Flying First class soon...food movies?
#121
Join Date: Sep 2010
Location: San Francisco Bay Area
Posts: 5,825
Warm nuts are only served on premium transcon routes and between DAL - DCA/LGA
Definitely let the company know what kinds of desserts you'd like to see. I think the lemon meringue one we have on the current menu cycle is absolutely amazing, but the others aren't as exciting.
Definitely let the company know what kinds of desserts you'd like to see. I think the lemon meringue one we have on the current menu cycle is absolutely amazing, but the others aren't as exciting.
I liked the pavlova better than the brownie.
As long as you serve Bailey's, and can bring up the cookies from the back when necessary, I am good.
#122
Join Date: Dec 2013
Posts: 406
Has anybody noticed the recent pattern of F FAs disappearing after the initial service for the rest of the flight? After the meals are collected I rarely see them for another 2-3 hours on the transcon routes. Seems like they just want to gab with their friends in the back rather than waiting in the front if you need anything. Added to this annoyance is that VX refuses to enable the RED ordering so you're kind of stuck if there's something you want.
#123
Suspended
Join Date: Jul 2013
Location: LAX
Programs: VX Gold
Posts: 427
Has anybody noticed the recent pattern of F FAs disappearing after the initial service for the rest of the flight? After the meals are collected I rarely see them for another 2-3 hours on the transcon routes. Seems like they just want to gab with their friends in the back rather than waiting in the front if you need anything. Added to this annoyance is that VX refuses to enable the RED ordering so you're kind of stuck if there's something you want.
#124
Join Date: Sep 2010
Location: San Francisco Bay Area
Posts: 5,825
Has anybody noticed the recent pattern of F FAs disappearing after the initial service for the rest of the flight? After the meals are collected I rarely see them for another 2-3 hours on the transcon routes. Seems like they just want to gab with their friends in the back rather than waiting in the front if you need anything. Added to this annoyance is that VX refuses to enable the RED ordering so you're kind of stuck if there's something you want.
#125
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,599
Has anybody noticed the recent pattern of F FAs disappearing after the initial service for the rest of the flight? After the meals are collected I rarely see them for another 2-3 hours on the transcon routes. Seems like they just want to gab with their friends in the back rather than waiting in the front if you need anything. Added to this annoyance is that VX refuses to enable the RED ordering so you're kind of stuck if there's something you want.
(1) Typically, the snack basket is up in the galley.
(2) You've got a mouth (and a call bell), use it. For the occasional lemon flight. make lemonade. The first ingredient is the call bell. Your neighbo(u)rs will not only thank, you, but the timid ones will follow your lead.
#127
Join Date: Oct 1999
Location: New York
Posts: 7,340
VX Dallas Love Field to West Coast July 2015
Summer 2015
Virgin America First Class
Dallas to West Coast
Menu
Breakfast
Flights departing before 10am
Cranberry Orange Grain Buns
All-natural healthy grain buns full of sweet dried cranberries and fresh, juicy oranges
Contains wheat and sugar
All American Breakfast
Cage free scrambled eggs with chives served with roasted herbed red potatoes, roasted Roma tomato and optional chicken, maple, bacon, sweet potato sausage
Contains dairy, and optional poulry
Hot Steel Cut Oatmeal
Steel cut oatmeal served with strawberries, blueberries, light brown sugar and Greek yogurt
Contains optional sugar
Entrées are served with fruit salad of loquats, blackberries, mangoes, oranges, pistachios in a light rose water syrup.
