Last edit by: serfty
Per the US Airways website:
http://www.usairways.com/en-US/dividendmiles/preferred/upgrades.html
Upgrade notification
We send you an email the first time we try for an upgrade – no need to call. We'll continue to check for upgrades throughout the day and send follow up emails if we change your upgrade status – right up until 24 hours before your flight. If we're unable to upgrade your reservation up to 24 hours prior to departure, we'll process your upgrades when you check in online or at the airport (if they become available).
To be placed on the standby list choose the 'Add to standby list' link when you check in online. You'll only see the option to add yourself to the standby list if all passengers in your reservation are Preferred. If you're traveling with a companion, request that you and your companion be placed on the standby list at the airport.
Please check your Dividend Miles account to make sure we have your current email address.
Preferred upgrade priority – advance travel dates
When you purchase a full fare (Y or B class) economy ticket, you are eligible for an instant upgrade to First Class. After your reservation is ticketed, we will automatically attempt to upgrade you around the clock until a seat becomes available. We prioritize full fare economy tickets over all other fares.
If you book a discount fare (any fare other than Y or B class), we prioritize your upgrade by Preferred level and within each Preferred level, by the number of Preferred-qualifying miles you've flown on US Airways and US Airways Express operated flights in the last 12 months. We begin processing upgrades for all discount fares at either 7, 4, 3 or 2 days prior to departure, depending on Preferred level.
If we are unable to confirm an upgrade during our automated process, we'll try again when you check in for your flight. If seats are not available when you check in online, you can choose to be placed on the standby list.
To be placed on the standby list select the 'Add to standby list' link when checking in online. All passengers in your reservation must have Preferred status to have this option displayed at check in. If you are traveling with a companion, request that you and your companion be placed on the standby list at the airport.
Preferred upgrade priority – day of departure
•If we're unable to confirm an upgrade seat for you prior to departure, you may request an upgrade when you check in.
•Once check-in for a flight has begun, priority will be based upon Preferred level and then upon earliest check-in.
•Please advise the gate agent at the airport if you're traveling with a companion.
If no First Class seats are open when you check in at the airport, you'll have the option to be added to the standby list, but you must be the only person listed in your reservation.
If there are multiple Preferred members in one reservation, you must ask to have your reservation separated at the airport.
If you're traveling with a non-Preferred member, you will also need to have your reservation separated at the airport; however, your companion will no longer be eligible for a complimentary upgrade.
Companion upgrades
One non-Preferred traveling companion can upgrade when traveling on the same reservation as a Preferred member with a qualifying paid ticket. The companion will be upgraded at the same time as the Preferred member.
more info to add? click, "Edit Wikipost," and make the changes @:-)
Prior thread can be found here:
US Automatic Upgrades (Elite)
http://www.usairways.com/en-US/dividendmiles/preferred/upgrades.html
Upgrade notification
We send you an email the first time we try for an upgrade – no need to call. We'll continue to check for upgrades throughout the day and send follow up emails if we change your upgrade status – right up until 24 hours before your flight. If we're unable to upgrade your reservation up to 24 hours prior to departure, we'll process your upgrades when you check in online or at the airport (if they become available).
To be placed on the standby list choose the 'Add to standby list' link when you check in online. You'll only see the option to add yourself to the standby list if all passengers in your reservation are Preferred. If you're traveling with a companion, request that you and your companion be placed on the standby list at the airport.
Please check your Dividend Miles account to make sure we have your current email address.
Preferred upgrade priority – advance travel dates
When you purchase a full fare (Y or B class) economy ticket, you are eligible for an instant upgrade to First Class. After your reservation is ticketed, we will automatically attempt to upgrade you around the clock until a seat becomes available. We prioritize full fare economy tickets over all other fares.
If you book a discount fare (any fare other than Y or B class), we prioritize your upgrade by Preferred level and within each Preferred level, by the number of Preferred-qualifying miles you've flown on US Airways and US Airways Express operated flights in the last 12 months. We begin processing upgrades for all discount fares at either 7, 4, 3 or 2 days prior to departure, depending on Preferred level.
If we are unable to confirm an upgrade during our automated process, we'll try again when you check in for your flight. If seats are not available when you check in online, you can choose to be placed on the standby list.
To be placed on the standby list select the 'Add to standby list' link when checking in online. All passengers in your reservation must have Preferred status to have this option displayed at check in. If you are traveling with a companion, request that you and your companion be placed on the standby list at the airport.
