Oct 14, 2013, 4:55 pm
Last edit by: NewbieRunner
Update 08APR2014: Star Alliance Awards must have been booked by March 30, 2014. They are no longer available through US. This thread is mostly useful for historic purposes, and discussing issues such as schedule changes/route changes that affect FTers existing *A awards booked before 3/31/2014.
Discussion on using US miles to book oneworld awards is available here.
If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.
------------------------
Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.
Please see the devoted thread on using US miles to book AA here.
Discussion on using US miles to book oneworld awards is available here.
If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.
------------------------
Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.
- Award travel must be wholly on American Airlines or a combination of American Airlines and US Airways.
- American Airlines awards cannot be combined with any of our current partner.
- American Airlines award travel chart (PDF)
Please see the devoted thread on using US miles to book AA here.
Star Alliance Award Bookings Using US Airways Miles - FAQ and Help Thread [MERGED]
Aug 21, 2013, 12:02 pm
Join Date: Jul 2010
Location: Here today, gone tomorrow
Programs: Nothing shiny :-(
Posts: 2,493
Aug 21, 2013, 12:07 pm
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,402
I think I need a different plan 
This is the original routing on hold for September using USAir 90K award:
LAX-IAD-AMS (stopover) so far on United
AMS - ZRH- PVG on Swiss
PVG - Seoul - LAX on Asiana
After checking the weather in AMS - it doesn't look good. I found comments from last years and weather sites that it is far from warm. Around 10-15 Celcius plus drizzle/rain.
Is it better to cross out AMS and visit it during warmer period?
In that case, what destination to add to China trip (with USAir miles), given that passengers have been to Japan and Thailand before. A beach destination would be great as well.
Thank You everyone for your input and patience with my numerous questions.
This is the original routing on hold for September using USAir 90K award:
LAX-IAD-AMS (stopover) so far on United
AMS - ZRH- PVG on Swiss
PVG - Seoul - LAX on Asiana
After checking the weather in AMS - it doesn't look good. I found comments from last years and weather sites that it is far from warm. Around 10-15 Celcius plus drizzle/rain.
Is it better to cross out AMS and visit it during warmer period?
In that case, what destination to add to China trip (with USAir miles), given that passengers have been to Japan and Thailand before. A beach destination would be great as well.
Thank You everyone for your input and patience with my numerous questions.
if you have that itinerary on hold including swiss it looks great!! go for it and enjoy
you say you checked seat guru... I would want to confirm via the asiana forum here in FT whether your flight has flat beds.
Aug 21, 2013, 12:14 pm
Join Date: Sep 2006
Location: Arrecife
Programs: BA Silver, TK Silver, HH Diamond, IHG Plat AMB
Posts: 2,441
Aug 21, 2013, 12:15 pm
Join Date: Sep 2006
Location: Arrecife
Programs: BA Silver, TK Silver, HH Diamond, IHG Plat AMB
Posts: 2,441
No more Star Alliance bookings using Dividend Miles??
Last night I tried to change a BKK-MUC-MAN flight from Dec '13 to Apr '14. Despite all sectors being available to other partners, whilst US could see the TG BKK-MUC flight, there was no availability on the LH MUC-MAN sector.
Today I tried again, just for the LH sectors, and was advised by an agent who "had recently had some training" that they cannot book award seats on Lufthansa Group for travel after November 1st.
I rang back to see whether there was availability prior to 1st November and that proved to be negative. Not only that, US cannot see any Star Alliance availability other than on their own metal.
A supervisor had reportedly said that "Star partner's won't allow us any seats at all", so no seats at any time, not even prior to November 1st which one can only suspect is their agreed withdrawal from the Star Alliance?
This is all particularly strange given that no formal clearance on the merger has been announced. As for canning all award seats, I find this very hard to believe. I can only think of a system glitch, but the fact that they could see some airlines last night and none today is somewhat confusing.
Has anyone had any experience today? And before anyone tells me I have a lazy agent....I tried no less than ten times over two days. Try it for yourself.
Today I tried again, just for the LH sectors, and was advised by an agent who "had recently had some training" that they cannot book award seats on Lufthansa Group for travel after November 1st.
I rang back to see whether there was availability prior to 1st November and that proved to be negative. Not only that, US cannot see any Star Alliance availability other than on their own metal.
