Double Miles to Europe - MCWinter1/2 troubles
Nov 22, 2006, 12:02 am
#1
Original Poster
Join Date: Sep 2006
Programs: USAir Gold, Delta Slvr, *Wood Plat
Posts: 68
Double Miles to Europe - MCWinter1/2 troubles
My post has everything to do with this link --
http://www.usairways.com/awa/content...astercard.aspx
I booked my trip last week for Seattle to Gatwick in January, and of course entered my Dividend Miles while booking (and I used my Juniper MC USAir Card). I'm a little nervous however, that I won't receive "double miles", because I didn't enter one of these MCWinter codes.
To be honest, I don't care much about the discount (it's ~$36), but I really want these miles!
I called the airline and they sent me over to the Internet team - no one had an answer to this question whether or not I would get the miles. They were sure that I didn't get the discount (obviously)... and said I probably needed to enter the code because that way it "flags my ticket" in their system.
I've read and reread the terms here and I think that the McWinter applies specifically to getting the 10% (in my case since I am going to Gatwick)...
To test this, I entered the booking information for my flight, using the code and not using the code - both ways it says "Estimated Frequent Flyer miles earned for this itinerary, per member - 12692"
Also in the terms it says...
"Discount and double miles offer is valid on all Coach Class fares. Subject to terms and conditions of fare selected for discount. Subject to availability and may change at any time. Dividend Miles number must be entered at the time of booking to receive mileage credit. "
Do you think I am going to get the double miles? Who should I contact before travel to make my case?
Here's my flight info, if it helps....
Thanks!
Carl
8:35 AM 19 Jan 2007
Seattle, WA
4:32 PM 19 Jan 2007
Philadelphia, PA
Flight: 886
8:20 PM 19 Jan 2007
Philadelphia, PA
8:35 AM Arrives Next Day 20 Jan 2007
London, United Kingdom (London)
Flight: 774
RETURN
11:35 AM 28 Jan 2007
London, United Kingdom (London)
3:40 PM 28 Jan 2007
Charlotte, NC
Flight: 1495
Class: Coach Airbus A333
5:50 PM 28 Jan 2007
Charlotte, NC
8:40 PM 28 Jan 2007
Seattle, WA
Flight: 1625
http://www.usairways.com/awa/content...astercard.aspx
I booked my trip last week for Seattle to Gatwick in January, and of course entered my Dividend Miles while booking (and I used my Juniper MC USAir Card). I'm a little nervous however, that I won't receive "double miles", because I didn't enter one of these MCWinter codes.
To be honest, I don't care much about the discount (it's ~$36), but I really want these miles!
I called the airline and they sent me over to the Internet team - no one had an answer to this question whether or not I would get the miles. They were sure that I didn't get the discount (obviously)... and said I probably needed to enter the code because that way it "flags my ticket" in their system.
I've read and reread the terms here and I think that the McWinter applies specifically to getting the 10% (in my case since I am going to Gatwick)...
To test this, I entered the booking information for my flight, using the code and not using the code - both ways it says "Estimated Frequent Flyer miles earned for this itinerary, per member - 12692"
Also in the terms it says...
"Discount and double miles offer is valid on all Coach Class fares. Subject to terms and conditions of fare selected for discount. Subject to availability and may change at any time. Dividend Miles number must be entered at the time of booking to receive mileage credit. "
Do you think I am going to get the double miles? Who should I contact before travel to make my case?
Here's my flight info, if it helps....
Thanks!
Carl
8:35 AM 19 Jan 2007
Seattle, WA
4:32 PM 19 Jan 2007
Philadelphia, PA
Flight: 886
8:20 PM 19 Jan 2007
Philadelphia, PA
8:35 AM Arrives Next Day 20 Jan 2007
London, United Kingdom (London)
Flight: 774
RETURN
11:35 AM 28 Jan 2007
London, United Kingdom (London)
3:40 PM 28 Jan 2007
Charlotte, NC
Flight: 1495
Class: Coach Airbus A333
5:50 PM 28 Jan 2007
Charlotte, NC
8:40 PM 28 Jan 2007
Seattle, WA
Flight: 1625
Nov 22, 2006, 8:15 am
#2
Join Date: Oct 2003
Location: Stuck Between the Moon and CLD or SAN, Your local Taco Bell
Programs: AA EXP/LT PLT, DL PM, UA Silver, SPG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,510
I'll bet that they won't post, but a call to the DMSC post-trip would get them posted manually. Tell them you took the trip with them because of the promo, and you'd like the miles. If it doesn't work, hang up and try again.
