Musical Instruments on US Airways
#1
Original Poster
Join Date: May 2010
Posts: 4
Musical Instruments on US Airways
Hey everyone,
I just reached silver after making enough segments, but I have a question. On this upcoming flight I'm going to be traveling with my guitar. It's thin and is in a soft case so it shouldn't take up too much space. I haven't had any trouble on any other airlines but this is my first time flying US with my guitar, has anyone had any experience flying with their instrument on US? Hassles with instruments at the airport is the worst thing so any info/tips would be great, thanks!
James
I just reached silver after making enough segments, but I have a question. On this upcoming flight I'm going to be traveling with my guitar. It's thin and is in a soft case so it shouldn't take up too much space. I haven't had any trouble on any other airlines but this is my first time flying US with my guitar, has anyone had any experience flying with their instrument on US? Hassles with instruments at the airport is the worst thing so any info/tips would be great, thanks!
James
#2
Join Date: Apr 2010
Programs: US CP, DL SM, Marriott Silver, Amex Plat
Posts: 184
Ive seen some people have problems and others not. it really depends on the FA and their mood. If you can board early, you can probably put it in the overhead or ask the FA to store it in the FC cabin.
Just remember it has to be stored and can not be somewhere where it can move, i.e. in your lap, resting against a seat, etc. A lot of flights I take from SFO always seem to have one or two people with a guitar and people boarding in zone 3 or 4 usually have to check it because of limited space.
Good luck tho
Just remember it has to be stored and can not be somewhere where it can move, i.e. in your lap, resting against a seat, etc. A lot of flights I take from SFO always seem to have one or two people with a guitar and people boarding in zone 3 or 4 usually have to check it because of limited space.
Good luck tho
#3
Join Date: Apr 2006
Location: High Point, NC
Programs: None
Posts: 9,171
As long as it's not over 79" for combined length, width, and height it'll meet the carry-on size limit. If so the only problems you may have are no overhead bin space left or one of more of your flights are on Express with smaller overhead bins. Your Silver status will get you zone 2 boarding which should let you find over-head bin space - just try to board among the first of the zone 2 group.
There's no way around the smaller bins on the Express planes so if you have any Express flights anything too large to fit the smaller bins goes in the cargo compartment and is returned to you either planeside or in the jetway.
US will allow a soft-sided case in the cargo compartment, but will require you to sign a release from liability if it's damaged/lost so it might be worthwhile to get an inexpensive used hard-sided case you're on any Express flights. Hopefully your soft-sided case will fit in the hard case so you can use the hard case for your flights only.
Jim
There's no way around the smaller bins on the Express planes so if you have any Express flights anything too large to fit the smaller bins goes in the cargo compartment and is returned to you either planeside or in the jetway.
US will allow a soft-sided case in the cargo compartment, but will require you to sign a release from liability if it's damaged/lost so it might be worthwhile to get an inexpensive used hard-sided case you're on any Express flights. Hopefully your soft-sided case will fit in the hard case so you can use the hard case for your flights only.
Jim
#4
Join Date: Feb 2009
Location: BRU
Programs: A3 *G, BA Silver
Posts: 170
Choose an exit row seat or bulkhead - these will probably bump you up to Zone1 instead of 2 so you'll have room to put it in the bins. I had no problem with a guitar on the 757. I was in 7C, and put the guitar above 8DEF.
Try to check your other luggage though.
Try to check your other luggage though.
#5
Join Date: Apr 2006
Location: High Point, NC
Programs: None
Posts: 9,171
Thanks for mentioning that because I forgot to say that the guitar will count as your 1 carry-on bag that's allowed. You'll only be allowed an additional personal item that must be small enough to fit under the seat - laptop, briefcase, handbag, etc. The 1 carry-on plus 1 personal item limit applies even in the bulkhead row although both have to go in the over-head bin.
Jim
Jim
#6
Join Date: Aug 2010
Posts: 1
Hey everyone,
I just reached silver after making enough segments, but I have a question. On this upcoming flight I'm going to be traveling with my guitar. It's thin and is in a soft case so it shouldn't take up too much space. I haven't had any trouble on any other airlines but this is my first time flying US with my guitar, has anyone had any experience flying with their instrument on US? Hassles with instruments at the airport is the worst thing so any info/tips would be great, thanks!
James
I just reached silver after making enough segments, but I have a question. On this upcoming flight I'm going to be traveling with my guitar. It's thin and is in a soft case so it shouldn't take up too much space. I haven't had any trouble on any other airlines but this is my first time flying US with my guitar, has anyone had any experience flying with their instrument on US? Hassles with instruments at the airport is the worst thing so any info/tips would be great, thanks!
James
I never write on message boards but seeing as I have some very VERY important info for you I felt compelled to. I am a musician and recently (June 6, 2010) flew with US Airways as I have on MANY occasions WITH my guitar in a soft but VERY substantial case. They, each time I have gone to board, had me check it at the gate and they "valet-ed" it into the belly of the plane and each time the staff at the gate reassured me it would be SAFE there.
Well, June 6th they broke my $1,700 Taylor acoustic/electric guitar...in HALF. This means that someone must have stepped or crushed it. The case it was is TOUGH and sturdy especially for a technically "soft case." I immediately went to the baggage claim office where people file said complaints and got the damage documented and had a case number issued. I then wrote a letter saying that although it wasn't in a HARD case I had been reassured by airline staff that it would be fine and was NEVER made aware of the zero liability they so quickly divulge now. So they won't pay for the guitar which I had only had for 3 months.
