DM mangled names (Middle Initials)
Aug 1, 2006, 9:09 pm
#16
Join Date: Apr 2006
Location: PIT
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Originally Posted by ralfp
More fun stuff: the old US system could deal with first names that had a space in the first names:
Aug 1, 2006, 9:10 pm
#17
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
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I think this is related to BofA
My middle initial, which I've never used with either HP or US, suddenly appeared on my account (as an addition to my first name, not in the middle initial space) last month, at the same time the BofA Visa miles from the past 2 or 3 months finally got rolled into my account.
BofA has my middle initial on my Visa and bank accounts. That's the only way I can think of that US could have gotten it.
Having had my identity stolen twice, I've learned that using your middle initial or name other than when absolutely necessary puts you at a much higher risk of identity theft, so I make a point not to use it. When on the phone with a CP agent a few days ago, I asked her to remove it, which she did.
BofA has my middle initial on my Visa and bank accounts. That's the only way I can think of that US could have gotten it.
Having had my identity stolen twice, I've learned that using your middle initial or name other than when absolutely necessary puts you at a much higher risk of identity theft, so I make a point not to use it. When on the phone with a CP agent a few days ago, I asked her to remove it, which she did.
Aug 2, 2006, 5:35 am
#18
Join Date: Jan 2006
Location: San Francisco Bay Area
Programs: DL Silver, UA Silver, Marriott Lifetime Silver, IHG Plat, Hilton Silver
Posts: 5,695
Originally Posted by AZ Travels the World
My middle initial, which I've never used with either HP or US, suddenly appeared on my account (as an addition to my first name, not in the middle initial space) last month, at the same time the BofA Visa miles from the past 2 or 3 months finally got rolled into my account.
BofA has my middle initial on my Visa and bank accounts. That's the only way I can think of that US could have gotten it.
Having had my identity stolen twice, I've learned that using your middle initial or name other than when absolutely necessary puts you at a much higher risk of identity theft, so I make a point not to use it. When on the phone with a CP agent a few days ago, I asked her to remove it, which she did.
BofA has my middle initial on my Visa and bank accounts. That's the only way I can think of that US could have gotten it.
Having had my identity stolen twice, I've learned that using your middle initial or name other than when absolutely necessary puts you at a much higher risk of identity theft, so I make a point not to use it. When on the phone with a CP agent a few days ago, I asked her to remove it, which she did.
Aug 2, 2006, 5:36 am
#19
Join Date: Jan 2006
Location: San Francisco Bay Area
Programs: DL Silver, UA Silver, Marriott Lifetime Silver, IHG Plat, Hilton Silver
Posts: 5,695
Originally Posted by Travels2mch
Is this because of all of the Betty Jo Martha Sue's and Billy Joe Jim Bob's that came from the deep south?? (Just kidding, love y'all!!)
Aug 2, 2006, 7:35 am
#20
Join Date: May 2006
Location: PHL/EWR
Programs: UA, AA
Posts: 1,821
Originally Posted by ralfp
Yeah, but if the PNR name doesn't match the DM file, you don't get credit, right? If John Smith has Jack Johnson's DM # in his PNR, Jack doesn't get miles.
If XXXX ZZZZZZ uses XXXXQ ZZZZZZ's DM#, is the mileage awarded (how flexible is the matching algorithm)?
Same here. I guess US's solution used to be ignoring the issue. Seems better than messing up names.
I'm trying to think of funny ways this could mess up: Jack Y. ___ to Jacky ___ (I know, spelling).
If XXXX ZZZZZZ uses XXXXQ ZZZZZZ's DM#, is the mileage awarded (how flexible is the matching algorithm)?
Same here. I guess US's solution used to be ignoring the issue. Seems better than messing up names.
I'm trying to think of funny ways this could mess up: Jack Y. ___ to Jacky ___ (I know, spelling).
Aug 2, 2006, 9:57 am
#21
Original Poster
Join Date: May 2005
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Originally Posted by Travels2mch
Is this because of all of the Betty Jo Martha Sue's and Billy Joe Jim Bob's that came from the deep south?? (Just kidding, love y'all!!)
The new DM name for Billy Joe Jim Bob would be BILLYJ. Are they sending a message to these folk?
Aug 3, 2006, 4:12 pm
#22
Join Date: Jan 2006
Location: San Francisco Bay Area
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Posts: 5,695
Update
I e-mailed CP and SHOCK, they replied within 24 hours and removed my middle initial for me! (The shock was that I received an e-mail within 24 hours from a real CP Center person with a first and last name!) ^ ^