Not flying an award segment: consequences?
Hi,
I am planning to book NRT-SFO-SEA-SFO-NRT with US Airways award miles. There is a distinct possibility that I wouldn't be able to fly the SEA-SFO segment. In such a case, can I inform the airline before hand and still use the SFO-NRT segment? I am confused by US Airways' rules. |
Originally Posted by cleome
(Post 18820659)
Hi,
I am planning to book NRT-SFO-SEA-SFO-NRT with US Airways award miles. There is a distinct possibility that I wouldn't be able to fly the SEA-SFO segment. In such a case, can I inform the airline before hand and still use the SFO-NRT segment? I am confused by US Airways' rules. If you just skipped the segment, your ticket would most likely be canceled some hours after you did it, so you definitely don't want to just go for it. I would call US and ask them if they would make such a change. Be prepared for them to say yes, but only by your paying the $150 change fee to have the ticket re-issued. If I was going to skip that segment, that's what I would do. |
Originally Posted by cleome
(Post 18820659)
Hi,
I am planning to book NRT-SFO-SEA-SFO-NRT with US Airways award miles. There is a distinct possibility that I wouldn't be able to fly the SEA-SFO segment. In such a case, can I inform the airline before hand and still use the SFO-NRT segment? I am confused by US Airways' rules. |
Perhaps you should just book the NRT-SFO r/t w/ miles and use cash to find a cheap SFO-SEA tix; maybe on Southwest so its fully changable?
|
I asked a similiar question few days ago.
http://www.flyertalk.com/forum/us-ai...eg-flight.html I am wondering if anyone ever experience that even after the computer has cancel the rest of the sectors/legs and reservation, the airline staff was helpful enough to help reinstate back at your boarding point. Also, is the technology really that efficient that they will auto cancel the rest of the reservations (is it possible to trick the computer by doing some sort of online-web check in) ? Hmmm... I wonder why airlines like to make our life so complicated. sigh.... :) |
Originally Posted by markus_see
(Post 18821531)
I asked a similiar question few days ago.
http://www.flyertalk.com/forum/us-ai...eg-flight.html I am wondering if anyone ever experience that even after the computer has cancel the rest of the sectors/legs and reservation, the airline staff was helpful enough to help reinstate back at your boarding point.
Originally Posted by markus_see
(Post 18821531)
Also, is the technology really that efficient that they will auto cancel the rest of the reservations (is it possible to trick the computer by doing some sort of online-web check in) ? Hmmm...
Originally Posted by markus_see
(Post 18821531)
I wonder why airlines like to make our life so complicated. sigh.... :)
While this can be inconvenient when it happens due to irregular ops, I'm more forgiving of the airlines for blocking this behavior, known as hidden city ticketing. They're in the business of selling transportation between two points, and they do need to protect against someone trying to game the system to go somewhere else along the way for a lower price. |
Accept the fact that if you skip a segment, the rest of the itinerary will be canceled.
In the case of the OP's NRT-SFO-SEA-SFO-NRT routing, I would book/change the award to NRT-SFO-SEA and then return SFO-NRT. That is an open jaw award and perfectly within the rules of the US DM program. As mentioned by others, if you may actually need to fly from SEA to SFO, just book an entirely separate ticket for that one leg. |
Originally Posted by pbuntrock
(Post 18820708)
It's not a US problem, it's an any airline problem. Skip a segment, ticket gets canceled. You need to rebook the ticket.
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Originally Posted by markus_see
(Post 18821531)
I am wondering if anyone ever experience that even after the computer has cancel the rest of the sectors/legs and reservation, the airline staff was helpful enough to help reinstate back at your boarding point.
|
Originally Posted by markus_see
(Post 18821531)
Also, is the technology really that efficient that they will auto cancel the rest of the reservations.
|
Originally Posted by erik123
(Post 18823726)
Is is when the reservation systems are linked (which they mostly are) - but there are exceptions - mostly small regional carriers that aren't part of an alliance.
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Originally Posted by phlwookie
(Post 18823987)
Exceptions will be rare enough that it's not worth taking the risk, even on flights outside of an alliance booked on the same ticket (e.g., US with a connection on DL - yes, they are possible to book).
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