US Airways website: Post bugs and problems here
Jun 12, 2015, 4:25 pm
#556
Join Date: Aug 2012
Programs: US, HH
Posts: 895
I've been trying to book flights on usairways.com and for whatever reason the website won't let me choose a single option on the return leg. On the outbound leg that leaves Sept. 30th, I'm given lots of options, but then coming back on Oct 18th, every single flight they list is either Sold Out or Not Available in every class. I've tried aa.com as well and even the OTA's with the exact same problem. Any idea what this is?
http://www.flyertalk.com/forum/ameri...d-end-oct.html
Jun 12, 2015, 4:32 pm
#557
Join Date: Aug 2014
Posts: 57
I've been trying to book flights on usairways.com and for whatever reason the website won't let me choose a single option on the return leg. On the outbound leg that leaves Sept. 30th, I'm given lots of options, but then coming back on Oct 18th, every single flight they list is either Sold Out or Not Available in every class. I've tried aa.com as well and even the OTA's with the exact same problem. Any idea what this is?
being that I work at an airport and have access to US Airway's internal application, I know for a fact that the flights I'm trying to book are not anywhere near being 'sold out' or 'not available' as their website keeps saying.
Jun 13, 2015, 11:22 am
#558
Join Date: Jan 2011
Location: PIT/LBA
Programs: I miss US Airways
Posts: 791
Jun 18, 2015, 4:36 pm
#559
Join Date: Mar 2010
Location: PHL
Programs: AA Executive Platinum; Hilton Diamond
Posts: 2,662
US vs AA website
All of my upcoming trips (6 of them) are correct on the US site but are wrong on the AA site. On the AA site, they are all off by about a month. Anyone else have this as well?
Jun 18, 2015, 5:22 pm
#560
Join Date: Dec 2010
Location: PHX
Posts: 323
Yes, I show the same thing. It is currently being discussed here:
http://www.flyertalk.com/forum/ameri...g-bizarre.html
Jun 18, 2015, 6:05 pm
#561
Join Date: Mar 2010
Location: PHL
Programs: AA Executive Platinum; Hilton Diamond
Posts: 2,662
Yes, I show the same thing. It is currently being discussed here:
http://www.flyertalk.com/forum/ameri...g-bizarre.html
http://www.flyertalk.com/forum/ameri...g-bizarre.html
Jun 30, 2015, 1:00 pm
#562
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,046
Can anyone search flights on USAirways.com?
Getting an error every time. Tried to call helpdesk, but disconnects.
Jun 30, 2015, 1:14 pm
#564
Join Date: Sep 2014
Posts: 553
Still seeing this issue as well. No searches will work.
I was able to book a flight for a colleague on AA, but it's taking a long time to ticket. Is US's ticketing system down? No word on AA's twitter that I can find. (US's twitter account has been closed.)
I was able to book a flight for a colleague on AA, but it's taking a long time to ticket. Is US's ticketing system down? No word on AA's twitter that I can find. (US's twitter account has been closed.)
Jun 30, 2015, 1:28 pm
#566
Join Date: Sep 2014
Posts: 553
Yes. Just booked another ticket.
That was frustrating -- would have been nice if they let people know. One clue: I think the "Log in" link in the upper right-hand corner was hidden when the system was down.
That was frustrating -- would have been nice if they let people know. One clue: I think the "Log in" link in the upper right-hand corner was hidden when the system was down.
Jul 2, 2015, 3:26 pm
#567
Join Date: Aug 2014
Posts: 57
I also noticed that they finally fixed their wonky fares for a 10:30pm flight from LAS-PHL, although it looks like the early flights got the wonky prices now. it went from being like $754 to $211...much more reasonable. I'm going to give it another week or two before booking to see if it comes down a little bit more.
Jul 8, 2015, 10:52 am
#568
Join Date: Aug 2006
Location: Scottsdale, AZ
Programs: AA EXP
Posts: 325
Everytime I try to submit a refund request the page either says my captcha is incorrect (it's not) or it goes to a "system error" page.
Jul 11, 2015, 8:02 am
#569
Join Date: Apr 2007
Location: Murcia, Spain
Programs: AADVANTAGE, Iberia Plus, BA Exec Blue, Hertz #1Gold, HHonors Gold, AS, Paradores Amigos
Posts: 505
Can't change seats
I have a transatlantic booking made on aa.com with AA flights, returning on an AA codeshare, US metal.
This was ticketed about 2 hours ago.
Seats have on the US flight have been pre-allocated, which I wish to change. I go in and select the wanted seats, seems OK, no error, press confirm, no error message but the seats have not changed. Any ideas as to what I can do, please?
This was ticketed about 2 hours ago.
Seats have on the US flight have been pre-allocated, which I wish to change. I go in and select the wanted seats, seems OK, no error, press confirm, no error message but the seats have not changed. Any ideas as to what I can do, please?
Jul 12, 2015, 1:34 am
#570
Join Date: Apr 2007
Location: Murcia, Spain
Programs: AADVANTAGE, Iberia Plus, BA Exec Blue, Hertz #1Gold, HHonors Gold, AS, Paradores Amigos
Posts: 505
Solved via Twitter
I have a transatlantic booking made on aa.com with AA flights, returning on an AA codeshare, US metal.
This was ticketed about 2 hours ago.
Seats have on the US flight have been pre-allocated, which I wish to change. I go in and select the wanted seats, seems OK, no error, press confirm, no error message but the seats have not changed. Any ideas as to what I can do, please?
This was ticketed about 2 hours ago.
Seats have on the US flight have been pre-allocated, which I wish to change. I go in and select the wanted seats, seems OK, no error, press confirm, no error message but the seats have not changed. Any ideas as to what I can do, please?