, last time I checked VX do not overbook.



It makes sense to me that they would try to fill seats at a lower price, rather than have empty seats.

wouldn't that just cause people to wait especially if there is a pattern of this? I don't know if there is but its something that I will monitor on routes I'm interested in
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Old Nov 15, 08, 9:24 am   #69
 
Join Date: Aug 2007
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Quote:
Originally Posted by TrojanHorse View Post
wouldn't that just cause people to wait especially if there is a pattern of this? I don't know if there is but its something that I will monitor on routes I'm interested in
You have that option, but cannot make any firm travel/business plans in case the flight is already full. You also have to take whatever seat(s) is left.

Let us know if you discover any patterns
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Old Nov 22, 08, 7:17 pm   #70
TalkBoard Candidate/09 Moderator: Virgin America Elevate; MilesBuzz!
 
Join Date: Mar 2006
Location: Miami, FL, USA
Programs: Avis Chairman's, SPG-Platinum, CO-Gold, YPO, Amex-Centurion, elevate
Posts: 2,554
Added "WiFi enabled" for 638
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Old Dec 8, 08, 10:49 am   #71
TalkBoard Candidate/09 Moderator: Virgin America Elevate; MilesBuzz!
 
Join Date: Mar 2006
Location: Miami, FL, USA
Programs: Avis Chairman's, SPG-Platinum, CO-Gold, YPO, Amex-Centurion, elevate
Posts: 2,554
Added "BOS" as 8th station. :-(
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Old Dec 8, 08, 2:16 pm   #72
TalkBoard Candidate/09 Moderator: Virgin America Elevate; MilesBuzz!
 
Join Date: Mar 2006
Location: Miami, FL, USA
Programs: Avis Chairman's, SPG-Platinum, CO-Gold, YPO, Amex-Centurion, elevate
Posts: 2,554
Added 2nd WiFi plane
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Old Dec 13, 08, 2:01 pm   #73
TalkBoard Candidate/09 Moderator: Virgin America Elevate; MilesBuzz!
 
Join Date: Mar 2006
Location: Miami, FL, USA
Programs: Avis Chairman's, SPG-Platinum, CO-Gold, YPO, Amex-Centurion, elevate
Posts: 2,554
Added 3rd WiFi Plane. Noted that planes previously leased to TAM are back (as per David Cush interview posted to this forum)

Other miscellaneous corrections and updates.
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Last edited by aviators99; Dec 13, 08 at 4:24 pm.
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Old Dec 14, 08, 11:25 pm   #74
TalkBoard Candidate/09 Moderator: Virgin America Elevate; MilesBuzz!
 
Join Date: Mar 2006
Location: Miami, FL, USA
Programs: Avis Chairman's, SPG-Platinum, CO-Gold, YPO, Amex-Centurion, elevate
Posts: 2,554
Added Y-MCS and MCs-F upgrade fees and notes.
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Old Dec 20, 08, 1:42 am   #75
TalkBoard Candidate/09 Moderator: Virgin America Elevate; MilesBuzz!
 
Join Date: Mar 2006
Location: Miami, FL, USA
Programs: Avis Chairman's, SPG-Platinum, CO-Gold, YPO, Amex-Centurion, elevate
Posts: 2,554
Added true 3rd WiFi plane.
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