Watch out for US schedule changes to red-eye flights
Mar 14, 2008, 11:13 am
#1
Original Poster
Join Date: Mar 2005
Programs: AA EXP
Posts: 782
Watch out for US schedule changes to red-eye flights
I received schedule change email today, initially not too concerned. Flight #s were the same; just the flying time was 19 minutes longer (no wonder they have the best on-time record).
On further inspection however, the return SFO-CLT (10 pm redeye), CLT-PIT (8 am next day) became CLT-PIT at 8am, then SFO-CLT at 10pm, both departing the same day!
I assume a computer program made the "adjustments" since Mrs. PittDoc's itinerary was changed too, under a different confirmation code. Geez, this is really simple programming error and must have occurred many times in the past but no one has fixed it! A CP angel cleaned up the mess.
=========================================
CONFIRMATION CODE (RECORD LOCATOR): ******
NEW ITINERARY:
US Airways 1551 operated by US Airways
Departs Pittsburgh, PA (Pittsburgh, PA) on April 25 at 7:40 am
Arrives Phoenix-Sky Harbor Int'l, AZ (Phoenix-Sky Harbor Int'l, AZ) on April 25 at 9:14 am
Seat: 2D
US Airways 400 operated by US Airways
Departs Phoenix-Sky Harbor Int'l, AZ (Phoenix-Sky Harbor Int'l, AZ) on April 25 at 10:24 am
Arrives San Francisco-Int'l, CA (San Francisco-Int'l, CA) on April 25 at 12:37 pm
Seat: 2D
US Airways 1904 operated by US Airways
Departs Charlotte, NC (Charlotte, NC) on May 3 at 8:10 am
Arrives Pittsburgh, PA (Pittsburgh, PA) on May 3 at 9:40 am
Seat: 3D
US Airways 784 operated by US Airways
Departs San Francisco-Int'l, CA (San Francisco-Int'l, CA) on May 3 at 10:40 pm
Arrives Charlotte, NC (Charlotte, NC) on May 4 at 6:34 am
Seat: 3D
On further inspection however, the return SFO-CLT (10 pm redeye), CLT-PIT (8 am next day) became CLT-PIT at 8am, then SFO-CLT at 10pm, both departing the same day!
I assume a computer program made the "adjustments" since Mrs. PittDoc's itinerary was changed too, under a different confirmation code. Geez, this is really simple programming error and must have occurred many times in the past but no one has fixed it! A CP angel cleaned up the mess.
=========================================
CONFIRMATION CODE (RECORD LOCATOR): ******
NEW ITINERARY:
US Airways 1551 operated by US Airways
Departs Pittsburgh, PA (Pittsburgh, PA) on April 25 at 7:40 am
Arrives Phoenix-Sky Harbor Int'l, AZ (Phoenix-Sky Harbor Int'l, AZ) on April 25 at 9:14 am
Seat: 2D
US Airways 400 operated by US Airways
Departs Phoenix-Sky Harbor Int'l, AZ (Phoenix-Sky Harbor Int'l, AZ) on April 25 at 10:24 am
Arrives San Francisco-Int'l, CA (San Francisco-Int'l, CA) on April 25 at 12:37 pm
Seat: 2D
US Airways 1904 operated by US Airways
Departs Charlotte, NC (Charlotte, NC) on May 3 at 8:10 am
Arrives Pittsburgh, PA (Pittsburgh, PA) on May 3 at 9:40 am
Seat: 3D
US Airways 784 operated by US Airways
Departs San Francisco-Int'l, CA (San Francisco-Int'l, CA) on May 3 at 10:40 pm
Arrives Charlotte, NC (Charlotte, NC) on May 4 at 6:34 am
Seat: 3D
Mar 14, 2008, 11:25 am
#2
Join Date: Aug 2007
Location: Orange County, CA
Programs: CO PE, DL PM
Posts: 370
I was going to try US and booked a redeye from SNA to FLL. They did the same thing to me - scheduled my connection 5 hours before my departure.
Fortunately, they were able to provide a full refund, since taking the redeye was the main reason I booked the flight.
Fortunately, they were able to provide a full refund, since taking the redeye was the main reason I booked the flight.
Mar 14, 2008, 11:48 am
#3
FlyerTalk Evangelist
Join Date: Dec 2000
Location: PHL, NYC
Programs: AA PLT, DL SLV, UA SLV, MR LTT, HH DIA
Posts: 10,067
This is just so rich. A year now since the res migration, with numerous "enhancements" and bug fixes. Yet something so rudimentary as this somehow falls through the cracks.
Where's Piney Bob when you need him to add more levity to the situation.....
Where's Piney Bob when you need him to add more levity to the situation.....
Mar 14, 2008, 11:50 am
#4
Join Date: Apr 2006
Location: High Point, NC
Programs: None
Posts: 9,171
Wonder how they'll handle crossing the international date line if they actually serve PVG......
Jim
Jim
Mar 14, 2008, 2:58 pm
#5
Join Date: Feb 2004
Location: Somewhere between Singapore and the US
Programs: Qantas Platinum, SQ Krisflyer PPS, UA 1p, Marriot Lifetime Platinum, American EXP
Posts: 988
what are yoy talking about Willis (err Jim)
Not well is my guess, you will return 2 days before you depart
Mar 14, 2008, 6:10 pm
#6
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956
And on the return, they can strand you for 2 days because you gain the time back!