Last edit by: NewbieRunner
Update 08APR2014: Star Alliance Awards must have been booked by March 30, 2014. They are no longer available through US. This thread is mostly useful for historic purposes, and discussing issues such as schedule changes/route changes that affect FTers existing *A awards booked before 3/31/2014.
Discussion on using US miles to book oneworld awards is available here.
If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.
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Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.
Please see the devoted thread on using US miles to book AA here.
Discussion on using US miles to book oneworld awards is available here.
If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.
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Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.
- Award travel must be wholly on American Airlines or a combination of American Airlines and US Airways.
- American Airlines awards cannot be combined with any of our current partner.
- American Airlines award travel chart (PDF)
Please see the devoted thread on using US miles to book AA here.
Star Alliance Award Bookings Using US Airways Miles - FAQ and Help Thread [MERGED]
#2701
Join Date: Sep 2009
Programs: *G, SPG, OW Sapphire
Posts: 2,565
Good point. I think I've become spoiled by the prospect of my trip to HKG next week, where I'm going to be flying on OZ, TG, and LX in F for 120K miles -- so spending 100K miles for a decent C product to BUD seems to pale in comparison.
But if I change my perspective, an award C ticket to BUD is still a fine deal considering that will cost me $1150 to buy a Y ticket to BUD. I was able to purchase well over 100K miles for just about $.09/mile.
But if I change my perspective, an award C ticket to BUD is still a fine deal considering that will cost me $1150 to buy a Y ticket to BUD. I was able to purchase well over 100K miles for just about $.09/mile.
#2703
Join Date: Feb 2007
Programs: TK Elite Plus, QR Platinum, KL Gold
Posts: 200
open jaw for single region award
A bit to my surprise I recently read in this thread that open-jaw in the same region was not allowed. Haven't found that in the rules, yet. May be worth a try in any case.
#2704
Join Date: Dec 2009
Posts: 30
KVS vs ANA vs wwwLH vs Sabre
Hi
I have a question regarding an LH F award booking.
I guess the following routing is allowed?
FCO-FRA-IAD-FRA-BER (TXL)
The ANA tool doesn't show any availability but the LH MM page shows availability: FCO-FRA (C);FRA-IAD (F);IAD-FRA (F);FRA-TXL (C) if I ask in 4 single queries.
However asking for FCO-FRA-IAD-FRA-TXL (F) in one single query doesn't show any availability.
Using my travel agency sabre system - I can reserve an itinery
FCO-FRA in I
FRA-IAD in O
IAD-FRA in O
FRA-TXL in I
-> These are the appropriate booking classes according to the *A booking class chart.
Do you think US callcenter would be able to book me my itinery?
Thanks for your help...i really enjoy this forum.
I have a question regarding an LH F award booking.
I guess the following routing is allowed?
FCO-FRA-IAD-FRA-BER (TXL)
The ANA tool doesn't show any availability but the LH MM page shows availability: FCO-FRA (C);FRA-IAD (F);IAD-FRA (F);FRA-TXL (C) if I ask in 4 single queries.
However asking for FCO-FRA-IAD-FRA-TXL (F) in one single query doesn't show any availability.
Using my travel agency sabre system - I can reserve an itinery
FCO-FRA in I
FRA-IAD in O
IAD-FRA in O
FRA-TXL in I
-> These are the appropriate booking classes according to the *A booking class chart.
Do you think US callcenter would be able to book me my itinery?
Thanks for your help...i really enjoy this forum.
#2705
Join Date: Jul 2005
Location: SJU
Programs: Amex FHR elite travel agent, Ritz Stars, Hyatt Prive, Four Seasons Preferred Partner and others
Posts: 1,520
Hi
I have a question regarding an LH F award booking.
I guess the following routing is allowed?
FCO-FRA-IAD-FRA-BER (TXL)
The ANA tool doesn't show any availability but the LH MM page shows availability: FCO-FRA (C);FRA-IAD (F);IAD-FRA (F);FRA-TXL (C) if I ask in 4 single queries.
However asking for FCO-FRA-IAD-FRA-TXL (F) in one single query doesn't show any availability.
Using my travel agency sabre system - I can reserve an itinery
FCO-FRA in I
FRA-IAD in O
IAD-FRA in O
FRA-TXL in I
-> These are the appropriate booking classes according to the *A booking class chart.
Do you think US callcenter would be able to book me my itinery?