Nov 22, 2006, 10:45 am
#3
Original Poster
Join Date: Sep 2006
Programs: USAir Gold, Delta Slvr, *Wood Plat
Posts: 68
Update: I e-mailed DM and this was their response.... It's pretty vague and refers me to a different promotion number.
How do I handle this with them?
Dear Mr Woog,
The promotion offers members the opportunity to take advantage of low
fares to selected destinations and earn double miles that count toward
Preferred status.
For a complete list of eligible destinations and the terms and
conditions, click on the links provided in the email. If you have
deleted the email, click on the the following links:
http://www.usairways.com/awa/profile....aspx?promocod
e=MP06&c=eml_md_pqmdoublemiles_registernowbutton_1 0262006_00065&Redir=Em
ail
http://www.usairways.com/awa/content...ons/pqm_market
s.aspx?c=eml_md_pqmdoublemiles_destinations_102620 06_00065&Redir=Email
The markets listed are valid in either direction for Preferred double
miles. To qualify, the travel must originate or terminate in the markets
listed.
Most importantly, please read the terms and conditions of this
promotion.
Thank you for choosing US Airways.
Sincerely,
Joan J.
Dividend Miles Representative
US Airways
US Airways
Dividend Miles Service Center
P.O. Box 025458
Miami FL 33102
phone: 1 (800) 428-4322
fax: 480-693-8024
Original Message Follows:
How do I handle this with them?
Dear Mr Woog,
The promotion offers members the opportunity to take advantage of low
fares to selected destinations and earn double miles that count toward
Preferred status.
For a complete list of eligible destinations and the terms and
conditions, click on the links provided in the email. If you have
deleted the email, click on the the following links:
http://www.usairways.com/awa/profile....aspx?promocod
e=MP06&c=eml_md_pqmdoublemiles_registernowbutton_1 0262006_00065&Redir=Em
ail
http://www.usairways.com/awa/content...ons/pqm_market
s.aspx?c=eml_md_pqmdoublemiles_destinations_102620 06_00065&Redir=Email
The markets listed are valid in either direction for Preferred double
miles. To qualify, the travel must originate or terminate in the markets
listed.
Most importantly, please read the terms and conditions of this
promotion.
Thank you for choosing US Airways.
Sincerely,
Joan J.
Dividend Miles Representative
US Airways
US Airways
Dividend Miles Service Center
P.O. Box 025458
Miami FL 33102
phone: 1 (800) 428-4322
fax: 480-693-8024
Original Message Follows:
Jan 25, 2007, 9:11 am
#4
Join Date: Feb 2005
Location: ROA / CLT
Programs: AA Plat, Marriott Life Plat
Posts: 801
Has anyone else had problems with the double miles from this promotion not posting? I took two trips to LGW using the MCWinter codes, one flown in early December and one in mid January. The base and preferred miles have posted for both trips, but I've yet to see the MCWinter double miles.
Jan 25, 2007, 4:21 pm
#5
Join Date: Dec 2003
Location: DEN
Programs: AA EXP 1MM, UA 1K 1MM, Hyatt Globalist, Marriott Plat
Posts: 400
In.
I have an outstanding request in to DMSC on this promo as well.
Any updates / results please post. Thanks
I have an outstanding request in to DMSC on this promo as well.
Any updates / results please post. Thanks
Jan 25, 2007, 4:22 pm
#6
Original Poster
Join Date: Sep 2006
Programs: USAir Gold, Delta Slvr, *Wood Plat
Posts: 68
funny timing here -- I am currently in the UK. My double mileage posted from last week's flight - even though I had not entered the codes when booked (see my original post above). Perhaps that can help someone out there. It shows up as "PQM DOUBLE MILES" and posted the same day. Hope they don't take them back!