Is It Possible to Change FF Number on VX Reservation?
Feb 4, 2017, 12:21 pm
#2
Join Date: Apr 2014
Posts: 539
You have to call (VX) and have them change it. I would also suggest checking that your MP# is there when checking in as one time it reverted back to my Elevate number and I had to call again (first agent that did the change apparently didn't save it). I now just call right before I'm about to check in and it's been working fine (with miles posting to Alaska with no issues).
Feb 5, 2017, 11:34 am
#4
Join Date: Nov 2011
Location: MEX
Posts: 1,014
You can add it through the app, and both will be in the reservation. Then you'll have to call or tweet to request they remove/erase the Elevate number.
I've also done at check-in, but the agent had to call somebody to figure out how to do it.
I've also done at check-in, but the agent had to call somebody to figure out how to do it.
Feb 6, 2017, 5:50 pm
#5
Join Date: Mar 2016
Posts: 398
Just flew Virgin yesterday. When I checked in, it changed to my Elevate number. Manually changed it to Mileage Plan again, it took, then when i got to the airport, noticed it was Elevate again.
Asked the gate guy what was going on. When he pulled up my ticket it was showing both my Elevate and Mileage Plan numbers. He showed me the screen. Odd, no?
He wasn't sure what to do, so suggested i leave it and call later if the miles don't credit properly.
My GF has flew with me. She doesn't have a Elevate account. No changes happened to her reservation.
Asked the gate guy what was going on. When he pulled up my ticket it was showing both my Elevate and Mileage Plan numbers. He showed me the screen. Odd, no?
He wasn't sure what to do, so suggested i leave it and call later if the miles don't credit properly.
My GF has flew with me. She doesn't have a Elevate account. No changes happened to her reservation.
Feb 6, 2017, 8:51 pm
#6
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Changed VX flight to later day ,due to weather in SEA.
Original had AS mileage plan number. New reservation now has Elevate number.
Phone lines are crazy tonight , again due to the weather here.
May just wait until airport check in to get AS # back on PNR. (Keeping fingers crossed that this works)
Original had AS mileage plan number. New reservation now has Elevate number.
Phone lines are crazy tonight , again due to the weather here.
May just wait until airport check in to get AS # back on PNR. (Keeping fingers crossed that this works)
Feb 6, 2017, 9:58 pm
#7
Moderator: Alaska Mileage Plan
Original Poster
Join Date: Feb 2005
Posts: 12,302
Feb 8, 2017, 5:44 pm
#9
Join Date: Nov 2011
Location: MEX
Posts: 1,014
Feb 8, 2017, 6:53 pm
#10
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Just tried to change FF numbers on our flight before checking in tonight.
VX put our Elevate # in and we want AS # mileage plan numbers. Went to VX app and was able to change husbands to AS #but , when I enter my AS #, it gives me an error message.
So, now I have to call.....might as well do it at check in window
Fully expect to find mix up again at airport tomorrow and have them change it again.
VX put our Elevate # in and we want AS # mileage plan numbers. Went to VX app and was able to change husbands to AS #but , when I enter my AS #, it gives me an error message.
So, now I have to call.....might as well do it at check in window
Fully expect to find mix up again at airport tomorrow and have them change it again.
Feb 9, 2017, 11:05 am
#11
Join Date: Sep 2015
Location: SFO
Programs: UA 1K, AS MVP, Bonvoy Plat, IHG Plat, HH Gold, Hyatt Disc
Posts: 217
Did you also get free checked luggage, upgrade from MC to MCS and the opportunity to upgrade to F at T-24? Those are the benefits AS has said you won't get without an elite VX elevate #, so curious to see how much of a fluke/change this was.
Feb 9, 2017, 5:01 pm
#12
Moderator: Alaska Mileage Plan
Original Poster
Join Date: Feb 2005
Posts: 12,302
Feb 10, 2017, 11:34 am
#14
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Feb 20, 2017, 10:39 am
#15
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Follow up on FF# not showing on PNR. When checking in at airport, my AS # still did not not show on BP. Asked agent if it was attached to reservation, answer was yes.
Concerned flight would credit correctly.....took a week but, no problems. Correct mileage with COS bonus.
Concerned flight would credit correctly.....took a week but, no problems. Correct mileage with COS bonus.
