Gold Upgrade - Automatic or do i have to call 3 days in advance?
Mar 19, 2007, 7:54 pm
#1
Original Poster
Join Date: Mar 2005
Posts: 34
Gold Upgrade - Automatic or do i have to call 3 days in advance?
HI everyone,
I am a gold preferred on USAIRWAYS... and they said I can get an upgrade 3 days in advance. Do I have to call in at the phone number on the back of the card? Or will they upgrade me automatically? So, when I get on the computer to check in... they will bump me up???
Please help. thanks
A
I am a gold preferred on USAIRWAYS... and they said I can get an upgrade 3 days in advance. Do I have to call in at the phone number on the back of the card? Or will they upgrade me automatically? So, when I get on the computer to check in... they will bump me up???
Please help. thanks
A
Mar 19, 2007, 7:57 pm
#2
Join Date: Jan 2006
Location: San Francisco Bay Area
Programs: DL Silver, UA Silver, Marriott Lifetime Silver, IHG Plat, Hilton Silver
Posts: 5,695
It is supposed to be automatic and you should get an upgrade status e-mail. If you do not, then call.
Mar 19, 2007, 8:23 pm
#3
Join Date: Jan 2007
Location: London, UK
Programs: BAEC Gold, AA Plat, Starwood Gold, AX Plat, Hertz Gold, Avis Preferred, Star Alliance Gold
Posts: 1,381
I am Gold and lately, it has all been automatic. Doesn't hurt to call, but the wait time will be long this week.
Mar 19, 2007, 8:43 pm
#4
Join Date: May 2005
Location: WAS (DCA, IAD, BWI)
Programs: UA 1K, CO Platinum, HH Diamond, Marriott Gold, Hertz 5 *
Posts: 1,314
What about companions (same PNR)? I've read recently on FT that you need to call for them at the window, but the gold line told me tonight it's automatic too. I'll find out in 1h:20m, but I'd like to goto sleep if it has been automatic for anyone lately.
Mar 19, 2007, 8:53 pm
#5
Join Date: Jul 2000
Location: Commuting around the mid-atlantic and rust-belt on any number of RJs
Programs: TSA Random Selectee Platinum, * Gold, SPG/HH/MR mid-tier, and a tiny bag of pretzels.
Posts: 9,255
If I miss the UG, I call.
Mar 19, 2007, 10:25 pm
#6
Join Date: Aug 2006
Location: IAD
Programs: DL-Silver; BA-Bronze
Posts: 1,162
I've had two flights last week with companion (Silver) where no email notification came. I called the gold line once my window opened and they upgraded me on the spot for both flights. One of the flights I was at the DCA lounge and they told me they could see the upgrades available but coundn't do it due to the reservation system migration!
My advice - if you don't get an email, call them and see what they can do for you. We're still not at the point of truly automatic upgrades.
My advice - if you don't get an email, call them and see what they can do for you. We're still not at the point of truly automatic upgrades.
Mar 20, 2007, 4:28 am
#7
Join Date: Jan 2006
Location: San Francisco Bay Area
Programs: DL Silver, UA Silver, Marriott Lifetime Silver, IHG Plat, Hilton Silver
Posts: 5,695
When you can get through, online chat will work as well.
I got an upgrade for a companion and me this past week within the correct window (Plat and Silver.)
I got an upgrade for a companion and me this past week within the correct window (Plat and Silver.)
Mar 20, 2007, 4:58 am
#8
Join Date: May 2005
Location: WAS (DCA, IAD, BWI)
Programs: UA 1K, CO Platinum, HH Diamond, Marriott Gold, Hertz 5 *
Posts: 1,314
So I woke up at 6:00 this morning and no email for me (or companion). Called US and easily got the bump. The woman said that I didn't get the auto upgrade and email because my resi was pre-SHARES. Maybe, we'll see next week......
Mar 20, 2007, 6:55 am
#9
Original Poster
Join Date: Mar 2005
Posts: 34
Who thought getting an upgrade is easy...
Wow. Thanks everyone for your replies. Really... everything supposed to be automatic, but not always... Life is never easy... getting an upgrade is not easy... gee.. Can't they make life a little simplier? Best to call... but on hold forever.... even on the gold line...!! Gee..
Thanks all.
Thanks all.
Mar 20, 2007, 7:05 am
#10
Join Date: Jan 2006
Location: San Francisco Bay Area
Programs: DL Silver, UA Silver, Marriott Lifetime Silver, IHG Plat, Hilton Silver
Posts: 5,695
Wow. Thanks everyone for your replies. Really... everything supposed to be automatic, but not always... Life is never easy... getting an upgrade is not easy... gee.. Can't they make life a little simplier? Best to call... but on hold forever.... even on the gold line...!! Gee..
Thanks all.
Thanks all.
Mar 20, 2007, 9:48 am
#11
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956
I have gotten several "upgrade/sorry, no upgrade" e-mails since this program was implemented. Not one of them has in the middle of the night after my window opened. Most have arrived in the middle of the night the day after my window opened....if at all. But when I have gotten upgraded, it has shown me in F in the "my trips" section of the website. If you do not receive an e-mail, you may want to check "my trips" first, and if the website shows you in Y, then call or do online chat.
Mar 20, 2007, 10:25 am
#12
Join Date: May 2006
Posts: 7,541
I have gotten several "upgrade/sorry, no upgrade" e-mails since this program was implemented. Not one of them has in the middle of the night after my window opened. Most have arrived in the middle of the night the day after my window opened....if at all. But when I have gotten upgraded, it has shown me in F in the "my trips" section of the website. If you do not receive an e-mail, you may want to check "my trips" first, and if the website shows you in Y, then call or do online chat.
LAX-LAX-YYC
Mar 20, 2007, 10:26 am
#13
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,952
Gold upgrade worked for me at the 72-hour mark.
Mar 20, 2007, 11:46 am
#14
Join Date: Mar 2007
Programs: UA Silver, AMEX Platinum, SPG Gold
Posts: 16
I have received upgrade emails for all flights recently. One confirmation came during my window (Gold) and said I got it for one leg, but not the next. The next day I got the confirmation of the upgrade for the next leg.
These upgrade confirmations were for me AND my companion (w/o pref status). We both got upgraded, no calling.
These upgrade confirmations were for me AND my companion (w/o pref status). We both got upgraded, no calling.
Mar 20, 2007, 6:01 pm
#15
Join Date: May 2006
Posts: 7,541
22 for 22 so far as a Plat Preferred and 1 Transcon cleared on a Monday flight...loads look low in the First Class Cabin between LAX-PHL/CLT next week.