Contains sugar
Lunch & Dinner
Flights departing after 10am
Appetizer
Arugula Caper Berry Salad
Arugula lettuce, marinated mozzarella balls, teardrop yellow and red tomatoes, caper berry, and lemon moscatel vinaigrette
Contains dairy
Entrées
Chicken and Seafood Paella
Chicken chorizo sausage slices, roasted chicken, sautéed shrimp and bay scallops, saffron rice, sautéed bell pepper and onion medley, marinated artichokes, tomato wine sauce, and shredded Italian parsley
Contains seafood and poultry
Saffron Fettuccine
Saffron fettuccine, spiced butter sauce, sautéed mushrooms and fava beans, roasted grape tomatoes, toasted panko, pine nut and parsley topping, and shaved parmesan cheese
Contains dairy and wheat
Dessert
Lemon Sorbet
Refreshing lemon sorbet served with Meyer lemon and cocoa nib chocolate shortbread cookies from Rustic Bakery
Contains sugar and wheat
Snacks Anytime
Top Shelf Bites
Nibble on a spread of delectable Dean & DeLuca snacks throughout the flight
Chocolate Squares
Cajun Snack Mix
Sonoma Snack Mix
Raw Almonds
Savory Pretzels
Sea Salt Chips
Gummy Bears
Caramel Popcorns
100F001 WB-CYC2
Virgin America First Class
Dallas to West Coast
Menu
Breakfast
Flights departing before 10am
Cranberry Orange Grain Buns
All-natural healthy grain buns full of sweet dried cranberries and fresh, juicy oranges
Contains wheat and sugar
All American Breakfast
Cage free scrambled eggs with chives served with roasted herbed red potatoes, roasted Roma tomato and optional chicken, maple, bacon, sweet potato sausage
Contains dairy, and optional poulry
Hot Steel Cut Oatmeal
Steel cut oatmeal served with strawberries, blueberries, light brown sugar and Greek yogurt
Contains optional sugar
Entrées are served with fruit salad of loquats, blackberries, mangoes, oranges, pistachios in a light rose water syrup.
Contains sugar
Lunch & Dinner
Flights departing after 10am
Appetizer
Arugula Caper Berry Salad
Arugula lettuce, marinated mozzarella balls, teardrop yellow and red tomatoes, caper berry, and lemon moscatel vinaigrette
Contains dairy
Entrées
Chicken and Seafood Paella
Chicken chorizo sausage slices, roasted chicken, sautéed shrimp and bay scallops, saffron rice, sautéed bell pepper and onion medley, marinated artichokes, tomato wine sauce, and shredded Italian parsley
Contains seafood and poultry
Saffron Fettuccine
Saffron fettuccine, spiced butter sauce, sautéed mushrooms and fava beans, roasted grape tomatoes, toasted panko, pine nut and parsley topping, and shaved parmesan cheese
Contains dairy and wheat
Dessert
Lemon Sorbet
Refreshing lemon sorbet served with Meyer lemon and cocoa nib chocolate shortbread cookies from Rustic Bakery
Contains sugar and wheat
Snacks Anytime
Top Shelf Bites
Nibble on a spread of delectable Dean & DeLuca snacks throughout the flight
Chocolate Squares
Cajun Snack Mix
Sonoma Snack Mix
Raw Almonds
Savory Pretzels
Sea Salt Chips
Gummy Bears
Caramel Popcorns
100F001 WB-CYC2
Last edited by Carfield; Sep 9, 2015 at 10:32 pm
#128
Join Date: Oct 1999
Location: New York
Posts: 7,340
Virgin America First Class Eastbound Non-Premium routes
Summer 2015
Virgin America First Class
West Coast to Chicago (Non-Premium Transcontinental routes)
Menu
Breakfast
Flights departing before 10am
Cranberry Orange Grain Buns
All-natural healthy grain buns full of sweet dried cranberries and fresh, juicy oranges
Contains wheat and sugar
Poached Eggs with Prosciutto
Cage free poached eggs, sliced prosciutto, arugula and basil leaves, roasted Roma tomatoes, salsa verde, and toasted brioche bread.
