Musical Instruments on US Airways
Jun 12, 2012, 11:03 am
#16
Join Date: May 2003
Programs: AA (1MM), Marriott (LT Gold)
Posts: 1,766
There's a term for that type of "contract" but it escapes me at the moment. The point, however, is that they don't always hold up in court. I suspect that a small claims court claim would be successful since no where on the website does it say that damaged "fragile" items will not be covered at any time. Rather, the website makes it clear that US will accept "fragile" items as checked baggage (normal or valet) as long as the item is properly packaged. And who would make the determination? The agent who did not have BobbieMusic complete the waiver of liability form as stipulated on the US website.
BTW, I thought US had standardized it's baggage policy. Mainline/Republic flights didn't do valet check any more while the other Express did. Was I mistaken?
Jim
BTW, I thought US had standardized it's baggage policy. Mainline/Republic flights didn't do valet check any more while the other Express did. Was I mistaken?
Jim
ExitRowAisle
A Dissatisfied 2nd Class Starwood Platinum Member
Jun 12, 2012, 7:55 pm
#17
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
Jun 12, 2012, 11:46 pm
#18
Join Date: Jan 2011
Location: PIT/LBA
Programs: I miss US Airways
Posts: 791
I flew 734/145 with a bass last month. In F for first leg, was told no problem. put it in the overhead, still had room for 2 other people's bags on top. So if you have a slimmer case this works out nicely in terms of not hogging the bin. Even if a GA or FA makes you check it in, you get a blue valet tag (on mainline) instead of checked to final destination. One of the bullet points on the back of the blue tag is musical instrument. Gate check is better than all of the rough handling a standard bag can face. As for express for future readers/reference, yellow tag is a must. Still, every interaction I had with it in terms of gate checking (both CLT, and AGS), people cared for it in the utmost fashion.