Mar 30, 2014, 6:15 pm
Last edit by: JDiver
Using US Dividend Miles for NON-Oneworld Award Flights
Non-Oneworld Partner Award Chart: Here is the award chart for non-Oneworld partner award tickets using US Dividend Miles (PDF): Dividend Miles Partner Award Chart
Non OneWorld partners of US:
- HA - Hawaiian Airlines (inter-island and South Pacific flights only)
- 9W - Jet Airways
--> Flights of these airlines can only be combined with US flights.
--> NO combination between these airlines and any AA flights or flights of OW partners!
Previous Non OneWorld carriers - not bookable anymore!
- BR - Eva Airlines - partnership ended on May 14, 2014
- AV - Avianca - partnership ended on May 31, 2014
- NZ - Air New Zealand - partnership ended on June 29, 2014.
- SQ - Singapore Airlines - partnership ended on July 31, 2014
- TK - Turkish Airlines - partnership ended on July 31, 2014
- A3 - Aegean Airlines - partnership ended on Jan 28, 2015
- CA - Air China - partnership ended on Jan 28, 2015
- ZH - Shenzhen Airlines - partnership ended on Jan 28, 2015
- SA - South African Airways - partnership ended on Jan 16, 2015
- TP - TAP Portugal - partnership ended on Jan 16, 2015
US Miles for NON-Oneworld Awards - NOW CLOSED TO NEW BOOKINGS [Master Help Thread]
Feb 22, 2015, 6:30 pm
#286
Join Date: Dec 2014
Programs: EarlyReturns Summit
Posts: 26
I just noticed on their website the following: "Our partnership with South African will end on January 16, 2015. You can request retroactive credit through February 28, 2015 for South African flights flown before January 16, 2015."
does this mean no more redeeming miles for awards on South African as well?
does this mean no more redeeming miles for awards on South African as well?
Has anyone tried using miles to book on South African post Jan 16?
Feb 22, 2015, 7:17 pm
#287
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,381
Feb 27, 2015, 10:33 am
#289
Join Date: Dec 2007
Posts: 146
Turkish flight change
I have DM award flights on US/TK/TK booked pre Turkish break-up. TK34 has been rescheduled later causing a very tight (if not impossible) 50 minute international to domestic connection in IST. US air agent says they cannot do anything since TK flights are no longer accessible. They can cancel the entire itinerary and refund.
While I'm happy to have the "Free" cancellation option, I'd prefer to fix this with a changed flight. (The return flight is ideal on US and they don't offer one way awards).
Any idea what words to say to US agent? Is there a way for them to contact TK? Should I call TK directly?
While I'm happy to have the "Free" cancellation option, I'd prefer to fix this with a changed flight. (The return flight is ideal on US and they don't offer one way awards).
Any idea what words to say to US agent? Is there a way for them to contact TK? Should I call TK directly?
Feb 27, 2015, 6:00 pm
#290
Join Date: Dec 2011
Location: SOF
Programs: A3 Gold, IHG Platinum, Marriott Silver
Posts: 849
I have DM award flights on US/TK/TK booked pre Turkish break-up. TK34 has been rescheduled later causing a very tight (if not impossible) 50 minute international to domestic connection in IST. US air agent says they cannot do anything since TK flights are no longer accessible. They can cancel the entire itinerary and refund.
While I'm happy to have the "Free" cancellation option, I'd prefer to fix this with a changed flight. (The return flight is ideal on US and they don't offer one way awards).
Any idea what words to say to US agent? Is there a way for them to contact TK? Should I call TK directly?
While I'm happy to have the "Free" cancellation option, I'd prefer to fix this with a changed flight. (The return flight is ideal on US and they don't offer one way awards).
Any idea what words to say to US agent? Is there a way for them to contact TK? Should I call TK directly?
You have only 1 choice left should you choose to take it - leave the itinerary as is and hope you make the 50-minute connection - it's certainly doable in my opinion. If for some reason you miss it - Turkish has to reaccommodate you on the next flight, which I'm assuming is what you're trying to change to.
But once the relationship is over and the inventory is not accessible, US can't do anything for even if it's the other carrier's fault.
If you don't wanna risk it - take the refund and book something else.
Mar 19, 2015, 4:38 pm
#291
Join Date: Jun 2011
Location: AL
Programs: All of the Above
Posts: 1,374
Does anyone have any idea what to expect in case of IRROPS for one of these bookings, especially since AA is about to absorb US?
I've got in a couple week a PNR that (somewhat due to schedule changes) includes segments on US, AA, and SA. If something happens to the SA segments, will SA rebook us via their *A partners, or will they throw their hands up and tell US/AA to figure it out via their OW partners? Just want to prepare if there's issues who should theoretically be responsible.
I've got in a couple week a PNR that (somewhat due to schedule changes) includes segments on US, AA, and SA. If something happens to the SA segments, will SA rebook us via their *A partners, or will they throw their hands up and tell US/AA to figure it out via their OW partners? Just want to prepare if there's issues who should theoretically be responsible.
Mar 19, 2015, 4:41 pm
#292
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,402
Does anyone have any idea what to expect in case of IRROPS for one of these bookings, especially since AA is about to absorb US?
I've got in a couple week a PNR that (somewhat due to schedule changes) includes segments on US, AA, and SA. If something happens to the SA segments, will SA rebook us via their *A partners, or will they throw their hands up and tell US/AA to figure it out via their OW partners? Just want to prepare if there's issues who should theoretically be responsible.
I've got in a couple week a PNR that (somewhat due to schedule changes) includes segments on US, AA, and SA. If something happens to the SA segments, will SA rebook us via their *A partners, or will they throw their hands up and tell US/AA to figure it out via their OW partners? Just want to prepare if there's issues who should theoretically be responsible.
if there is a major schedule change or cancellation with sufficient notice, you'll more than likely need to contact AA/US. re-routing may be subject to award availability.
Mar 22, 2015, 3:43 am
#293
Join Date: Dec 2007
Posts: 146
Conclusion of US/TK debacle: I called TK for seat assignments - yes, I should have done this long ago - and found that US never properly made TK reservations. I have one US PNR that is booked, and another (made with different USDM account) not properly booked with TK. Best choice was to cancel both and redeposit (no fee).
In the end I decided perfectly timed economy flights on LH (UA award) was better than struggling for an out of the way and extra long business TATL involving LHR on OW. Might as well fly CX F to SE Asia with those Dividend Miles anyway!
In the end I decided perfectly timed economy flights on LH (UA award) was better than struggling for an out of the way and extra long business TATL involving LHR on OW. Might as well fly CX F to SE Asia with those Dividend Miles anyway!