VX no longer allowing automatic Gold upgrades to MCS?
#1
Original Poster
Join Date: Mar 2001
Location: Dallas
Programs: AA PLT/5MM; AS MVP GLD 75K; DL DM; EK SLV; HHonors DIAM; Marriott GLD
Posts: 4,092
VX no longer allowing automatic Gold upgrades to MCS?
As Gold elite, just got off the phone w/ VX customer service, trying to figure out why I was being asked to pay for an upgrade to Main Cabin Select, which has always been a comp at the 24-hour window.
Was informed that Alaska Airlines has made a lot of unannounced changes to the program, including the fact that they are now holding back a limited number of MCS & F seats from the Gold comp upgrade program.
Is this true?
Was informed that Alaska Airlines has made a lot of unannounced changes to the program, including the fact that they are now holding back a limited number of MCS & F seats from the Gold comp upgrade program.
Is this true?
#3
Original Poster
Join Date: Mar 2001
Location: Dallas
Programs: AA PLT/5MM; AS MVP GLD 75K; DL DM; EK SLV; HHonors DIAM; Marriott GLD
Posts: 4,092
That qualifier doesn't appear to be disclosed anywhere in the description of the Elevate Gold program benefits.
#4
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,626
Thanks. That sounds consistent with what the VX phone rep told me... I guess I have just been lucky enough never to encounter that situation on any of my flights.
That qualifier doesn't appear to be disclosed anywhere in the description of the Elevate Gold program benefits.
That qualifier doesn't appear to be disclosed anywhere in the description of the Elevate Gold program benefits.
#5
Original Poster
Join Date: Mar 2001
Location: Dallas
Programs: AA PLT/5MM; AS MVP GLD 75K; DL DM; EK SLV; HHonors DIAM; Marriott GLD
Posts: 4,092