Preferred upgrade priority – day of departure
•If we're unable to confirm an upgrade seat for you prior to departure, you may request an upgrade when you check in.
•Once check-in for a flight has begun, priority will be based upon Preferred level and then upon earliest check-in.
•Please advise the gate agent at the airport if you're traveling with a companion.
If no First Class seats are open when you check in at the airport, you'll have the option to be added to the standby list, but you must be the only person listed in your reservation.
If there are multiple Preferred members in one reservation, you must ask to have your reservation separated at the airport.
If you're traveling with a non-Preferred member, you will also need to have your reservation separated at the airport; however, your companion will no longer be eligible for a complimentary upgrade.
Companion upgrades
One non-Preferred traveling companion can upgrade when traveling on the same reservation as a Preferred member with a qualifying paid ticket. The companion will be upgraded at the same time as the Preferred member.
more info to add? click, "Edit Wikipost," and make the changes @:-)
Prior thread can be found here:
US Automatic Upgrades (Elite)
US Automatic Upgrades (elite) [MASTER THREAD 2014]
#16
Join Date: Apr 2003
Location: CLT
Programs: AA ExPlat, Hyatt Globalist, Bonvoy Lifetime Titanium
Posts: 1,551
Glad to hear it worked. I was #1 on the list as well all the way from 24 hours out until boarding. Maybe you have to do it on the full site and not the mobile site like I did.
The process worked for me today. Last night I had to book onto a flight with first already full. Checked in T-24 and put myself on the upgrade list where I was #1 and stayed at the top of the list (I'm a high miles chairman and the fare was Not Cheap). Checked the mobile site a few hours before the flight and saw 2 F seats opened up. I logged into the full site via my laptop and reran OLCI, chose "Just change my seats" and chose a seat in F.
If it's not working for you maybe they only allow #1 on the upgrade list to do it? In my case today I don't know who got the other F seat that opened, perhaps only #2 on the list could've done it if they've closed this loophole.
If it's not working for you maybe they only allow #1 on the upgrade list to do it? In my case today I don't know who got the other F seat that opened, perhaps only #2 on the list could've done it if they've closed this loophole.
#17
Original Poster
Join Date: Dec 2003
Location: PHL
Programs: AA EXP, Marriott Lifetime Plat, SPG Plat, AMEX Plat, Hertz PC, Travels too Much Platinum
Posts: 3,290
Obviously YMMV. If it matters, I used Chrome on an iPhone for the mobile web site.
#18
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,453
So it worked again for me today, this time via the mobile web site. Same itinerary as yesterday but now CLT-PHL - when I booked it a few days ago, F was full as the upgrade queue should have been down to the golds or even silvers by then. Once again, I was #1 on the upgrade list checking in at T-24, and as often will happen on a Friday afternoon/evening hub to hub, someone probably moved up or was going to misconnect, and an F seat opened in inventory and I was able to re-check in and grab it, this time on the mobile site. Good thing, too, as it's an A332 and intend to sleep like a baby.
Obviously YMMV. If it matters, I used Chrome on an iPhone for the mobile web site.
Obviously YMMV. If it matters, I used Chrome on an iPhone for the mobile web site.
#19
Original Poster
Join Date: Dec 2003
Location: PHL
Programs: AA EXP, Marriott Lifetime Plat, SPG Plat, AMEX Plat, Hertz PC, Travels too Much Platinum
Posts: 3,290
Absolutely. I can get a very nice power nap in from 55 minutes in the air. And I did. I was actually asleep even before we left the gate, but of course did not recline the seat until in the air. Heck, I couldn't even begin to count all the times that I have fallen asleep on even much shorter flights such as CLT-GSO.
#20
Join Date: Sep 2012
Location: TUS
Programs: US Chairman, Delta Diamond, Priority Club Platinum, Marriott Gold, HHonors Gold
Posts: 30
Is it just me or is anyone else not getting upgraded on flights they always get upgraded on? I'm Chairman and have already missed out on more upgrades this year than I did all of last year. For instance, the short hop I take between TUS and PHX. I've only been upgraded 50% and this was an easy 100% upgrade last year for me. I'm sure it's just coincidence.
#21
Join Date: Feb 2013
Posts: 120
I did a clt-phl-mco-clt trip and got upgraded on all bar the phl-mco run.