A supervisor had reportedly said that "Star partner's won't allow us any seats at all", so no seats at any time, not even prior to November 1st which one can only suspect is their agreed withdrawal from the Star Alliance?
This is all particularly strange given that no formal clearance on the merger has been announced. As for canning all award seats, I find this very hard to believe. I can only think of a system glitch, but the fact that they could see some airlines last night and none today is somewhat confusing.
Has anyone had any experience today? And before anyone tells me I have a lazy agent....I tried no less than ten times over two days. Try it for yourself.
Aug 21, 2013, 12:18 pm
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
No new story! Read back a few pages. This question will be posted nearly every 3 days...
Aug 21, 2013, 12:21 pm
Join Date: Mar 2010
Location: PHL
Programs: AA Executive Platinum; Hilton Diamond
Posts: 2,662
KVS tool trouble
Anyone else having trouble with the KVS tool today? My award flight searches return FS? CS? YS? for every search. I guess I will try later.
Aug 21, 2013, 12:24 pm
Join Date: Sep 2006
Location: Arrecife
Programs: BA Silver, TK Silver, HH Diamond, IHG Plat AMB
Posts: 2,441
Aug 21, 2013, 1:33 pm
Join Date: Aug 2004
Programs: AA, BA, Delta, SPG, Hilton
Posts: 718
Been advised now that "Star partner's won't allow us any seats at all", so no seats at any time, not even prior to November 1st according to supervisor.
They can see US availability only.
Last night they could see everything but LH Group pretty much, now they can see nothing!
I find this very hard to believe.
They can see US availability only.
Last night they could see everything but LH Group pretty much, now they can see nothing!
I find this very hard to believe.
Aug 21, 2013, 1:43 pm
Join Date: Sep 2011
Location: World
Programs: Alaska, AA, UA, DL, SPG, AMEX
Posts: 278
Trying to book flights for BOM-SIN on SQ and it seems the US Airways Agent do not see any availability. I was able to see the availability through United website. But when I check through ANA website it returns "RQ" for all the class (X,J etc). Have tried 3 calls to US Air Agents.. Any ideas? Seems ANA does not see any TG flights as well from BOM-BKK.. Star alliance award glitch??
Last edited by murtuza; Aug 21, 2013 at 1:46 pm Reason: Add TG info
Aug 21, 2013, 1:49 pm
Join Date: Feb 2003
Location: Alexandria, VA - DCA
Programs: BA Gold, American Airlines, Marriott Plat, Hilton Diamond, IHG Diamond
Posts: 5,075
Aug 21, 2013, 2:09 pm
Join Date: Feb 2010
Location: YVR
Posts: 1,465
ANA is returning RQ for every search today.
Aug 21, 2013, 2:13 pm
Join Date: Jul 2011
Location: NYC
Programs: Mileage Plus, Aadvantage, Skymiles, Marriott, Priority Club, SPG, Amtrak, Hertz
Posts: 834
Any successful summer 2014 bookings?
My sister has called in twice to book LH tickets for July 2014. No luck. She's been told LH hasn't been loaded yet and that there is an IT glitch. All sorts of stuff. Has anyone else successfully booked tickets that far out?
I'm the one who got her into all this, and I'm not sure what to tell her.
I'm the one who got her into all this, and I'm not sure what to tell her.
Aug 21, 2013, 2:53 pm
Join Date: Aug 2005
Posts: 2,450
Same observation here. Plenty of United, EVA and ANA space for March 2014, but US sees none of it in any cabin.
Aug 21, 2013, 2:55 pm
Join Date: Oct 2009
Posts: 223
"Try it for yourself. "
I did have a similiar question, after more than 20 minutes on hold before even getting to a person I gave up and hung up.
I did have a similiar question, after more than 20 minutes on hold before even getting to a person I gave up and hung up.
Aug 21, 2013, 2:56 pm
FlyerTalk Evangelist
Join Date: Jan 2005
Location: BWI
Programs: AA Gold, HH Diamond, National Emerald Executive, TSA Disparager Gold
Posts: 15,180
Maybe Dougie jumped the gun in planning to leave *A. Perhaps start asking about BA, IB and CX flights and see what they see?
Can always hang up and try again.
Can always hang up and try again.