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New coach perks for elites?

 
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Old Oct 24, 2014, 8:10 pm
  #16  
 
Join Date: May 2003
Location: Virginia
Posts: 1,558
New coach perks for elites?

F/a's are getting new policies and procedures on almost a daily basis and its been a little overwhelming lately. Like I said, if there's any doubt you can point out the benefit on the Market Place menu in the seat back pocket.
GalleyWench is offline  
Old Oct 24, 2014, 11:04 pm
  #17  
 
Join Date: Feb 2011
Location: FAT
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FWIW, as an EXP, I am offered an alcoholic drink and a snack on single-class American Eagle CRJ flights between FAT and LAX.
FightOnFlyer is offline  
Old Oct 25, 2014, 5:21 am
  #18  
 
Join Date: Aug 2010
Programs: AA EXP: : SPG Plat; HH Gold
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For the past 6 months, on smaller AA RJs with single class of service into smaller Mexico towns out of DFW my CP status was recognized on the AA flights. I was super impressed that they prompted me regarding the change.

I believe one of the FAs said "Mi casa ist su casa"
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Old Oct 25, 2014, 7:11 am
  #19  
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1. I would be surprised if the benefit is dropped post combination. US added it recently for CP's and that is likely part of integration as it has long been an EXP benefit on AA.

2. Like anything else, it takes time. Rather than testing the FA's, why not simply ask for your booze and chips and, if asked for a CC, point out that you are CP / EXP as the case may be.

3. A few will occasionally get lucky as US FA's adapt to the oddities of AA's program and the other way too. This will all, of course, go away when the two carriers operate as a single entity.

The benefit may not make a great deal of sense for many, but apparently the AA marketing people believe that it does for their EXP's. With the likelihood that UG's are going to be a whole lot scarcer on key routes, the free booze will be the only thing onboard for most.
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Old Oct 25, 2014, 2:03 pm
  #20  
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Originally Posted by Granitebox
For the past 6 months, on smaller AA RJs with single class of service into smaller Mexico towns out of DFW my CP status was recognized on the AA flights. I was super impressed that they prompted me regarding the change.

I believe one of the FAs said "Mi casa ist su casa"
Was the FA half-German/half-Mexican???
Fanjet is offline  
Old Oct 25, 2014, 2:11 pm
  #21  
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Originally Posted by Often1
1. I would be surprised if the benefit is dropped post combination. US added it recently for CP's and that is likely part of integration as it has long been an EXP benefit on AA.

The benefit may not make a great deal of sense for many, but apparently the AA marketing people believe that it does for their EXP's. With the likelihood that UG's are going to be a whole lot scarcer on key routes, the free booze will be the only thing onboard for most.
While there is a cost to provide this, I think it is a cost taken away from surplus revenue. If there are EXPs/CPs sitting in coach, it's usually because of 2 main reasons:

1) More people sitting in F purchased directly into F (and didn't upgrade for free into it).

2) There were more EXPs on the flight than could get an upgrade. Which indicates a business-heavy flight. And higher ticket prices.
Fanjet is offline  
Old Oct 25, 2014, 2:38 pm
  #22  
 
Join Date: May 2003
Location: Virginia
Posts: 1,558
Originally Posted by Fanjet
Originally Posted by Often1
1. I would be surprised if the benefit is dropped post combination. US added it recently for CP's and that is likely part of integration as it has long been an EXP benefit on AA.

The benefit may not make a great deal of sense for many, but apparently the AA marketing people believe that it does for their EXP's. With the likelihood that UG's are going to be a whole lot scarcer on key routes, the free booze will be the only thing onboard for most.
While there is a cost to provide this, I think it is a cost taken away from surplus revenue. If there are EXPs/CPs sitting in coach, it's usually because of 2 main reasons:

1) More people sitting in F purchased directly into F (and didn't upgrade for free into it).

2) There were more EXPs on the flight than could get an upgrade. Which indicates a business-heavy flight. And higher ticket prices.
Or 3) they're scheduled on a later flight and did move up/standby on an earlier flight and took whatever seat they could get
GalleyWench is offline  
Old Oct 25, 2014, 3:49 pm
  #23  
 
Join Date: Apr 2001
Location: DFW
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Posts: 7,259
Originally Posted by IAHtraveler
Do FA's really know abt this? In my recent flights in Y, none were aware. After some back and forth (sometimes requiring my printout of the page) I've been able to get my drink/snack.
They do from my experience this week. I was proactively offered a snack on a US flight this week PHX-BOI.
aamilesslave is offline  
Old Oct 25, 2014, 5:00 pm
  #24  
 
Join Date: Aug 2011
Location: IAH / HOU
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Originally Posted by Fanjet
Was the FA half-German/half-Mexican???
+1
Air Houston is offline  
Old Oct 25, 2014, 7:33 pm
  #25  
 
Join Date: Dec 2012
Location: Venice, Florida
Programs: Hilton Diamond
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Originally Posted by Fanjet
Was the FA half-German/half-Mexican???

LOL.
nlkm9 is offline  
Old Oct 25, 2014, 9:59 pm
  #26  
 
Join Date: Sep 2002
Location: Southwest US
Programs: AA (US) gold, HH gold, Bonvoy gold
Posts: 332
Just came back from a BOS-LAS RT flight - offered drink only on PHL-LAS portion and nothing on the other 3 segments (all through PHL). I did not know about this benefit until I just signed in - I just thought a FA was being super nice in recognizing my CP status. However - I may now politely ask about it when I order a beer on a segment next week ;-)
steves is offline  


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