WOW!!! When will this elite upgrade disaster end???
Jan 27, 2007, 5:57 pm
#31
Join Date: Dec 2006
Location: PHL
Programs: UA 1K, Avis President; Marriott Platinum
Posts: 495
Please tell me this isn't so? As usual they pick the worst of the 2 systems! Now a SP, GP, PP have the same opportunity to get the upgrade as a CP. Loyalty does not have it's privileges!
Jan 28, 2007, 6:25 am
#32
Join Date: Feb 2005
Location: ROC
Programs: UA Plat, Starwood Gold, Hilton Silver
Posts: 250
Before getting too upset about this, consider the source. I have found that information from customer service is unreliable. That's what is most upsetting to me. Of course, upgrade procedure is likely to change substantially on March 4th and again when the airlines REALLY merge.
Jan 28, 2007, 8:01 am
#34
Join Date: Nov 2006
Programs: Lots O Metal
Posts: 170
Before getting too upset about this, consider the source. I have found that information from customer service is unreliable. That's what is most upsetting to me. Of course, upgrade procedure is likely to change substantially on March 4th and again when the airlines REALLY merge.
Perhaps this is a pipe dream, but it’s an interesting thought. We are their principle source of revenue, whether they like it or not, and in the end, someone will wise up and treat us as such. ‘Build it and they will come’…
Jan 28, 2007, 9:56 am
#35
Join Date: Nov 2005
Location: RDU
Posts: 818
After just spending a lot of time on LH, I'm curious why any US carrier hasn't adopted the European model of short-haul business class. Just put a few rows in the front of the plane with a movable curtain and convertible middle seat and some greater leg room.
Jan 28, 2007, 10:38 am
#36
Join Date: Dec 2005
Location: Tel Aviv, Israel
Programs: UA, US, IB. Low man on the totem pole again.
Posts: 511
Bite your toung...
Jan 28, 2007, 10:47 am
#37
Join Date: Dec 2005
Location: Tel Aviv, Israel
Programs: UA, US, IB. Low man on the totem pole again.
Posts: 511
I am flying to from FLL to LAS and bank on HP metal w/ my mother in Feb (I am taking her there for her birthday since my father refuses to go... Hates gambling...). I requested a milage upgrade that was available but because I purchased the tickets from US Vacations, the CP desk was unable to confirm them until Vacations ticketed the res. Fast forward to the next day... vacations usually doesn't ticket until 8 days prior to departure (which allows you to make changes if necessary) but if you request the ticketing earlier they will do it. Vacations completed the ticketing, I called the CP desk again and guess what... no more upgrade seats available. Now this is where it gets fun... I called 4 different times requesting the uprades since they were available but since Vacations (a contractor) did not ticket in a "timely manner", etc... Each time I requested that the agent request 2 "O" seats to be released by inventory. The 4th call was a charm as the inventory agent released the seats.
The purpose of this post is to go back to the original OP of this thread... The SP who got upgraded before the CP could have been persistant enough to call in repeatly until someone in inventory just gave up and released the seats before you got your auto upgrade (or milage, since it is the same fare bucket). I always take a pro-active approach as described above to guaranteeing my upgrades wether using miles or comps.
The purpose of this post is to go back to the original OP of this thread... The SP who got upgraded before the CP could have been persistant enough to call in repeatly until someone in inventory just gave up and released the seats before you got your auto upgrade (or milage, since it is the same fare bucket). I always take a pro-active approach as described above to guaranteeing my upgrades wether using miles or comps.
