How do I find out what my rebooked flight is?
Mar 2, 2009, 11:51 am
#1
Original Poster
Join Date: Jul 2005
Posts: 128
How do I find out what my rebooked flight is?
Hi
Just a GM on USAir so don't have all the insights most of you do.
Had a BOS-PHL-YOW flight planned for today. The BOS-PHL leg was cancelled. Presumably USAir has rebooked me on another itinerary, however the only way I know to find out is to call the reservation number. Option 2, to modify an existing reservation, has been busy all day.
The busy signal is quite understandable, but is this the only way, short of making the 55 mile drive to Logan in the snow, I can find out how I was rebooked?
For all I know that number may be busy until after my rebooked flight departs.
Any thoughts I'd appreciate hearing of them.
Mike
Just a GM on USAir so don't have all the insights most of you do.
Had a BOS-PHL-YOW flight planned for today. The BOS-PHL leg was cancelled. Presumably USAir has rebooked me on another itinerary, however the only way I know to find out is to call the reservation number. Option 2, to modify an existing reservation, has been busy all day.
The busy signal is quite understandable, but is this the only way, short of making the 55 mile drive to Logan in the snow, I can find out how I was rebooked?
For all I know that number may be busy until after my rebooked flight departs.
Any thoughts I'd appreciate hearing of them.
Mike
Mar 2, 2009, 12:09 pm
#2
Join Date: Sep 2001
Location: Philadelphia, PA, USA
Programs: UA 2P, AA LT Gold, Marriott LT Titanium
Posts: 3,159
Go on the website and under Travel Tools, select Manage Reservations, on the left side enter your 6 character PNR and departure date. It should pull up your reservation.
Last edited by gardener; Mar 2, 2009 at 12:14 pm
Mar 2, 2009, 12:48 pm
#3
Original Poster
Join Date: Jul 2005
Posts: 128
Thanks....
that just gave me the original reservation info. Said unable to change on line or give me any updates.
I did make it through to at least the call queue. Hopefully they'll pick up before a conference call in 20 minutes.
Mike
that just gave me the original reservation info. Said unable to change on line or give me any updates.
I did make it through to at least the call queue. Hopefully they'll pick up before a conference call in 20 minutes.
Mike
Mar 2, 2009, 5:05 pm
#4
Join Date: Dec 2002
Location: MHT, CHS
Programs: DL DM, Hilton Dia, Avis Pres Club
Posts: 1,248
I am 'glad' to see that their IT is still top noch
Mar 2, 2009, 5:46 pm
#5
Join Date: Jan 2008
Location: PHL
Programs: US Plat, SPG Gold
Posts: 1,331
Just curious what the outcome was. Did US proactively rebook you?
Mar 3, 2009, 7:27 am
#6
Join Date: Apr 2005
Location: Charlotte NC
Programs: Hilton Diamond, Marriott Platinum, Leow's Gold, USAIR Chairman's, Avis First, Hertz #1 Gold
Posts: 38
Text and email notices
Flyingmike,
I admit I was not flying yesterday with all of the weather stuff but I registered my email and text with my profile. Whenever I have flight changes by the airline I recieve a call text or em,ail with the new booking details.
Look into that. It works very smoothly and I rarely have to call.
I admit I was not flying yesterday with all of the weather stuff but I registered my email and text with my profile. Whenever I have flight changes by the airline I recieve a call text or em,ail with the new booking details.
Look into that. It works very smoothly and I rarely have to call.