Yes, I realize I should have been flying with a hard case but on the 35th time flying and after successful voyages, seeing how it was handled with care I KNEW it would be fine.
I was also NEVER made aware of the zero liability if I had known I would have picked a different airline or just simply used a hard case.
Please learn from what I already have. Ask the questions and be persistent it is you who will have to pay in the end if something is to happen.
Safe Travels.
#7
Join Date: Jun 2006
Posts: 98
Hey everyone,
I just reached silver after making enough segments, but I have a question. On this upcoming flight I'm going to be traveling with my guitar. It's thin and is in a soft case so it shouldn't take up too much space. I haven't had any trouble on any other airlines but this is my first time flying US with my guitar, has anyone had any experience flying with their instrument on US? Hassles with instruments at the airport is the worst thing so any info/tips would be great, thanks!
James
I just reached silver after making enough segments, but I have a question. On this upcoming flight I'm going to be traveling with my guitar. It's thin and is in a soft case so it shouldn't take up too much space. I haven't had any trouble on any other airlines but this is my first time flying US with my guitar, has anyone had any experience flying with their instrument on US? Hassles with instruments at the airport is the worst thing so any info/tips would be great, thanks!
James
As long as it's not over 79" for combined length, width, and height it'll meet the carry-on size limit. If so the only problems you may have are no overhead bin space left or one of more of your flights are on Express with smaller overhead bins. Your Silver status will get you zone 2 boarding which should let you find over-head bin space - just try to board among the first of the zone 2 group.
"Musical instruments cannot exceed 10"x 16"x 49"."
If you are within those size limitations, you will be fine but I would print the baggage allowance off the website and carry it with you. It should be on the US Airways website somewhere, probably around carry-on baggage info.
If it's over this size, you may run into someone that will let you on with it but since it's an FAA Regulation, I wouldn't count on it. Any larger than the musical instrument allowance and I would suggest a hard sided case that is tagged with all of your contact information. It will get a Gate Valet tag that means you will pick it up in the jetway once you land (if you have multiple segments, you will pick it up each time). Your only other option is to purchase a seat in the cabin for it (and yes, people have done that before!) and then it stays with you the entire time.
Hope that helps and good luck!
#8
Join Date: Apr 2006
Location: High Point, NC
Programs: None
Posts: 9,171
Musical instruments are deemed "Fragile Items" by US (see "Special Items"). If the instrument isn't packaged according to US' specifications, you're supposed to execute a release from liability form before it will be checked. If you weren't given such a form to fill out and sign, I would say that US owes you a payment up to the maximum under the contract of carriage - $3,300 per ticketed passenger.
If US insists that they have no liability for your "fragile" checked instrument because it was improperly packaged, insist that they either provide you with a copy of your executed release from liability form or replace your guitar. If that doesn't work, file a DOT report as well as send a letter (or email I think) to the AZ Attorney General.
Jim
If US insists that they have no liability for your "fragile" checked instrument because it was improperly packaged, insist that they either provide you with a copy of your executed release from liability form or replace your guitar. If that doesn't work, file a DOT report as well as send a letter (or email I think) to the AZ Attorney General.
Jim
#9
Join Date: Aug 2006
Location: PHX
Programs: IHG Platinum, Hertz Gold, National Emerald
Posts: 705
Musical instruments are deemed "Fragile Items" by US (see "Special Items"). If the instrument isn't packaged according to US' specifications, you're supposed to execute a release from liability form before it will be checked. If you weren't given such a form to fill out and sign, I would say that US owes you a payment up to the maximum under the contract of carriage - $3,300 per ticketed passenger.
If US insists that they have no liability for your "fragile" checked instrument because it was improperly packaged, insist that they either provide you with a copy of your executed release from liability form or replace your guitar. If that doesn't work, file a DOT report as well as send a letter (or email I think) to the AZ Attorney General.
Jim
If US insists that they have no liability for your "fragile" checked instrument because it was improperly packaged, insist that they either provide you with a copy of your executed release from liability form or replace your guitar. If that doesn't work, file a DOT report as well as send a letter (or email I think) to the AZ Attorney General.
Jim
#10
Join Date: Apr 2006
Location: High Point, NC
Programs: None
Posts: 9,171
BTW, I thought US had standardized it's baggage policy. Mainline/Republic flights didn't do valet check any more while the other Express did. Was I mistaken?
Jim
#11
Join Date: Jun 2006
Posts: 98
BTW, I thought US had standardized it's baggage policy. Mainline/Republic flights didn't do valet check any more while the other Express did. Was I mistaken?
#12
Join Date: Nov 2003
Location: AVL
Programs: AA EXP ; Cunard Plat
Posts: 4,211
#13
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
Anyone had any experience lately ... ? Thinking about son taking guitar 320/757/757/321 ; let's assume all in F. Concern is that with 4 flights, only takes one bad situation (truculent GA or FA, IRROPS) to lead to unwanted check-in ....
#14
Join Date: Dec 2006
Location: The views I express here are not necessarily supported by any airline or codeshare partners, nor do I represent their views and/or opinions. They are my own OPINIONS dont like them dont read them.....
Posts: 1,615
Have had many guitars on the airplane. Simply ask the agent if you can board early. Again, some agents are nicer about it. But do NOT put it in FC. Geez, we barely have enough room for the FC passengers bags, mustless a guitar taking up an entire bin.
#15
Join Date: Jan 2012
Location: BGM/ PHL
Programs: US (Silver, *A Silver), AA, Starbucks (Gold)
Posts: 2,242
Well we know that United Breaks Guitars, and from what I'm hearing apparently US does as well. Worth the risk? I think not, what would FedEx run RT?