Thanks for your help...i really enjoy this forum.
I have a question regarding an LH F award booking.
I guess the following routing is allowed?
FCO-FRA-IAD-FRA-BER (TXL)
The ANA tool doesn't show any availability but the LH MM page shows availability: FCO-FRA (C);FRA-IAD (F);IAD-FRA (F);FRA-TXL (C) if I ask in 4 single queries.
However asking for FCO-FRA-IAD-FRA-TXL (F) in one single query doesn't show any availability.
Using my travel agency sabre system - I can reserve an itinery
FCO-FRA in I
FRA-IAD in O
IAD-FRA in O
FRA-TXL in I
-> These are the appropriate booking classes according to the *A booking class chart.
Do you think US callcenter would be able to book me my itinery?
Thanks for your help...i really enjoy this forum.
If it's not on ANA you likely will not be able to -- M&M releases more seats to its own members. There is only one way to find out for sure though.
#2706
Join Date: Dec 2004
Posts: 7,895
I understand there's a $150 fee per passenger for changing anything about an award booking. I just want to change a flight time for 2 of us, and $300 will be steep. Without being chairman, has anyone had luck getting the fee waived?
#2707
Join Date: Jul 2005
Location: SJU
Programs: Amex FHR elite travel agent, Ritz Stars, Hyatt Prive, Four Seasons Preferred Partner and others
Posts: 1,520
1. Schedule change
2. If the agent making the original booking made a mistake
#2708
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,510
2) Would you say then that LX, TG, NH or others in F would be better than LH C (even in the 380)?
#2709
Join Date: Dec 2004
Posts: 7,895
I asked to get on a different outbound LX flight and was told they'd cancel the entire awards, redeposit miles, and rebook from scratch. I don't want to change the return flights, but since they don't show extra awards available, there's no guarantee I could even get them again. With other airlines I've been able to change a single segment or even the airline without canceling out the whole award first. This approach is so risky, I can't even believe it's their policy. It's really the risk now that bothers me more than the fee, not to mention that this makes their fee wholly unjustified.
#2710
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,114
You're getting an agent who either doesn't know how to do it, or doesn't want to take the time to do it. I know for a fact that it can be done, as I've done it. But I've also gotten the same answer you received, even from a CP agent, so you just have to keep calling until you get someone who has the skill or will to do it or find out how to do it.
#2711
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,297
You're getting an agent who either doesn't know how to do it, or doesn't want to take the time to do it. I know for a fact that it can be done, as I've done it. But I've also gotten the same answer you received, even from a CP agent, so you just have to keep calling until you get someone who has the skill or will to do it or find out how to do it.
#2712
Join Date: Feb 2007
Programs: TK Elite Plus, QR Platinum, KL Gold
Posts: 200
AZ, are your experiences recent and with a ticketed itinerary that involved numerous partner airlines? Don't get me wrong, I hope you come back to say "yes". How many times did you have to call back to find an agent willing and able to make such a change for you?
Once travel has started no changes are possible at all, not even in extreme circumstances (like the political turmoil in Thailand recently).
I understand your feeling. But you should acknowledge that the fee has nothing to do with the effort they have to put in. It's a contractual agreement that doesn't need "justification" by costs or effort. You agreed to this rebooking fee when you made the original reservation. It's part of the T&C. FWIW, this fee used to be much higher until very recently. You're kind of lucky, here.
#2713
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,297
I've only ever needed one hang up, call back to change a 'complicated' multi-carrier itinerary without cancelling and starting over. And my experiences are in the past couple of months.
#2714
Join Date: Dec 2004
Posts: 7,895
I understand your feeling. But you should acknowledge that the fee has nothing to do with the effort they have to put in. It's a contractual agreement that doesn't need "justification" by costs or effort. You agreed to this rebooking fee when you made the original reservation. It's part of the T&C. FWIW, this fee used to be much higher until very recently. You're kind of lucky, here.
Despite what you wrote I don't feel the fee is related to effort. I merely said that for this amount of cash they should have the technical skill to merely protect my reservation. That's not an unreasonable request.
In any case, I posted here just to warn others. This kind of technical detail is not stated in their T&C as far as I can tell (that they cannot change my flight time on my *A reservation without starting from scratch and potentially losing my flights).
#2715
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,297
They absolutely can change flights without starting from scratch. Again, talk to another agent.