Contains pork and wheat
Hot Steel Cut Oatmeal
Steel cut oatmeal served with strawberries, blueberries, light brown sugar and Udi’s gluten free yogurt
Contains optional sugar
Entrées are served with fruit salad of papaya, pineapple, kiwi, and raspberries with a light guava mint syrup
Contains sugar
Lunch & Dinner
Flights departing after 10am
Appetizer
Arugula Beet and Orange Salad
Arugula lettuce, roasted marinated red beets, orange segments, pistachios, citrus mint vinaigrette, and feta cheese crumbles
Contains dairy and nuts
Entrées
Beef Bulgogi BiBimBap Bowl
Marinated beef bulgogi, sautéed julienned carrots, sautéed kale, coconut jasmine rice with cilantro, pickled watermelon radishes, and spicy bean gochujang sauce
Contains beef
Grilled Eggplant with Burrata
Lemon pesto couscous, herb roasted grape tomatoes, grilled Japanese eggplant, arugula and basil lettuce, creamy burrata cheese, basil pistachio pesto, and pomegranate seeds
Contains dairy, wheat, and nuts
Dessert
Pistachio Bittersweet Tart
Bittersweet chocolate ganache and pistachio nuts in a buttery crunchy shell
Contains wheat, dairy, sugar, and nut
Snacks Anytime
Top Shelf Bites
Nibble on a spread of delectable Dean & DeLuca snacks throughout the flight
Chocolate Squares
Cajun Snack Mix
Sonoma Snack Mix
Raw Almonds
Savory Pretzels
Sea Salt Chips
Gummy Bears
Caramel Popcorns
100F001 Eastbound-CYC2
Virgin America First Class
West Coast to Chicago (Non-Premium Transcontinental routes)
Menu
Breakfast
Flights departing before 10am
Cranberry Orange Grain Buns
All-natural healthy grain buns full of sweet dried cranberries and fresh, juicy oranges
Contains wheat and sugar
Poached Eggs with Prosciutto
Cage free poached eggs, sliced prosciutto, arugula and basil leaves, roasted Roma tomatoes, salsa verde, and toasted brioche bread.
Contains pork and wheat
Hot Steel Cut Oatmeal
Steel cut oatmeal served with strawberries, blueberries, light brown sugar and Udi’s gluten free yogurt
Contains optional sugar
Entrées are served with fruit salad of papaya, pineapple, kiwi, and raspberries with a light guava mint syrup
Contains sugar
Lunch & Dinner
Flights departing after 10am
Appetizer
Arugula Beet and Orange Salad
Arugula lettuce, roasted marinated red beets, orange segments, pistachios, citrus mint vinaigrette, and feta cheese crumbles
Contains dairy and nuts
Entrées
Beef Bulgogi BiBimBap Bowl
Marinated beef bulgogi, sautéed julienned carrots, sautéed kale, coconut jasmine rice with cilantro, pickled watermelon radishes, and spicy bean gochujang sauce
Contains beef
Grilled Eggplant with Burrata
Lemon pesto couscous, herb roasted grape tomatoes, grilled Japanese eggplant, arugula and basil lettuce, creamy burrata cheese, basil pistachio pesto, and pomegranate seeds
Contains dairy, wheat, and nuts
Dessert
Pistachio Bittersweet Tart
Bittersweet chocolate ganache and pistachio nuts in a buttery crunchy shell
Contains wheat, dairy, sugar, and nut
Snacks Anytime
Top Shelf Bites
Nibble on a spread of delectable Dean & DeLuca snacks throughout the flight
Chocolate Squares
Cajun Snack Mix
Sonoma Snack Mix
Raw Almonds
Savory Pretzels
Sea Salt Chips
Gummy Bears
Caramel Popcorns
100F001 Eastbound-CYC2
Last edited by Carfield; Aug 22, 2015 at 5:54 pm
#129
Join Date: Jul 2006
Location: San Francisco, CA and everywhere else
Programs: VX Gold, UA MM, SPG Plat
Posts: 707
A few years ago, just as I was switching to VX from Unitard, I remember being served a really awesome hamburger in F. Juicy patty, on a bun, with mustard and onions and ketchup. One of the most satisfying meals I've had at 32,000 ft.
Anyone remember that?
Has the burger ever returned?
I see no mention of the word "hamburger" in this thread.
Anyone remember that?
Has the burger ever returned?
I see no mention of the word "hamburger" in this thread.
