Seat Assignment Change
Feb 23, 2015, 5:16 pm
#1
Original Poster
Join Date: Dec 2007
Programs: AA Gold, UA Silver, Marriott Platinum, Hertz PC
Posts: 323
Seat Assignment Change
Booked a flight last Thursday through my corporate travel agency who assigned me a random seat.
I changed later that day to 27E which was a seat next to my wife, who is on a different record locator.
This morning, I check and I've been moved to 21E and my former seat is now occupied.
Corporate travel agency says they didn't touch the ticket. Talked to the preferred desk and the agent said she could not see my seat history or provide any explanation as to why my seat would have been changed.
Only a couple random other middles nowhere near my wife now available.
Any thoughts on how to fix before flight on 2/26 or what could have happened?
I changed later that day to 27E which was a seat next to my wife, who is on a different record locator.
This morning, I check and I've been moved to 21E and my former seat is now occupied.
Corporate travel agency says they didn't touch the ticket. Talked to the preferred desk and the agent said she could not see my seat history or provide any explanation as to why my seat would have been changed.
Only a couple random other middles nowhere near my wife now available.
Any thoughts on how to fix before flight on 2/26 or what could have happened?
Last edited by maizenblue07; Feb 23, 2015 at 5:26 pm
Feb 24, 2015, 7:01 am
#2
Join Date: Oct 2014
Location: DFW
Programs: AA EXP, Hilton Diamond, Marriott Gold
Posts: 85
Booked a flight last Thursday through my corporate travel agency who assigned me a random seat.
I changed later that day to 27E which was a seat next to my wife, who is on a different record locator.
This morning, I check and I've been moved to 21E and my former seat is now occupied.
Corporate travel agency says they didn't touch the ticket. Talked to the preferred desk and the agent said she could not see my seat history or provide any explanation as to why my seat would have been changed.
Only a couple random other middles nowhere near my wife now available.
Any thoughts on how to fix before flight on 2/26 or what could have happened?
I changed later that day to 27E which was a seat next to my wife, who is on a different record locator.
This morning, I check and I've been moved to 21E and my former seat is now occupied.
Corporate travel agency says they didn't touch the ticket. Talked to the preferred desk and the agent said she could not see my seat history or provide any explanation as to why my seat would have been changed.
Only a couple random other middles nowhere near my wife now available.
Any thoughts on how to fix before flight on 2/26 or what could have happened?
Feb 24, 2015, 9:06 am
#3
Original Poster
Join Date: Dec 2007
Programs: AA Gold, UA Silver, Marriott Platinum, Hertz PC
Posts: 323
Yes, will obviously keep checking the seatmap (have EF alerts set up), but my question was more around how this could happen and no explanation/fix could be provided. None of the normal reasons for seat changes seem to apply:
1. FAM - unlikely a FAM would specifically request a middle coach seat almost near the back
2. Aircraft swap - Was a 321 when I booked last week and is still a 321. All US 321's have same configuration AFAIK.
3. VIP/Executive requesting seat - Again like #1, why would any VIP specifically want a middle coach seat near the back
1. FAM - unlikely a FAM would specifically request a middle coach seat almost near the back
2. Aircraft swap - Was a 321 when I booked last week and is still a 321. All US 321's have same configuration AFAIK.
3. VIP/Executive requesting seat - Again like #1, why would any VIP specifically want a middle coach seat near the back
Feb 24, 2015, 11:06 am
#4
Join Date: May 2003
Location: Maine
Programs: AA Plat, FI Silver, DL alumnus
Posts: 1,432
Feb 24, 2015, 1:14 pm
#5
Original Poster
Join Date: Dec 2007
Programs: AA Gold, UA Silver, Marriott Platinum, Hertz PC
Posts: 323
Feb 24, 2015, 2:14 pm
#6
Join Date: Sep 2010
Location: AVP
Programs: US CP, Hilton Diamond, Avis Prefered
Posts: 259
I have been told that there is no way to waive that Choice Fee other than the day of travel. I am CP and have paid it occasionally when nothing else is available and I don't think I will get upgraded to F. If someone else knows how to waive it let me know.
Feb 25, 2015, 1:53 am
#7
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Once they made me pay the Choice Fee on day of travel. To make it worse, it was them that did not deliver me to Philadelphia on time for my connection to Seattle. And to make it even worse, on my original flight I had been upgraded to First. So, they let me choose: a middle seat or pay the Choice Fee for an aisle. And since it was the government that had paid for my trip, I did not get reimbursed for that Choice Fee.
Feb 25, 2015, 8:53 am
#8
Join Date: Nov 2012
Location: LHR, SAN
Programs: BA GGL, AA PLT, VS-curious
Posts: 1,487
I've had three seat assignment changes on US (and one on CX and three on BA) since the first of the year, also with no obvious reason. On one of these trips, my daughter was on a separate PNR (US) and she had two random changes. I've given up and now conclude that I did something really horrible in a past life.
I would also be interested in knowing why this is suddenly happening so often.
I would also be interested in knowing why this is suddenly happening so often.
Feb 27, 2015, 6:15 am
#9
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
Yes, will obviously keep checking the seatmap (have EF alerts set up), but my question was more around how this could happen and no explanation/fix could be provided. None of the normal reasons for seat changes seem to apply:
1. FAM - unlikely a FAM would specifically request a middle coach seat almost near the back
2. Aircraft swap - Was a 321 when I booked last week and is still a 321. All US 321's have same configuration AFAIK.
3. VIP/Executive requesting seat - Again like #1, why would any VIP specifically want a middle coach seat near the back
1. FAM - unlikely a FAM would specifically request a middle coach seat almost near the back
2. Aircraft swap - Was a 321 when I booked last week and is still a 321. All US 321's have same configuration AFAIK.
3. VIP/Executive requesting seat - Again like #1, why would any VIP specifically want a middle coach seat near the back