What is the cancel/hold policy?
Jan 15, 2007, 9:08 am
#1
Original Poster
Join Date: May 2000
Location: HH Gold, Marriott Gold, PC Plat, Emirates Silver
Posts: 2,677
What is the cancel/hold policy?
With all of the changes over the last year or so, I have lost track of the cancel/hold policy for non refundable tickets.
It used to be that you could cancel a non refundable ticket within 24hrs of making the reservation and get a full refund. I think it then went to the ability to put a ticket on hold for 24hrs and have the price guarenteed.
What is the current policy for non refundable tickets? Is it one of these or is it just non refundable?
It used to be that you could cancel a non refundable ticket within 24hrs of making the reservation and get a full refund. I think it then went to the ability to put a ticket on hold for 24hrs and have the price guarenteed.
What is the current policy for non refundable tickets? Is it one of these or is it just non refundable?
Jan 15, 2007, 9:28 am
#2
Join Date: Mar 2002
Location: YYJ
Posts: 4,136
With all of the changes over the last year or so, I have lost track of the cancel/hold policy for non refundable tickets.
It used to be that you could cancel a non refundable ticket within 24hrs of making the reservation and get a full refund. I think it then went to the ability to put a ticket on hold for 24hrs and have the price guarenteed.
What is the current policy for non refundable tickets? Is it one of these or is it just non refundable?
It used to be that you could cancel a non refundable ticket within 24hrs of making the reservation and get a full refund. I think it then went to the ability to put a ticket on hold for 24hrs and have the price guarenteed.
What is the current policy for non refundable tickets? Is it one of these or is it just non refundable?
US Airways will hold a customer's reservation without payment or penalty for a maximum period of 24 hours. This policy applies to refundable as well as non-refundable fares.
A telephone reservation is defined as an itinerary or trip for which payment has not been received. Purchased, refundable tickets (paper or electronic) will be refunded via the US Airways refund department regardless of when the tickets were purchased. Changes made to the itinerary after purchase will be assessed the current change fee regardless of when the tickets were purchased.
A telephone reservation is defined as an itinerary or trip for which payment has not been received. Purchased, refundable tickets (paper or electronic) will be refunded via the US Airways refund department regardless of when the tickets were purchased. Changes made to the itinerary after purchase will be assessed the current change fee regardless of when the tickets were purchased.
Apr 15, 2007, 11:30 am
#3
Original Member
Join Date: May 1998
Location: Reno, NV (RNO)
Programs: AA Platinum, AS, UA, DL, HHonors Gold, Marriott LTP, Hyatt, IHG Platinum
Posts: 4,707
Is the fare guaranteed for 24 hours as well or only the reservation (flights) itself?
Apr 15, 2007, 11:59 am
#4
Join Date: Jan 2007
Programs: UA 1K, *G, Marriott Platinum
Posts: 185
I have been allowed to place a reservation on hold for 72 hours. The fare is guaranteed as well as the seats that you get assigned.
However,sometimes they tell me that a certain fare can only be placed on hold for 24 hours.
However,sometimes they tell me that a certain fare can only be placed on hold for 24 hours.