I didn't think the fare is held. I once did that--put it on hold for 24 hours--and then came back the next am with the intention of purchasing but it came back with a different fare. I called and was told that my hold just reserved the seat, not the fare. I was ticked.
Would you have the exact source of the policy of making refunds anytime within 24 hours.?
They grabbed my money and although I cancelled within 10 minutes - they refuse to give back the money. Also note that they do not email confirmations immediatly, and you do not know what reservation you made until than.
As stated above, you can no longer get a refund within 24 hours of buying your ticket.
I really doubt that you have no idea what reservation you made until you receive the email from USAir. That makes no sense. What are you doing, just clicking on random buttons on your screen and then checking your email to see what you bought?
US used to allow paid reservations to be cancelled and refunded within 24 hours. They did not hold fares unless you actually paid, otherwise your fare could (and, fairly often, did) change before you paid, sometimes down, mostly up, at least in my experience...
The new system is that they do in fact hold the fare for 24 hours on reservations not yet paid for. Book the trip and call back to pay within 24 hours and the fare will not change. Once you pay - no refund, so if in doubt, book, but don't pay immediately, just within 24 hours...
Some people prefer one version, some prefer the other. It really has to do with which system causes you to have to phone the second time more often - cancelling a paid reservation or confirming and paying for a booked, unpaid reservation.
Last edited by PhillyFive; Feb 11, 06 at 11:32 pm.
Reason: adding info
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. . . they do in fact hold the fare for 24 hours on reservations not yet paid for. Book the trip and call back to pay within 24 hours and the fare will not change. Once you pay - no refund, so if in doubt, book, but don't pay immediately, just within 24 hours...
Philly Five is exactly right. The 24 hour rule is still there, but only as a booking tool. Pull the trigger and the ticket is yours. It is indeed a subtle change, but one must simply be more exacting about their purchase. I just purchase a LGW ticket calling in for the hold -- I receive a confirmation number and a firm price quote -- it was up to me to call within 24 hrs and complete the purchase.