Adding Dividend Miles # to an existing reservation
For the life of me I can't find anywhere on the US Airways website on how to do this! My work booked me on a USAirways flight without using my FF#. Is there anyway I can go back in and add my # prior to the flight or do I have to wait until the flight is complete and use their request form?
Thanks in advance- I did try to search the forums for an answer to my question before posting to no avail. |
when you go online, go to travel tools, manage reservations, tool box, change passenger info . that will allow you to add your #
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Hmmm..under toolbox there is no option to change passenger info. Just "Change My Trip," "Cancel My Trip," or "Change Seats."
I know there has to be a way to do this. :mad: |
Originally Posted by Mazey
(Post 16058193)
Hmmm..under toolbox there is no option to change passenger info. Just "Change My Trip," "Cancel My Trip," or "Change Seats."
I know there has to be a way to do this. :mad: It will list the passenger name, frequent flyer number (if there is one,else it will say none) and the ticket number. Well a couple of lines above the passenger names will be "Change Passenger Information". Click on it and then enter the FF#. The other option is to call in. |
Originally Posted by itsme110
(Post 16058148)
when you go online, go to travel tools, manage reservations, tool box, change passenger info . that will allow you to add your #
Originally Posted by Mazey
(Post 16058193)
Hmmm..under toolbox there is no option to change passenger info. Just "Change My Trip," "Cancel My Trip," or "Change Seats."
I know there has to be a way to do this. :mad: |
Originally Posted by Mazey
(Post 16058193)
I know there has to be a way to do this. :mad:
Not as quick as entering it online, but a quick call to the reservations line should result in an instant fix. |
Thanks all. This reservation was made 2 days ago, so it is fairly new, and my company uses a corporate travel agency so I think either one or both of those reasons would explain why I can't change my info from what you have all said.
I'll give it a few days and try again or worst case just request the missing miles after the fact. I don't have status with USAirways (yet) so it isn't that big of a deal. I just don't want to forget to request the missing miles! |
Originally Posted by rmohare
(Post 16058342)
This won't work because the flight confirmation code isn't associated with OP's DM account and so he won't see it when he logs into usairways.com.
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Originally Posted by Mazey
(Post 16058414)
I'll give it a few days and try again or worst case just request the missing miles after the fact. I don't have status with USAirways (yet) so it isn't that big of a deal. I just don't want to forget to request the missing miles!
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Originally Posted by rmohare
(Post 16058342)
This won't work because the flight confirmation code isn't associated with OP's DM account and so he won't see it when he logs into usairways.com. And I'm not sure those options even exist - I just checked a few of my reservations and I can't find anything like that. It could have something to do with booking through a corporate travel agency, which is how my flights are always booked and it sounds like that's how Mazey's flight was booked.
Mazey - I believe you will have to call Reservations at 800-428-4322 with your confirmation code to associate the flight to you DM account number if you want to do it now. However, if you choose not to do that there is an option to change the FF account on a ticket when you do OLCI with your confirmation code. Don't ask me why they make you wait until check in, but it is what it is... |
Originally Posted by Mazey
(Post 16058414)
Thanks all. This reservation was made 2 days ago, so it is fairly new, and my company uses a corporate travel agency so I think either one or both of those reasons would explain why I can't change my info from what you have all said.
I'll give it a few days and try again or worst case just request the missing miles after the fact. I don't have status with USAirways (yet) so it isn't that big of a deal. I just don't want to forget to request the missing miles! A couple of ways to know this is happening to you: if you are given a more generous cancellation policy than the airline offers, your booking might be in limbo till the end of the free cancellation window. Also with Amex Travel I get two emails when I make a booking: one for the reservation, which comes immediately, and one a little (or a lot) later. Both have the PNR but they are in distinctly different formats, with the first coming direct from Amex and being "prettier" and the second coming from I don't know where but it it plain text, no pretty formatting, and looks more like a GDS output. |
Originally Posted by itsme110
(Post 16058542)
I've had reservations for my wife where there was no DM# on the res. I've brought up the res using the confirmation code, and it has always let me add the # using the above method....no prob....go figure:)
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