#22
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
Absolutely. I can get a very nice power nap in from 55 minutes in the air. And I did. I was actually asleep even before we left the gate, but of course did not recline the seat until in the air. Heck, I couldn't even begin to count all the times that I have fallen asleep on even much shorter flights such as CLT-GSO.
US 1798 is indeed a 332.
There is also two 767s. That's news to me.
#23
Original Poster
Join Date: Dec 2003
Location: PHL
Programs: AA EXP, Marriott Lifetime Plat, SPG Plat, AMEX Plat, Hertz PC, Travels too Much Platinum
Posts: 3,290
Ah, OK, obviously I read it differently first. There's usually been at least one A332 on the route in the European slow season for the past several years, and 767s frequent it year round. It's one way they can cycle the widebodies through Charlotte maintenance from Philly while also increasing hub to hub capacity.
#24
Join Date: Dec 2011
Location: PHL / SFO
Programs: free agent
Posts: 797
So it worked again for me today, this time via the mobile web site. Same itinerary as yesterday but now CLT-PHL - when I booked it a few days ago, F was full as the upgrade queue should have been down to the golds or even silvers by then. Once again, I was #1 on the upgrade list checking in at T-24, and as often will happen on a Friday afternoon/evening hub to hub, someone probably moved up or was going to misconnect, and an F seat opened in inventory and I was able to re-check in and grab it, this time on the mobile site. Good thing, too, as it's an A332 and intend to sleep like a baby.
Obviously YMMV. If it matters, I used Chrome on an iPhone for the mobile web site.
Obviously YMMV. If it matters, I used Chrome on an iPhone for the mobile web site.
#25
Join Date: Jan 2011
Location: CLT
Programs: AA EXP
Posts: 866
How are you guys able to re-check in? I've tried this several times when noticing an F seat open up around the 1-hour mark when I am on the upgrade list, but using the mobile app or the mobile website on my android phone, I get an error message. It says I'm already checked-in and won't allow me to change seats or anything else. I also called in to the Gold desk on one occasion and was informed that once I had checked in there is nothing they could do for me.
Can this only be done on the desktop site? I don't travel with a laptop so would be screwed if this is the case....
Can this only be done on the desktop site? I don't travel with a laptop so would be screwed if this is the case....
#26
Join Date: Oct 2003
Location: RIC
Programs: US CP, Hilton Gold, Hyatt Plat, *wood Gold, Amex Plat
Posts: 1,600
Is it just me or is anyone else not getting upgraded on flights they always get upgraded on? I'm Chairman and have already missed out on more upgrades this year than I did all of last year. For instance, the short hop I take between TUS and PHX. I've only been upgraded 50% and this was an easy 100% upgrade last year for me. I'm sure it's just coincidence.
#27
Join Date: Sep 2012
Location: Sun Prairie, WI
Programs: AA Executive Platinum, HH Diamond, National Executive
Posts: 1,786
Is it just me or is anyone else not getting upgraded on flights they always get upgraded on? I'm Chairman and have already missed out on more upgrades this year than I did all of last year. For instance, the short hop I take between TUS and PHX. I've only been upgraded 50% and this was an easy 100% upgrade last year for me. I'm sure it's just coincidence.
#28
Join Date: Apr 2013
Location: ALB
Programs: AA EXP, HHonors Diamond, Nexus
Posts: 432
How are you guys able to re-check in? I've tried this several times when noticing an F seat open up around the 1-hour mark when I am on the upgrade list, but using the mobile app or the mobile website on my android phone, I get an error message. It says I'm already checked-in and won't allow me to change seats or anything else. I also called in to the Gold desk on one occasion and was informed that once I had checked in there is nothing they could do for me.
Can this only be done on the desktop site? I don't travel with a laptop so would be screwed if this is the case....
Can this only be done on the desktop site? I don't travel with a laptop so would be screwed if this is the case....
Hit the menu button in the browser.
Select "request desktop site".
Profit.
#30
Join Date: Jan 2013
Location: SFO
Programs: WFBF
Posts: 963
On Monday, booked MCI-CLT-DCA for Friday and return for Tuesday.
As of couple hours ago, upgraded on all four segments (the initial MCI-CLT was, oddly, the last one to clear -- CLT-DCA and DCA-CLT both cleared day of booking).
I now haven't missed an upgrade since, I think, October.
As of couple hours ago, upgraded on all four segments (the initial MCI-CLT was, oddly, the last one to clear -- CLT-DCA and DCA-CLT both cleared day of booking).
I now haven't missed an upgrade since, I think, October.