#130
Suspended
Join Date: Jul 2013
Location: LAX
Programs: VX Gold
Posts: 427
I agree. If I am going to give Virgin a ton of money for a first class ticket I think its fair to expect the service that is supposed to come with it. It would suck to get someone in trouble but if the customer feedback is worded correctly maybe all that would result is a quick talking to. Everyone has bad/off days, after all.
Having said that, I have not had to email the company to give negative feedback on any team members. I have, however, sent a number of messages about GOOD service.
Having said that, I have not had to email the company to give negative feedback on any team members. I have, however, sent a number of messages about GOOD service.
VXCabinCrew, out of curiosity, is the bread/appetizer, entree, and desert supposed to be delivered separately on all medium/long flights with meals? Or only for transcons, flights over X hours, or whatever?
#131
Join Date: Mar 2012
Location: SFO
Posts: 335
I've sent plenty of exceptional service notes myself, and only one bad one when the service missed the mark by a mile.
VXCabinCrew, out of curiosity, is the bread/appetizer, entree, and desert supposed to be delivered separately on all medium/long flights with meals? Or only for transcons, flights over X hours, or whatever?
VXCabinCrew, out of curiosity, is the bread/appetizer, entree, and desert supposed to be delivered separately on all medium/long flights with meals? Or only for transcons, flights over X hours, or whatever?
Last edited by VXCabinCrew; Aug 14, 2015 at 3:36 pm
#132
Join Date: Feb 2014
Location: BOS
Programs: B6/Mosaic/AF/VX/AS Gold Hertz PC HH Dia. AMEX Plat SPG/Marr Gold Nat. EE FPC Plat
Posts: 833
A few years ago, just as I was switching to VX from Unitard, I remember being served a really awesome hamburger in F. Juicy patty, on a bun, with mustard and onions and ketchup. One of the most satisfying meals I've had at 32,000 ft.
Anyone remember that?
Has the burger ever returned?
I see no mention of the word "hamburger" in this thread.
Anyone remember that?
Has the burger ever returned?
I see no mention of the word "hamburger" in this thread.
Which reminds me to send a note on the VX site to ask for those to be back on the menu.
This crew was one of the top three crews I've experienced in 3 years of flying VX.
http://virginamerica.custhelp.com/ is where you want to send those comments. They do listen. When I sent some comments in about meals in F, I got a personalized reply ensuring the catering folks would receive my comments.
#133
Join Date: Mar 2012
Location: SFO
Posts: 335
Funny you mention that. I was on ORD>SFO a couple of nights ago and my seat mate asked the FA about those. She explained how they managed to pull off serving a perfect burger in a tiny galley. Let's say it was not simple. It gave me a new appreciation of what it takes for the VX crews to pull off a nice meal in F.
Which reminds me to send a note on the VX site to ask for those to be back on the menu.
This crew was one of the top three crews I've experienced in 3 years of flying VX.
http://virginamerica.custhelp.com/ is where you want to send those comments. They do listen. When I sent some comments in about meals in F, I got a personalized reply ensuring the catering folks would receive my comments.
Which reminds me to send a note on the VX site to ask for those to be back on the menu.
This crew was one of the top three crews I've experienced in 3 years of flying VX.
http://virginamerica.custhelp.com/ is where you want to send those comments. They do listen. When I sent some comments in about meals in F, I got a personalized reply ensuring the catering folks would receive my comments.
That burger was such a pain to put together and plate, but the guests always LOVED it. I really hope it comes back again. It did return last Fall, but only on the DAL-DCA/LGA routes. It was so big, it was the first meal I had ever heard guests ask for a doggie bag lol And, of course, if First Class wasn't full, the crew really loved eating it. One of VX's best menu ideas.
#134
Suspended
Join Date: Jul 2013
Location: LAX
Programs: VX Gold
Posts: 427
That burger was such a pain to put together and plate, but the guests always LOVED it. I really hope it comes back again. It did return last Fall, but only on the DAL-DCA/LGA routes. It was so big, it was the first meal I had ever heard guests ask for a doggie bag lol And, of course, if First Class wasn't full, the crew really loved eating it. One of VX's best menu ideas.
It looked like it was a really pain to prepare but DEFINITELY worth it!