OLCI error related to child
#1
Original Poster
Join Date: May 2007
Location: SFO/MSP
Programs: 1K, Diamond
Posts: 171
OLCI error related to child
Have gotten this error while checking in two different times now for an AA booked, US flight:
So can't upgrade for these type of flights unless I got to the airport-- and on the first time, phone agents confirmed there were not any other children in the row. Senior customer service agents and multiple tech support reps all said they had never seen the error message.
Is this a tech issue related to booking via AA for US flights?
Please check in at the airport. For safety reasons there can only be one infant in each row. We’ll assign your seat at the airport.
Reference code: 1.6.615010.70341 (KUNF5LPJTZJXNFPD4KL3HDAK)
Occurred: 5/11
It's booked for me and an infant in seat.Reference code: 1.6.615010.70341 (KUNF5LPJTZJXNFPD4KL3HDAK)
Occurred: 5/11
So can't upgrade for these type of flights unless I got to the airport-- and on the first time, phone agents confirmed there were not any other children in the row. Senior customer service agents and multiple tech support reps all said they had never seen the error message.
Is this a tech issue related to booking via AA for US flights?