Changed award flight
Mar 26, 2014, 9:25 am
#1
Original Poster
Join Date: Jan 2011
Location: NY
Programs: SPG preferred, AA, United
Posts: 290
Changed award flight
Hi all. I used the search function and couldn't find any thread that had this issue.
I booked a seat for my cousin flying from JFK-LAS r/t Oct 16-19. Her LAS-JFK flight got changed by 7 hours (turned into an overnight flight) and the price for the return is higher by 32 elevate points. Do you think they would let me go with that?
I booked a seat for my cousin flying from JFK-LAS r/t Oct 16-19. Her LAS-JFK flight got changed by 7 hours (turned into an overnight flight) and the price for the return is higher by 32 elevate points. Do you think they would let me go with that?
Mar 26, 2014, 5:04 pm
#2
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
With a schedule change, they'll generally let you have whatever you want or a free-refund (though since they don't book OAL, refund may be your only recourse if you don't like anything else on VX metal), especially when it's a 7 hour change.
Mar 27, 2014, 12:11 pm
#3
Original Poster
Join Date: Jan 2011
Location: NY
Programs: SPG preferred, AA, United
Posts: 290
Thanks! I called them and I guess since they changed the flight they let me off with out paying the extra miles. Do people general push for more things, like free upgrades or something in monetary value? Glad I was able to get the flight changed though.
Mar 27, 2014, 1:28 pm
#4
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Schedules change all the time. People push for all manner of things, but they don't get them. This is a US domestic flight and the carrier could simply refund the purchase price (points) and be done with it, if it were inclined.