US Removing Pillows and Blankets from Express
Jan 15, 2007, 4:35 pm
#1
Original Poster
Join Date: Mar 2005
Location: Furloughed
Programs: Lots
Posts: 156
US Removing Pillows and Blankets from Express
Sorry if this has been covered already, but we got a memo about a week ago telling us that Tempe has made the decision to remove the pillows and blankets from all Express flights. All the carriers are effected as far as I know.
I would suggest you all do what you have to do to get them back on the aircraft. We've all been complaining about it, but it has fallen on deaf ears so far.
I would suggest you all do what you have to do to get them back on the aircraft. We've all been complaining about it, but it has fallen on deaf ears so far.
Jan 15, 2007, 4:37 pm
#2
Join Date: Nov 2003
Location: MKE
Programs: AA Exec Platinum, SPG Platinum / Ambassador / Lifetime Gold, Avis FIRST
Posts: 3,293
There's no use complaining. They won't listen - it really is a shame.
Jan 15, 2007, 5:02 pm
#3
Join Date: Sep 2003
Location: CLT
Programs: Choice Hotels/FFOCUS
Posts: 7,256
Another wrong decision..
Jan 15, 2007, 5:15 pm
#4
Join Date: Sep 2005
Location: Now in SLC
Programs: DL GM 1MM, MR LT Titanium
Posts: 4,117
Just picturing the next 3 hour PHL-IAH flight on Republic...
Jan 15, 2007, 5:51 pm
#5
Join Date: Dec 2004
Location: CMH
Programs: DL GM
Posts: 34
What pillows and blankets?
Jan 15, 2007, 6:03 pm
#7
Join Date: Sep 2003
Location: CLT
Programs: Choice Hotels/FFOCUS
Posts: 7,256
You have a valid point there. I've never used them either but thought I might be the only one.
Jan 15, 2007, 6:16 pm
#8
Join Date: Jun 2003
Location: Athens, WV, USA; a US cockroach long before it was in FFOCUS; now a lowly US5 for only the 2nd time in 20 years.
Programs: US5
Posts: 3,050
Instead of buying new ones for the E190s... they have to get pillows and blankies somewhere. 
Jan 15, 2007, 6:46 pm
#9
Join Date: Aug 2001
Location: Arizona USA
Programs: NetJets Marquis, Southwest Moo, Marriott Platinum
Posts: 1,652
I am with you, there isn't enough money in the entire world for me to use either one. I do sit on a pillow from time to time because I find Airbus seats to be extremely hard.
Jan 16, 2007, 11:38 am
#10
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
Knowing that's how I use them, I would never put one to my head.
Jan 16, 2007, 12:20 pm
#11
Join Date: May 2006
Posts: 7,541
Amen...another cost cutting effort gone right 
US needs to improve other areas of customer service...certainly not the areas of passengers sitting their asses on the pillows but improving the cabin seating and atomsphere.
US needs to improve other areas of customer service...certainly not the areas of passengers sitting their asses on the pillows but improving the cabin seating and atomsphere.